Brandon Ford

Excellent Service When my 2011 Ford Fusion suddenly started to go "clunk" every so often as I was driving it, I knew it was time to arrange for it to be serviced right When my 2011 Ford Fusion suddenly started to go "clunk" every so often as I was driving it, I knew it was time to arrange for it to be serviced right away. Called Brandon Ford and they arranged to take it right away. It turned out that the problem was in the transmission. They were able to get the correct part and have my car back to me in just a few days. I was very pleased with the service and will be back when it is time for my next service checkup. More

Outstanding service I have being a customer of Brandon Ford for over 8 years and always received good service. However, this time I can say that I received an outstandin I have being a customer of Brandon Ford for over 8 years and always received good service. However, this time I can say that I received an outstanding service by Gio. He, is very knowledgeable, courteous and have the desire and eagerness to serve and serve well. Good job. More

awesome service It was the first time my Ford Explorer was attended by Tyler King in service. He was prompt in his service, and communicated with me often regarding It was the first time my Ford Explorer was attended by Tyler King in service. He was prompt in his service, and communicated with me often regarding the status of my service. At the end of the service visit, he fielded my questions in a professional manner and met every request I had. I would strongly recommend Tyler King and Brandon Ford. More

Service on my 2012 Fusion I find it very easy to make appointments for service with both of my vehicles. Each time Gio was my service guy and he kept me informed on any repair I find it very easy to make appointments for service with both of my vehicles. Each time Gio was my service guy and he kept me informed on any repairs needed as well as cost through out the process. More

my service was great on my F 350 the service department did a good job finding and repairing the oil leak on my F350 I will recommend Brandon Ford service department to any one the service department did a good job finding and repairing the oil leak on my F350 I will recommend Brandon Ford service department to any one More

Extended Warranty Repair Great staff, great service! My 2013 Ford Explorer developed a slight transmission/gearbox leak after the standard warranty period had expired. Scott Great staff, great service! My 2013 Ford Explorer developed a slight transmission/gearbox leak after the standard warranty period had expired. Scott Parker took excellent care of my vehicle and me from start to finish. He was extremely courteous and helpful, a true professional at his work. The truck was taken into the shop shortly after my arrival and the problem diagnosed in about an hour or so. The seal repair required two days to complete as parts had to be ordered. I'm grateful for the excellent service technician at Brandon Ford who performed the repair and for the Ford Protect Extended Service Plan program. The cost of the entire repair including rental car was covered completely uncer the plan I purchased. Thanks Brandon Ford! More

First Service I had my first visit to Brandon Ford's Service Department this week, and was very pleased with my service. Robert Lopez was friendly and informative I had my first visit to Brandon Ford's Service Department this week, and was very pleased with my service. Robert Lopez was friendly and informative and I received excellent service. Even though it was a busy Monday morning, the wait time was not long. This dealership seems to have a genuine interest in their customers. More

30,000 mile maintenance Ill be brief: when i called to set an appointment, the Service desk said 2 hours, ~$200-250 and it was literally more than double that. Had an appoin Ill be brief: when i called to set an appointment, the Service desk said 2 hours, ~$200-250 and it was literally more than double that. Had an appointment at 11am, got there at 1030 to be safe, which is the same reason I asked for time and cost quotes. Obviously. They say I'll be $389 before taxes, $417 after, and it will take at least 4 hours, probably 5. I get my car back and the techs didn't reset my clock after battery cleaning and what happened to the floor vacuuming you used to get as a courtesy. Needless to say, I left with a bad taste in my mouth. More

Recall Repair Thank you Scott Parker for your great Customer Service. Scott Parker has taken good care of us for many years and appreciate all that he does for us. Thank you Scott Parker for your great Customer Service. Scott Parker has taken good care of us for many years and appreciate all that he does for us. You are the BEST !!!! More

Had an oil change We have purchased4 vehicles at Brandon Ford and always have them serviced there. Gio was a wonderful help.thank you I will gladly recommend this deal We have purchased4 vehicles at Brandon Ford and always have them serviced there. Gio was a wonderful help.thank you I will gladly recommend this dealership to anyone who asks me. More