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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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June 08, 2016

Perfect car broke they gave me a rental on my why to work They are worth it they told it like it was no bull good people just refered a customer to them they were also very glad the went and drove 2 hours one More

by Cars for me 1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth g , Dan Gentile
Jun 15, 2016 -

Brandon Ford responded

It is good to know that Dan and Seth were able to make your vehicle purchase smooth and efficient and we thank you for the referral. Please don't hesitate to call if we can be of any further assistance. Nikki Bredwell (CRM)

May 25, 2016

Service visit Great customer service, need a new battery car was having issues, left my vehicle and was in and out with a rental in a matter of minutes!!! More

by 03dani
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Brandon Ford responded

It's great to know that Robert and the rest of our service team were able to get you in and out and back on the road efficiently. Thank you for trusting Brandon Ford with your vehicle needs. Nikki Bredwell (CRM)

May 16, 2016

the best no questions ask scott service tech and tom the service manager will go out there way to earn your business an keep it there the best no question !!!! More

by glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 17, 2016 -

Brandon Ford responded

Hello Glen, Thank you so much for your kinds words regarding our service department and the level of care you received from Scott and Tom. I hope you will continue to trust us with your vehicle needs and we thank you for being such a valued part of the Brandon Ford family. Nikki Bredwell (CRM)

May 13, 2016

Friendly Ford Dealer Service handled my problem with expertise and diagnosed the vibration correctly thanks for being honest it's rare these days. Has made my ride new aga More

by safetyfirst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2016 -

Brandon Ford responded

We are pleased to hear that Nick and the rest of the service team here at Brandon Ford were able to assess your vehicles needs and get you back on the road. Please don't hesitate to call if you have any other issues that we can assist you with. Nikki Bredwell (CRM)

May 07, 2016

Quality work done in the stated time I had a warranty claim on repainting the hood and they matched the paint perfectly. You could not tell it had been repainted. I had a great experien More

by Fishman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service employee Keylee and Rachel
May 10, 2016 -

Brandon Ford responded

It's great news to know that our collision center was able to help you get the repairs done to the hood of your vehicle and that it was up to your satisfaction. Please keep us in mind for any future issues that we can help with. Nikki Bredwell (CRM)

May 06, 2016

Great Experience The tech was very friendly courtesy and helpful. Made me feel comfortable about the process that was going to happen. The process was very smooth and More

by escape14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
May 10, 2016 -

Brandon Ford responded

We are so pleased that Jason was able to help you feel better about the repairs to your vehicle. We hope that no further issues arise, but if they do please give us a call so we can help. Thank you, Nikki Bredwell (CRM)

May 02, 2016

Quick, courteous attention My first trip to the service department...I was not looking forward to it. I had issues starting my two year old Fusion. I called and made an appoin More

by nolefan1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
May 10, 2016 -

Brandon Ford responded

Hello nolefan1998, It's a good feeling to know that Jason and the rest of the Brandon Ford service team were able to help you get repairs and recall work done to your vehicle in a timely and efficient manner. Please continue to allow us to be your service center and thanks for being a part of our family. Nikki Bredwell (CRM)

May 02, 2016

Fast easy warranty repair Very helpful service tech. Met all expectations. Made me aware of how to avoid this type of problem in the future. Will always recommend this service More

by Chris Waite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoran Krekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Dennis, Jason Barber
May 10, 2016 -

Brandon Ford responded

Hello Chris, Vehicle repairs are never fun but we are very happy to know that yours went smoothly and that Jason was able to help you find ways to keep your car running well. Please don't hesitate to call if you have any questions or concerns. Thank you, Nikki Bredwell (CRM)

April 29, 2016

Very helpful He was very helpful and friendly. A* customer service. Would recommend to friends and family . Answered all my questions and made sure my truck was se More

by Diedave813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Clark
May 10, 2016 -

Brandon Ford responded

We are very glad that your recent car buying experience was a good one and that your questions were answered. Thank you for your business. Nikki Bredwell (CRM)

April 27, 2016

Service Advisor Helpful, but not good overall I scheduled my appointment online for a 30k service. When I got to the dealership they had me down for an LOF and tire rotation and first advisor proc More

by Tiffanyg21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gio Vescera
May 10, 2016 -

Brandon Ford responded

Hello Tiffany, We really regret that you didn't have the most positive of experiences with our service department and would like the chance to speak with you more about this matter. Please give us a call so we can discuss this further. Nikki Bredwell (CRM)

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