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Brandon Ford
Tampa, FL
1,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,483 Reviews of Brandon Ford
March 21, 2015
360 treatment I was in the day before and had a bad experience with another salesperson. I called spoke with Zoran and he handled the siruation and made sure to hoo I was in the day before and had a bad experience with another salesperson. I called spoke with Zoran and he handled the siruation and made sure to hook me up with someone so I wouldnt have that same experience again. And he came thru! I was given Don and he did an amazing job as showing me the care i deserved and answered questions i had in purchasing a 2014 fusion. I just want to thank everyone who made my 2nd experience a 360° compared to the first time. I am so thankfully for Zoran, Jake, Jim J. And of course Don! You guys were amazing and thank you again for EVERYTHING! I will be coming back and referring people to come see you :-) Thank you Don Vold you were amazing!!!!!! More
by aalbritton
Employees Worked With
Jake Potocek, Don Vold, Jim Jackson, Zoran Krekic
March 17, 2015
Internet Sales Tommy Shelly was great to work with on our trade-in and purchase! Very friendly and professional! I would definitely recommend Tommy to anyone inter Tommy Shelly was great to work with on our trade-in and purchase! Very friendly and professional! I would definitely recommend Tommy to anyone interested in shopping cars online! Tommy took the stress and headache of pre-owned car shopping away and really created a positive experience! More
by jhend53
Employees Worked With
Tommy Shelly
March 16, 2015
A pleasure from start to finish Tee Carrigan is hands down the friendliest, honest and hardest working salesman I have ever dealt with. He has always gone above and beyond for me... Tee Carrigan is hands down the friendliest, honest and hardest working salesman I have ever dealt with. He has always gone above and beyond for me... That's why this was my third purchase from him. I also recommend all of my friends and family to buy from Tee at Brandon Ford! More
by jbaldree01
Employees Worked With
Tee Carrigan
March 11, 2015
purchase of pre-owned Our company purchased a 2014 pre-owned commercial E350. Were completely satisfied with the entire process - from the on-line viewing to the end sale. Our company purchased a 2014 pre-owned commercial E350. Were completely satisfied with the entire process - from the on-line viewing to the end sale. More
by TMR
Employees Worked With
Lyle Herb
March 11, 2015
Fast and easy Went online to find a new F150 and was contacted by Ricardo Liburd. We talked on the phone and via email and text. Ricardo made it very easy and gav Went online to find a new F150 and was contacted by Ricardo Liburd. We talked on the phone and via email and text. Ricardo made it very easy and gave me his best price with no hassle. I went and looked at the truck on a Friday and told Ricardo I would be back the next Monday to buy it. Once back there on Monday everything was ready to go, I filled out the paperwork and drove away in my new truck in about an hour. More
by rnixon2
Employees Worked With
Ricardo Liburd
March 09, 2015
Couldn't have gone better! By far the easiest and least stressful car buying experience I've had to date! No high pressure sales or underhanded tactics - just a straightforward By far the easiest and least stressful car buying experience I've had to date! No high pressure sales or underhanded tactics - just a straightforward approach. More
by Matt
Employees Worked With
Mike Herndon, Channing Roberson, Matthew Salling
March 04, 2015
Greater than Excellent Went online to find a new Mustang. Was able to contact Tom Shelly after leaving a message. He called me the same day about my inquiry and was very cou Went online to find a new Mustang. Was able to contact Tom Shelly after leaving a message. He called me the same day about my inquiry and was very courteous and helpful in my endeavor to find my wife a new Mustang for her birthday. I would and will recommend this young man to anyone looking for a good deal. Tom is very good at what he does with a high level of professionalism. My wife and I found it quite pleasure purchasing her automobile with the help that Tom gave us. Thank you Brandon Ford we will be doing business with your company again I sure. More
by bear
Employees Worked With
Tommy Shelly
March 03, 2015
arrogant and condescending Went to Brandon Ford dealer today to talk to Wayne Hammond about some Body Shop service talked to his assistant 4 hrs later get a call from the body s Went to Brandon Ford dealer today to talk to Wayne Hammond about some Body Shop service talked to his assistant 4 hrs later get a call from the body shop manager who got real arrogant and condescending to me stating that he just got yelled at by Wayne Hammond for honoring something that happened 3 yrs ago. Unbelieveable to think that this past weekend they were advertising about striving to be the #2 Ford Dealer in the Country. If all of the managers at Brandon Ford treat their customers like this they won't stay on top for long. Had the BS manager. Basically when the BS manager came to honor his word he turned it around on me because I had to send my daughter to get the repair completed while I was tending to my father who hads a serious heart attack and was not able to handle this myself. Long story short 2 months later after burying my father and moving my mother I retruned home went to see Wayne Hammond and his BS manager called me furious that as he "stated went over his head to his boss". Well I say if your not going to honor your word why would I waste my time and his and talk to the GM whose managers are a reprsentative to Wayne Hammond, Brandon Ford, and the Ford Motor Company. Here is a quote from Wayne Hammond and based on the BS managers distasteful words I beleive this quote to be the opposite of Mr Hammond. Judge for yourself and I hope that the fruit of this quote finds better ways for you and Brandon Ford Wayne: "Do the right thing for the customer." I’ve been successful from the start in the car business because I’ve always done the right thing for the customer,” Hammond said. “I teach my people to do the same thing: To treat the customer right.” Send the BS manager to some Customer Service - Telephoine etiquette courses John Hanagriff More
by John H.
Employees Worked With
Body Shop Manager / Wayne Hammonds Assistant
March 02, 2015
F350 platiim Great sales team and dealer prep related to add ons. Ordered this truck and delivery was fast and exactly what I wanted. Good input from parts departm Great sales team and dealer prep related to add ons. Ordered this truck and delivery was fast and exactly what I wanted. Good input from parts department on various options. This is the 5 vehicle we have purchases from Brandon Ford and we will be back for number 6. Thanks for all you teams support. More
by Bob diesel
Employees Worked With
Robert Lopez, Kevin Stone
February 17, 2015
Great job. Big props for Tyler. I started doing my service in Brandon ford after I was disappointed in Bill Currie's staff. I was hearing weird metallic noises coming from driver's s I started doing my service in Brandon ford after I was disappointed in Bill Currie's staff. I was hearing weird metallic noises coming from driver's side of my vehicle. In Bill Currie they said that there is moisture on my wheel (still got a paper for that) and claimed that problem is gone. It wasn't. I asked my service advisor Tyler to check this out again and see what is going on with that. They spent some time looking for a problem and it turned out that it is something more complicated. Finally they had an answer for me and found a solution. Other than that Tyler and one of the mechanics drove with me twice to make sure that everything is all right. I really appreciate Tyler's help and what Brandon Ford did for me. Other than that I didn't have to pay anything because my car is still on warranty. I will keep doing all my service work in their location and will recommend Tyler and their service crew to anyone I know. Thank you guys. More
by SN
Employees Worked With
Tyler Figureoa
