Brandon Ford

Talked on phone to salesman Thomas. He said he would get back to me in few minutes. 24 hours later I'm still waiting. Guess I will buy new Edge from a dealership that wants my business He said he would get back to me in few minutes. 24 hours later I'm still waiting. Guess I will buy new Edge from a dealership that wants my business. More

Service at the last minute I'm on my way to work, didn't have the time to stop at the service depart. I called to get advice- my tire pressure light came on( it's the 3rd time ) I'm on my way to work, didn't have the time to stop at the service depart. I called to get advice- my tire pressure light came on( it's the 3rd time ). They told me to bring it in when I can. Stopped in last night after work, they are open until 9 pm ! I asked if they could take a look at the tires & clear the code, change the oil & rotate the tires. It was done in about an hour! These people are so nice - the lot porter Tyler he is so nice & helpful! Brandon Ford - thank you all so much! This dealership has it down how to treat people- this is my 4th vehicle from Brandon Ford, my husband & I refuse to buy anywhere else, because we know not only we get a good deal purchasing - but the Service dept. Is the very best! Thanks Brandon Ford The Bryant's ! More

Fair deal, Responsive, and Fast I found a car online and was able to get a fair price from Tommy Shelley quickly. He was able to answer all of our questions, he was responsive in ge I found a car online and was able to get a fair price from Tommy Shelley quickly. He was able to answer all of our questions, he was responsive in getting back to me via email, and when we were ready to come see the car, he made sure the vehicle was clean, and ready to go. After we had decided to make the purchase, we were out the door in less than an hour. Everyone was friendly, courteous, and helpful. More

A1A Results every time! Robert Lopez is, in our opinion, A1A. We never worry about anything relating to our Lincoln MKS after he has had it serviced. Always on top of thing Robert Lopez is, in our opinion, A1A. We never worry about anything relating to our Lincoln MKS after he has had it serviced. Always on top of things, puts our mind at ease. Goes above and beyond what is expected. He seems almost like family. Dolores&Tino Hidalgo More

Quick Tire Replacement Came in at 6:45p after gouging a tire in downtown Tampa. Checked out before 7:45p. much of that time was probably getting the approval from my tire Came in at 6:45p after gouging a tire in downtown Tampa. Checked out before 7:45p. much of that time was probably getting the approval from my tire coverage. Very pleased with Mark in the Service Department and with Dennis in the Finance group for offering the tire coverage. More

Return Customer; However, Not Treated As Such I bought a Ford from your dealership 10 years ago and was treated quite well back then. I decided to come back to you (via St. Petersburg, Florida), b I bought a Ford from your dealership 10 years ago and was treated quite well back then. I decided to come back to you (via St. Petersburg, Florida), based on past experience and reputation. The salesman, Roberto Gutierrez, was excellent (after all, he sold me the car); however, the management/back office was not!! The haggling process (with management) was, "over the top," for me and I have purchased 6 cars in my life. I do not, "feel," like I got a good deal. I feel like I was not treated as a returning customer. I was offered no discounts, details, anything whatsoever. Not even a cookie. I know that's silly; however, it would have been something. I just bought a $30,000 vehicle. The salesman was great, professional, and very pleasant!! The manager was arrogant and offered me far less for my trade-in, than other dealerships were offering (I bought based on past experience alone). I went to two other dealers, who offered me $3,300 and $3,500 respectively. Your manager originally offered me $2,500, then pushed it to $2,750, as I was going to leave, sincerely. I kind of wish that I did. I was dealing with Ford for over 5 and a half hours. I am a Fee-For-Servce employee. I lost a lot of money being there that long. Then, I notice something out of place and the manager simply pushed it back in stating, "there, it's fine. Maybe we can get you back in to have someone look at it." I live in St. Petersburg. I don't want to have to come back in. I came in with my own financing and was pressured my the manager and finance department to finance solely though Ford (or finance through Ford, then go refinance with my lender), at least 4 times. This was offensive. Again, let me reiterate. The salesman, Roberto Gutierrez, was AWESOME. However, his manager almost cost him this sale and HAS lost Brandon Ford customers in the future, as my whole family is frustrated. I will not be coming back to Brandon Ford. David Loggans More

Alternator Replacement Was recently in for problems with my Explorer Sport Trac related to battery and craziness on instrument panel due to bad alternator. Also some clunki Was recently in for problems with my Explorer Sport Trac related to battery and craziness on instrument panel due to bad alternator. Also some clunking in the undercarriage. Jason kept me informed during the diagnostic process and was very pleasant to work with. Good service department at Brandon Ford. No more problems with lights on panel and no more clunking underneath when I turn or run over a bump in road. Thanks! More

Great Job/Outstanding Service Department Scott Parker took excellent care of me and my Ford Escape's service needs! No need to look any further for great service. Brandon Ford has it! Scott Parker took excellent care of me and my Ford Escape's service needs! No need to look any further for great service. Brandon Ford has it! More

Found exactly what we were looking for. JC worked with my wife and I to find her the truck that she'd been wanting for a long time. We'll definitely go back to Brandon Ford for our next new JC worked with my wife and I to find her the truck that she'd been wanting for a long time. We'll definitely go back to Brandon Ford for our next new vehicle. More

great service Great service time in and out was amazing .I would highly recommend this dealership. I like the check off list to show what they recommend . Great service time in and out was amazing .I would highly recommend this dealership. I like the check off list to show what they recommend . More