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Brandon Ford

Tampa, FL

3.5
1,481 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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9090 Adamo Drive

Tampa, FL

33619

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Showing 1,481 reviews

October 10, 2021

So enjoyed the service we were given by Katie in finance. We love our expedition! More

by Jamakenmecrazy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Conley
Oct 11, 2021 -

Brandon Ford responded

We're so glad to hear that Katie took great care of you! Congrats on your new expedition, we're happy that you love it. Thank you for choosing Brandon Ford and for leaving your kind review. Come see us again soon!

October 09, 2021

I would not recommend purchasing a vehicle from Brandon Ford. I ordered a new Bronco which took several months to arrive. When I ordered the vehicle Brandon Ford was tacking on a $795 Dealer Fee which I th More

by LT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pyron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Brandon Ford responded

We appreciate the feedback on your sales experience with our dealership. Our team would like to know more about your experience; please give us a call at (813) 246-3673 when you have a moment. Thank you and we look forward to speaking soon.

October 04, 2021

Ilaisa Taloa was extremely helpful! I've only owned Ford vehicles so I went to Brandon Ford because I trusted the brand. Ilaisa was incredibly helpful helping me upgrade my old car to a SUV as my family is More

by Alli Dynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilaisa Taloa
Oct 04, 2021 -

Brandon Ford responded

Thank you for leaving your kind words about our dealership and team, Alli! We're very pleased to hear how well Ilaisa took care of you during your car buying experience. It was great working with you, and we all look forward to seeing you again. Congratulations on your new vehicle! - Your Brandon Ford team.

October 01, 2021

I have purchased two. Trucks from brandon ford. Called service on a friday to have the glass replaced in the sunroof. Service said they had the part and would take about three hours to replace. Truck was More

by rolle2259
Customer Service
Recommend Dealer
No
Employees Worked With
Michael Abati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Brandon Ford responded

Thank you for sharing your feedback. At Brandon Ford we take customer care very seriously. Because of this, we'd like to learn more about your visit- please give us a call at (813)-246-3673. Thank you!

September 29, 2021

Great experience buying my 2022 f250 here with Matt. Very happy with the service and the vehicle and will come back to Brandon when I want another new vehicle l. More

by sullivoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Salling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Meyer
Sep 30, 2021 -

Brandon Ford responded

Thank you for taking the time to leave such kind words about our dealership. We're very pleased to hear that Matt provided you a great buying experience for your new truck. That is exactly what our Brandon Ford team aims for! It was a pleasure to take care of you, and we hope to take care of any of your automotive needs in the future. Congratulations on the new F250!

September 25, 2021

It was totally disorganized and I had an appointment at 10:15 Saturday and they told they couldn't look at F250 until Monday. They had very few people working and most trying to sell cars not service them. More

by risiandrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Abati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Brandon Ford responded

Thank you for taking the time to share your feedback of your service visit with us. It's always our goal to provide the best experience possible, so please reach out to us at (813) 246-3673 so that we discuss your visit in greater detail.

September 22, 2021

April Lowe is literally the most helpful person I’ve ever dealt with!! She went above and beyond for me and helped me find the exact part I needed for my explorer that no one else seemed to be able to find! More

by logan_durrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Lowe
Sep 23, 2021 -

Brandon Ford responded

Thanks for the review, Logan! It is fantastic to hear that April exemplified our values during your visit with us at Brandon Ford. We're glad that you have the part that you need for your Explorer. Please let us know if there is anything else that we can do to take care of you!

September 09, 2021

I had a scheduled appointment of which was made specifically so I would not have to leave my vehicle for hours. When I arrived for that appointment I was met by Doug Wilder in the service departmen More

by David42769
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Wilder
Sep 30, 2021 -

Brandon Ford responded

We appreciate you taking the time out of your day, David, to let us know about your experience. We're disappointed to hear that your appointment did not meet your expectations. We would like to know a little more about your time with us, so please give us a call at 813-850-7465 when you have a moment. Thank you!

August 23, 2021

My only experience was with Sam, he lied to me and tried to cover it up. Walked out as result, typical sneaky car salesman. He came to my car, met my wife and I as soon as we stepped out. Proceeded to p More

by tomgernhart
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam El Alami
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Brandon Ford responded

Thank you, Tom, for letting us know about your time with us and providing feedback. We're disappointed to hear it did not meet your expectations. We’d like to speak with you to learn more about your experience. At your convenience, please give us a call at 813-850-7465.

July 25, 2021

I brought my Escape in with a transmission problem. I always try to get Scott Parker to help me. Over the years he has been wonderful to me. He is kind and very knowledgeable regarding service issues and More

by megapejam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Brandon Ford responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that Scott Parker has been able to provide you great service when you bring your vehicle in. We appreciate your continued loyalty with us, and look forward to serving you again. Have a great day!

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