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Brandon Ford

Tampa, FL

3.3
1,478 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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9090 Adamo Drive

Tampa, FL

33619

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Showing 1,478 reviews

January 01, 2016

oil changed You did a A REAL GOOD JOB and had me back on the road in a timely manner.I hope you all have a safe and pleasant new year. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Jan 04, 2016 -

Brandon Ford responded

Hello John, So glad we could help you meet the schedule of the busy holiday season and we are also glad that you have chosen us to be your service center. Please keep us in mind for any other issues, concerns or just questions that arise. Thank you, Nikki Bredwell (CRM)

January 01, 2016

service review I was very pleased with Robert Lopez and the care and concern he took with my new 2015 F-150 p/u that I brought in for service. He is now my choice f More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Brandon Ford responded

Hey Chuck, Glad to hear that Robert was able to provide you with great customer service and that you feel satisfied with the level of efficiency and care you received. We value your patronage and hope to continue to serve you in the future. Nikki Bredwell (CRM)

January 01, 2016

First Service on New Truck Brandon Ford Service is the BEST....Service Adviser Robert Lopez addressed all our concerns, got the truck in for mandated service in a timely fashion More

by Nini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Brandon Ford responded

Nini, Brandon Ford is so happy that we are able to give you excellent customer service both in the sales and service departments. We truly appreciate our customers and hope that you will continue to trust us to take care of you in the future. Thanks, Nikki Bredwell (CRM)

December 31, 2015

awesome will buy again Awesome customer service awesome prices only place I'll buy a car if you have any questions there answered everything with the loan was hassle free an More

by kenny12320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : pat avery
Dec 31, 2015 -

Brandon Ford responded

Hey Kenny, it's great news that you enjoyed your car buying experience here at Brandon Ford. We really appreciate our customers and hope to assist you in the future with any needs that arise. Thank you, Nikki Bredwell (CRM)

December 31, 2015

Great Service Advisor Robert has taken care of my car 3 times now and each time he has been very professional and informative. He had my car ready when he told me he would More

by Charleneford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Brandon Ford responded

We really appreciate the recommendations and your business, as well. Car repairs can be daunting and time consuming; we are pleased that all 3 of your experiences with our capable service department were good ones. Thank you, Nikki Bredwell (CRM)

December 31, 2015

Ricardo was great again! This is our third purchase from Brandon Ford and all three were thru Ricardo Liburd. He always goes out of his way to take GREAT care of us. Thanks More

by Linda and Dave T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Brandon Ford responded

Hey Linda and Dave, thank you so much for the kind words. Ricardo is very committed to his customers and we truly value your patronage. Please don't hesitate to call if we can help you or answer any future questions. Thank you, Nikki Bredwell (CRM)

December 31, 2015

Service Appointment The Brandon Ford Service Center excels at what they do. From the first call to set up my appointment to picking up my completed vehicle, I was treated More

by oconnoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2015 -

Brandon Ford responded

We are so pleased that you were satisfied and happy with your service experience concerning your vehicle. If we can be of assistance in the future, please don't hesitate to call. Thanks, Nikki Bredwell (CRM)

December 29, 2015

Best car buying experience I have had Matt was great. I live in Cocoa beach and it is a 2.5 drive so Matt and I worked out the deal basics over email. His honest and disclosure was exactly More

by drumfool63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Brandon Ford responded

Thank you so much for the kind words and we really are pleased when our customers convey satisfaction with their vehicle purchase here at Brandon Ford. So glad that Matt was able to provide you with clear and honest answers to your questions and I hope that you enjoy that Mustang!! Thanks, Nikki Bredwell (CRM)

December 29, 2015

2014 fusion Great service as always. Took care of oil change and two recalls on Xmas eve. Scott was great service advisor. Service department is always helpful. More

by Baldeagle29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Brandon Ford responded

We are happy to hear that your service appointment was successful and that you were satisfied with the level of customer care you received. As always, we hope that you keep us in mind if you have any future needs we can assist you with. Thank you, Nikki Bredwell (CRM)

December 27, 2015

Service review Another great job by the service dept. They were fair, knowledgeable and courteous. I am very pleased with the work they did. My repair was completed More

by Tammi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Dec 28, 2015 -

Brandon Ford responded

So glad to hear that your service appointment went well and that you could get back no the road quickly. We appreciate your business and hope to serve you again in the future with any needs that arise. Thank you, Nikki Bredwell(CRM)

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