Brandon Ford

key fob flop Made an appointment last week. Explained I needed to have a spare key fob made for my Escape. They said a special tech plus a manager would need to b Made an appointment last week. Explained I needed to have a spare key fob made for my Escape. They said a special tech plus a manager would need to be on hand. So I I I made an appt. When I showed up. They needed to keep my car untill those persons could get together. (That's what the apppointed time was for! ) that is twice now I have made an appt and they could not service it until "sometime later today". The other was a run of the mill oil change. Very poor service here Even though I scheduled early and first thing in the morning, they are running behind...really?! They are two for two and I have no reason to believe it would ever be anything different. More

helpful This dealership is very friendly and helpful. they were able to help me find the right car for me while not pressuring me to buy the wrong one. while This dealership is very friendly and helpful. they were able to help me find the right car for me while not pressuring me to buy the wrong one. while on my visit they were able to find my dad a car as well. the dealership is also clean and very friendly. I would definitely recommend this dealership to other people. More

Awesome Can't thank Zoran, Brooksye or Pat Strickland enough. Have never received such outstanding service at any car dealership even those of which I have b Can't thank Zoran, Brooksye or Pat Strickland enough. Have never received such outstanding service at any car dealership even those of which I have been a repeat customer. Thanks to these three men, I will definitely buy my next vehicle at Brandon Ford. They went above and beyond what was expected of them and for that I am grateful. More

Service As usual, and once again, I received top notch service from Scott and Brandon Ford. I am so glad that we purchased our vehicle from Brandon Ford. At t As usual, and once again, I received top notch service from Scott and Brandon Ford. I am so glad that we purchased our vehicle from Brandon Ford. At the original purchase no one was pushy like other dealers, and that is one of the reasons that we originally purchased here. Our next vehicle will also be from Brandon Ford :) John T More

Service Deptartment was very responsive Great service for a last minute repair before heading on a trip. The repair was boarder line as to wether or not is was covered by the warranty but th Great service for a last minute repair before heading on a trip. The repair was boarder line as to wether or not is was covered by the warranty but they covered it. I really appreciated the military discount and the prompt service that allowed us to travel as planned. More

Service Know that if Brandon Ford to repair an issue you may have take your vehicle back and forth to the dealership at your time and expense until they actua Know that if Brandon Ford to repair an issue you may have take your vehicle back and forth to the dealership at your time and expense until they actually fix the issue and they may use a "cheaper route" to repair over and over (at your time and expense going back and forth to dealership). Only after a "sufficient" number of these return trips will they then take a "more expensive" repair route as this must be approved by management, it does not matter if you have purchased a maintenance plan or not. It is their bottom line that counts not yours as the consumer. Make sure to ask your service advisor if they will be keeping your vehicle overnight, they won't tell (but you will sitting by the phone waiting on that call). More

Good, Easy, didn't feel rushed We liked our sales associate. He gave us the time we needed to make a decision and didn't make us feel pressured like a few other deal ships that we h We liked our sales associate. He gave us the time we needed to make a decision and didn't make us feel pressured like a few other deal ships that we have been to. More

Truck and a car We went to purchase an F150 and were treated fairly and offered a great deal. David Hurley, Patrick Strickland, Zoran Krekik, and the finance manager We went to purchase an F150 and were treated fairly and offered a great deal. David Hurley, Patrick Strickland, Zoran Krekik, and the finance manager made sure we were 100% satisfied. Liked the truck so much we came back and bought a new car 2 days later. Very low pressure sales and honest. Would definitely consider another purchase in the future. Charles & Amy More

Continued excellent service Always receive excellent timely service regardless of the purpose of the visit. Everyone is very friendly and courteous makes me want to come to Br Always receive excellent timely service regardless of the purpose of the visit. Everyone is very friendly and courteous makes me want to come to Brandon even if. I do not have a need to. More

Got my dream car! Thanks to Rick Bosso and the finance guy, Dennis Cable, for helping me pick out and buy my 2015 Ford Mustang. It worked out so smoothly. They had some Thanks to Rick Bosso and the finance guy, Dennis Cable, for helping me pick out and buy my 2015 Ford Mustang. It worked out so smoothly. They had some expert advice, gave me a very good deal and helped with all the paperwork. Had the car detailed in record time and answered all my questions. Had a very positive experience with 2 very knowledgable guys! They went out of their way to be helpful. Thanks, guys! More