Brandon Ford

Excellent service! Thank you to Ted and Brooksye for making our car buying experience a pleasant one! Best experience we have had buying a car ever. They went above an Thank you to Ted and Brooksye for making our car buying experience a pleasant one! Best experience we have had buying a car ever. They went above and beyond to work with us and get us in the perfect car. Thanks again!! More

Awesome experience Sadesh (Jack) is the man! Fourth vehicle I have purchased from him in the last 2 years. Normally I know what I want and he gives me his best price. Th Sadesh (Jack) is the man! Fourth vehicle I have purchased from him in the last 2 years. Normally I know what I want and he gives me his best price. This time I had a lady involved and he found her dream vehicle. Made her extremely happy which makes my life much better. Thanks for everything Sadesh. More

Cliff and the others were easy to work with and professional I purchased a lightly used Infiniti and they made the process fast and pleasant. They gave me a good price on the car I purchased and a good price on I purchased a lightly used Infiniti and they made the process fast and pleasant. They gave me a good price on the car I purchased and a good price on my trade in vehicle. I would recommend this dealership to my friends. More

Excellent, customer-focused service Gio Viscera, our service representative, was absolutely fantastic. He was up to speed on the background information regarding our appointment, and th Gio Viscera, our service representative, was absolutely fantastic. He was up to speed on the background information regarding our appointment, and then did a great job keeping us informed regarding the work and recommendations from the mechanics. I love that he didn't push us to do any unnecessary work, and didn't wait for us to call for a status, but called us with new information. I would definitely recommend Gio and the Brandon Ford service team. More

Excellent Jim went above and beyond showing Us the Trucks at the dealership. He was helpful with what options we were looking for. thank you for a Great truc Jim went above and beyond showing Us the Trucks at the dealership. He was helpful with what options we were looking for. thank you for a Great truck More

Great service!! I took my car to Brandon Ford because my check engine light was on and my car wasn't starting properly. Robert took excellent care of me. He promptly I took my car to Brandon Ford because my check engine light was on and my car wasn't starting properly. Robert took excellent care of me. He promptly called me 2 hours after dropping my car off and thoroughly explained the issues my car was having. He was honest and let me know which issues could wait and which issues I should not wait on to get repaired. I will not take my car elsewhere for future repairs. More

Top brake light not working They started on my vehicle on time and finished quicker than what they said it would take and kept me informed with the progress they done a great job They started on my vehicle on time and finished quicker than what they said it would take and kept me informed with the progress they done a great job I have worked service jobs most of my life a great service is what brings people back More

Had to come back 3 times in a week I had to come back 3 times in a week because the technician told the advisor he completed the work, but he never did. I questioned advisor if he check I had to come back 3 times in a week because the technician told the advisor he completed the work, but he never did. I questioned advisor if he checked technician's work and he stated "we don't have time to check their work".. Not a great answer. This dealership inconveniences me almost everytime I come. I keep coming back because it is the closest dealership around me. More

Very Disappointed My husband and I drove over an hour to come to Brandon Ford excited for the large inventory they offer. To our disappointment, we were passed around My husband and I drove over an hour to come to Brandon Ford excited for the large inventory they offer. To our disappointment, we were passed around from sales person to sales person, treated like we didn't matter because, as we were told SEVERAL times while we were there that they sold 900 cars last month. I guess that means that our business wasn't important....at least that is is how they made us feel. When we found a car and went in to try to make a deal, even though we weren't happy we the service, the sales rep made a huge mistake and told us we were making a deal on one car (the one we wanted) when the deal was really for another car that we didn't! Never once did he even apologize! Instead he said, "Thats what happens when you look at so many cars." He BLAMED US! I talked to the sales manager and he basically blamed us for looking at too many cars as well. No apologies at all! I guess they feel they are too big to fail so they don't need to show customer service. Oh well! We went to Veteran's Ford and got a great deal on a much better car. We paid the same price they were asking at Brandon Ford and were lucky enough to purchase a car with many more bells and whistles for the price at Veteran's Ford. I will never return to Brandon Ford again. Even if you are a big business, you still should show you care about each customer. By the way, I tried to reach out to higher management, but my email was never returned. More

Fiesta Tommy was very helpful and friendly, as was Toni in finance. He even set up my phone with the car, and showed me the features. Tommy was very helpful and friendly, as was Toni in finance. He even set up my phone with the car, and showed me the features. More