Brandon Ford

When we arrived at Brandon Ford Mr. Michael Culmo came over and greeted us, told us that if we needed assistance and we said we were just looking and he said no problem to take our time gave us his phone over and greeted us, told us that if we needed assistance and we said we were just looking and he said no problem to take our time gave us his phone number for when we were ready to speak to him. He was very nice and DID NOT pressure us into any vehicle. We already had an idea of what type of vehicle we wanted. He was knowledgeable about the vehicle and the dealership. We recomend Brandon Ford and Customer Service rep. Michael Culmo. More

best customer service!!!called to see about the car talked with jeremiah answered all our questions about the car went in on tuesday met with jeff from tallahasse took us for a test drive with no hassl talked with jeremiah answered all our questions about the car went in on tuesday met with jeff from tallahasse took us for a test drive with no hassle then we went to the financing departmet with a lady toni who was easy to talk with all in all wonderful we drove home in the car we wanted happy very friendly employees More

No nonsense, great price, and everyone was so helpful and friendly. I came back and the other salesmen directed me to Dan even though I was not shopping with them, showed great team work. friendly. I came back and the other salesmen directed me to Dan even though I was not shopping with them, showed great team work. More

This dealership went above an beyond to try and make my experience quick and easy as possible. They made sure that everything was perfect and that I was satisfied. Thank You Brandon Ford!!! I experience quick and easy as possible. They made sure that everything was perfect and that I was satisfied. Thank You Brandon Ford!!! I More

We always have a good experience at Brandon Ford. We always come back! From Service to Sales, to Finance, we always have a good experience. always come back! From Service to Sales, to Finance, we always have a good experience. More

Do not buy a car from Brandon Ford! I Purchased a Brand NEW 2012 Ford Focus and it is a LEMON and the Sales department will not help me in any way! I have tried everything and have been very patient with t NEW 2012 Ford Focus and it is a LEMON and the Sales department will not help me in any way! I have tried everything and have been very patient with them! More

I have purchased 5 vehicles with Brandon Ford in the last 10 years. I am very pleased with the pricing and the knowledge of the sales staff. I worked with Dan and Zoran and they made the purchase of a new v 10 years. I am very pleased with the pricing and the knowledge of the sales staff. I worked with Dan and Zoran and they made the purchase of a new vehicle a breeze. I have had occasion to use the service department in the last 10 years and have experienced the job completed quickly and correctly. Try then you will not be disappointed! More

AVOID AT ALL COST! Walked in with a deal from AVOID AT ALL COST! Walked in with a deal from another dealer and was looking for Brandon Ford to beat it. I had already negotiated the truck pr AVOID AT ALL COST! Walked in with a deal from another dealer and was looking for Brandon Ford to beat it. I had already negotiated the truck price, I knew my credit score/financing options, and I knew what my trade in was worth. The car salesman told me he could beat the price. It comes to the financing manager and he tells me that the best he can do is 2.9% through JP Morgan. I asked him to use my credit union which was offering 1.95% for 60 months. The finance manager told me that he did contact my credit union and that my bank responded with 3.8%. So I called my credit union and they said no you were approved for 72 months at 1.95%. I then went back in and told the finance manager that I was tired of getting the run around and that if he could not match the price I would go else where. The finance manager stated " I am not going to get a bad review am I"? I told him that depended upon how the rest of the deal would go. As the finance manager is seating behind his desk he then said "oh your bank just updated the loan, you do qualify for the 1.95%." When I told the finance manager that I was tired of dealing with him he brings over the sales manager. The sales manager Brooksy Hall comes over to the table and begins to tell me he will get offended real quick if I think that they had anything to do with the updating of the loan. I told Broosky that I didn't care how he feels and that I was tired of being jerked around. He then tells me "the deal is off, I am not selling you the truck and getting a bad review." Brooksy Hall was very unprofessional and did not conduct himself as one who works with the public should. I will never recommend anyone to this dealership. I know dealers have to make money but I am not willingly to be taken advantage of and furthermore not willingly to be treated poorly. I find out later that if anyone, sales, finance, or sales manager gets a poor review it costs them money which is what Brooksy Hall was more concerned with than selling a truck. Oh by the way, Autoway Ford was more than willingly to help me get the truck I wanted and their service was far better than this dealership. More

Very good experience. People where positive friendly and a pleasure to do business with. Reiguireing a certain length of review is not necessary and a ridiculous requirement for a performance survey. a pleasure to do business with. Reiguireing a certain length of review is not necessary and a ridiculous requirement for a performance survey. More

I have had a problem with my battery for some time, even after replacing the battery. Although the problem was not found since it did not happen while at the dealership (Murphy's Law) Robert did everything after replacing the battery. Although the problem was not found since it did not happen while at the dealership (Murphy's Law) Robert did everything possible to find it. All the other necessary maintenance was performed on my car and even a few extra things I requested. I am very happy with the service I get from Brandon Ford and Robert is always very pleasant and accomodating. More