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Brandon Ford
Tampa, FL
1,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,483 Reviews of Brandon Ford
January 08, 2015
Mustang GT 2013 power steering issues Usually I hate to take a car back to a dealership for warranty due to the hassle that it is to get the claim under warranty. However in this dealer wh Usually I hate to take a car back to a dealership for warranty due to the hassle that it is to get the claim under warranty. However in this dealer which was not the one that I purchase the car, they really took care of me and fix the issues for no cost. Most say thanks to Gio for keeping me updated every day on the status of my car and getting me back on the wheel. I never go to a dealership for oil changes, but just because the service was so good I will take it even if the cost is a bit more. More
by Amador787
Employees Worked With
The person is not listed above he goes by Gio., Gio Vescera
January 06, 2015
Service department We bought our new Ford F-150 from Brandon Ford & we have it serviced at Brandon Ford! It's a great dealership! The people there are super nice. We bought our new Ford F-150 from Brandon Ford & we have it serviced at Brandon Ford! It's a great dealership! The people there are super nice. More
by Norie
Employees Worked With
Robert Lopez
January 06, 2015
Shane Larkin in sales did the unthinkable !!! I must say having visited 5 car dealers before Brandon Ford I did not expect a pleasant experience what so ever. I tried something different and asked I must say having visited 5 car dealers before Brandon Ford I did not expect a pleasant experience what so ever. I tried something different and asked for the newest salesman you had. I have to say meeting Mr Larkin was a huge shocker. He went out of his way to see that every question and concern was addressed. Hard to describe him, courteous , attentive , listed to what I wanted instead of telling me what I needed. In just five minutes of conversation he asked if he could show me something he thought I might like. It was the Edge Sport and I must say I could not be happier. It is an exciting car to say the least. It was shocking how he took me right to what I would buy. I would recommend Mr Larkin and Brandon Ford without hesitation to anyone. Please thank Mr Larkin as well as Dennis in finance for a superior job. More
by Carter F White
Employees Worked With
Shane Larkin in Sales and Dennis in finance.
January 04, 2015
2014 FORD FOCUS WENT IN WITH THE IDEA OF PURCHASING A QUALITY USED CAR, BUT J C CLEMENTS SOLD ME ON A NEW 2014 FORD FOCUS!!! VERY PLEASED WENT IN WITH THE IDEA OF PURCHASING A QUALITY USED CAR, BUT J C CLEMENTS SOLD ME ON A NEW 2014 FORD FOCUS!!! VERY PLEASED More
by BBRANNAN
Employees Worked With
JC Clements
January 02, 2015
Purchased a Used car I bought my 2012 Ford Fusion SEL with no hassle or pressure. Most of all, no deception or dishonesty as I experienced at the other dealerships I visit I bought my 2012 Ford Fusion SEL with no hassle or pressure. Most of all, no deception or dishonesty as I experienced at the other dealerships I visited. From New Port Richey, Tarpon Springs, Clearwater and St. Petersburg. I ended up at Brandon Ford; all I can say is Honesty, Integrity and Pride. Great customer service and appreciation. Whatever make or model you need look here first and save yourself a lot of grief. Call Brooksye first. Thank you Brooksye and Brandon Ford for making this not so favorite task a pleasure. Joe F. St. Petersburg FL. More
by Joe F
Employees Worked With
Brooksye Hall
December 31, 2014
f150 purchase had a great experience with Lloyd and Kirk ,they were very receptive and helpful !! Would definitely reccomend them to my family and friends!! Thank Y had a great experience with Lloyd and Kirk ,they were very receptive and helpful !! Would definitely reccomend them to my family and friends!! Thank You More
by piasan
Employees Worked With
Kirk Feasby, Lloyd Pilcher
December 30, 2014
Unprofessional, time consuming, frustrating I arrived at the dealership to have four take-off tires and rims installed. I was told it would take an hour which turned out to be two hours. When my I arrived at the dealership to have four take-off tires and rims installed. I was told it would take an hour which turned out to be two hours. When my truck was returned to me, to my surprise the four old tire and steel wheels were in the bed of my truck. I was never informed this was going to be the case. When I was driving the 20 mile trip back to my home the truck had severe vibrations (tires were not balanced) and the tire pressure dash light had come on. I returned to the dealership the next day to have the issues addressed. After waiting about 90 minutes the service advisor summoned me to tell me there was a problem. The tire sensors in the 2014 rims were not compatible with the 2008 F-150. I was informed to fix the issue I would need to bring back the old tires and rims so the tire sensors could be extracted and then installed in the 2014 rims and tires or just live with the tire sensor light on. I had taken the old steel wheels and tires to a salvage yard the same day the new tires and rims were installed because I had no place to store the old rims and tires. I called the salvage yard and they indicated they had the needed 2008 tires sensors. I relayed that message to the service advisor and he informed me that the dealership had no means to drive to the salvage yard and that task was up to me to complete. So I then had to make another 15 mile round trip to and back from the salvage yard in my truck. When you consider the installation did not go properly on the first day I had to return to the dealership which meant another 40 mile round trip. On the second trip to the dealership I was there for more than five hours to have corrected what should have been done on the first trip. All told in the two day experience I spent for than 7 hour at the Brandon f Ford dealership and had to drive an additional 55 miles for something that should have been completed on the first trip. I had asked to speak to the service manager after being at the dealership for approximately three and a half hours into my second trip and when I left the dealership some time later ( 1 and 1/2 hours) the service manager never even attempted contacted me about the situation. I asked the service advisor for some sort of compensation and his reply was, "We're doing the work free". I had paid $1500.00 dollars for the rims and tires and the work was not free by my standards so his comment was without merit, quite frankly I found Roberto Lopez to be totally unprofessional, tactless, uncooperative and most of all offensive. Considering the way I was treated, the time spent, the additional trip and the mileage driven on the second trip I never want to ever go back to Brandon Ford for any reason. More
by TheGlenner
Employees Worked With
Lopez, Robert, Robert Lopez
December 27, 2014
It was a great experience. I brought my 2013 Escape in for an oil change and tire rotation. I didn't have an appointment, but I was in and out in about an hour. That was gre I brought my 2013 Escape in for an oil change and tire rotation. I didn't have an appointment, but I was in and out in about an hour. That was great. More
by Cacandy13
Employees Worked With
Ronald Sorg
December 26, 2014
Great service Brought my F-150 in for two warranty repairs, Scott Parker was great and very customer service oriented. After picking up my vehicle, I realized it h Brought my F-150 in for two warranty repairs, Scott Parker was great and very customer service oriented. After picking up my vehicle, I realized it had a vibration that was not there before. I called Scott and he told me to bring it back in right away. They took care of the issue and repaired it at no charge. I highly recommend this dealership. More
by Jimbo2014
Employees Worked With
Scott Parker
December 22, 2014
Great Experience I brought my car in for its first routine maintenance service this week. The experience was exceptional from start to finish. Robert Lopez went above I brought my car in for its first routine maintenance service this week. The experience was exceptional from start to finish. Robert Lopez went above and beyond expectations. I will be sure to look for him the next time I need my car serviced. He deserves a raise! More
by Ktngu
Employees Worked With
Robert Lopez
