Back

Brandon Ford

Tampa, FL

4.0
1,487 Reviews

9090 Adamo Drive

Tampa, FL

33619

Directions

By Type

1,487 Reviews of Brandon Ford

July 20, 2017

Great service I have great service every time I need to visit Brandon Ford. My service representative is very accommodating to my needs. So far... I would recommend More

by Luvgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
Jul 28, 2017 -

Brandon Ford responded

Hello and thanks for letting us know what great customer service Nick was able to give you. We really appreciate our customers and are so glad that you trust us with your business. Thank you, Nikki Bredwell (CRM)

July 20, 2017

Engine Problem The service rep did an excellent keeping me informed and get me my car back in a timely manner The repair cost was very affordable. More

by 2@Pirates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
Jul 28, 2017 -

Brandon Ford responded

Hello and thank you for the positive review. We know that car repairs can be time consuming and costly and we are so glad to hear that Robert and our team of technicians were able to get you out in a timely manner and that it didn't hit your wallet too badly. Please don't hesitate to contact us if we can be of any further assistance. Nikki Bredwell (CRM)

July 20, 2017

BEST DEALERSHIP I'VE BEEN TO AND A PLEASURE TO DEAL WITH!!!! If you want to buy a Ford go to Brandon Ford!!!!! I was there on 7/15/2017. They have been by far the most honest dealer that I have been to. They are More

by wdiver527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauman, Steven Oliver, Melvin Barnes
Jul 28, 2017 -

Brandon Ford responded

Hello and thank you so much for such a great review of our sales staff, including Robert, Steven and Melvin. We are so pleased to hear that they were able to help out and give such great customer service and that you feel is was worth the long drive to come purchase your new vehicle from us. Please don't hesitate to contact us if we can be of further assistance. Nikki Bredwell (CRM)

July 19, 2017

Truck Service Scheduling was easy and fast. Service advisor was excellent. Work completed much sooner than anticipated. My only issue was that I was told my "total More

by D.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jul 28, 2017 -

Brandon Ford responded

Hello D.C. We really appreciate you taking the time to give this review and are glad to know that Gio and the rest of our service department was able to get you back on the road in a quick fashion. We do apologize for the difference in what you were quoted and what you actually paid, unfortunately this does happen and if you'd like to speak with us about this matter more thoroughly, please contact us at your earliest convenience. Nikki Bredwell (CRM)

July 19, 2017

Very professional, pleasure to deal with! Negotiated deal over phone. All paperwork and truck was ready to go when I arrived. Very friendly, honest people with no hassle. Best price around. Wi More

by joeleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tee Carrigan, James Crews
Jul 28, 2017 -

Brandon Ford responded

Hello Joeleen, Thank you so much for allowing us to help you purchase your new vehicle and for the great review of both Tee and James. We love hearing that our customers are happy and satisfied and hope that you will continue to trust us with your business. Nikki Bredwell (CRM)

July 18, 2017

Excellent "Great Service" - Ms Koularmanis Great service! I recommend Robert Lopez when it comes to having your car serviced. He is straight to the point and More

by NUBIAK38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
Jul 18, 2017 -

Brandon Ford responded

Thank you so much for your recommendation of Robert Lopez and our award winning service department. We really appreciate our customers and are committed to making sure that we give excellent service. Nikki Bredwell (CRM)

July 18, 2017

Bad experience Sales guy told me truck had a 36-48 gallon tank, I still have the email, until I got oil changed service guy confirmed only 23 gallon. Told me I had n More

by Cgerbasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Keith, Joe Perkins
Jul 18, 2017 -

Brandon Ford responded

Hello, we are truly sorry that you were less than pleased with your recent new vehicle purchase. We really do strive to make our customers happy and know that, as in the case with your sale, the more people involved the harder it can be for all to be on the same page. If you'd like to discuss this further, please feel free to call here and speak with either myself or another manager. Nikki Bredwell (CRM)

July 17, 2017

Great no hassle experience I shopped around online and found several comparable like cars the Edge SE and Sel modles. I spoke with several other online dealers by email and phon More

by What?
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gordon, Brooksye Hall, Kris Meyer
Jul 18, 2017 -

Brandon Ford responded

Hello, We are truly happy that you had such a positive experience in regards to your recent new car purchase here at Brandon Ford with Jim, Brooksye and Kris. We hope that you will continue to trust us with your business and are committed to giving you wonderful customer care. Thank you, Nikki Bredwell

July 14, 2017

Awesome and fast service my service representative Nick was able to not only provide my 15,000 mile service but also to take a picture of some peeling leather send it to For More

by Earthmother
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
Jul 18, 2017 -

Brandon Ford responded

Wow, that's great news about your seat. We are very happy to hear that Nick was able to get your service completed and that he took the extra steps required to provide you with such great customer care. Please don't hesitate to call us if we can be of further assistance. Nikki Bredwell (CRM)

July 14, 2017

Fuel Valve Replacement Scott was great. He kept me informed on the status of my repair. Great to deal with. Wouldn't consider any other dealership for my repairs. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parker
Jul 18, 2017 -

Brandon Ford responded

Hello, Thank you for taking the time to complete this review and we are very glad to know that Scott was able to provide such great customer service. Car repairs are never fun, but we try to make them as painless as possible. Nikki Bredwell (CRM)

...
28
...