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Brandon Ford

Tampa, FL

3.3
1,476 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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9090 Adamo Drive

Tampa, FL

33619

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Showing 1,476 reviews

February 14, 2016

Good experience Took my Ford Fusion in for some recall repair work. The work was done in a timely manner and completed in the promised time period. More

by cmuz15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Mar 04, 2016 -

Brandon Ford responded

Very glad that we could handle your service recall issue and that you are back on the road. Please let us know how we can further assist you. Thank you, Nikki Bredwell (CRM)

February 14, 2016

Fast Simple Experience Usually I would not respond to this type of survey because I never get any feedback with respect to my comments. My recent experience with Brandon For More

by barrymarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't Remember
Feb 15, 2016 -

Brandon Ford responded

Thank you for the kind words and for taking the time to give us this feedback. Your service advisor's name is Christian. We look forward to seeing you in the future!

February 11, 2016

Great overall experience. No hassle, no issues, very quick transaction. Delivered the vehicle promised on the telephone. Good salesman and staff. I appreciate the cut and dry More

by Company Trucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hurley
Mar 04, 2016 -

Brandon Ford responded

That is a fantastic story and I'm so glad that your vehicle purchase was such a great experience. Please let us know if we can assist you with any future needs. Thank you, Nikki Bredwell (CRM)

February 09, 2016

Excellent Customer Service at Brandon Ford Ted Mularz went above and beyond to sell me a car. I had an excellent experience from beginning to end, from test drive, trade in negotiation, price n More

by The Negotiator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Seth Gwaltney, Ted Mularz
Mar 04, 2016 -

Brandon Ford responded

What kind words. Thank you so much for purchasing your vehicle through Brandon Ford and for being part of our growing family. Ted will be pleased to hear you had such a positive experience. Let us know if we can help with any future needs. Thank you , Nikki Bredwell (CRM)

February 08, 2016

Routine Maintenance Nick Makrides is a super service advisor! He keeps you informed on the progress of the service work and always gives accurate estimates of the time it More

by tman41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
Mar 04, 2016 -

Brandon Ford responded

Good news that Nick was able to give such great customer service. We really value our customers here at Brandon Ford and hope to continue to serve your needs in the future. Thank you, Nikki Bredwell (CRM)

February 06, 2016

Service I take all my ford cars and trucks to ford. Scott Parker does a fantastic job insuring my cars are taken care of. I am extremely picky about my cars More

by gotheiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

We are so glad that we can help you keep your vehicles running smoothly and that Scott is consistent in his endeavor to give good customer service. Thank you so much for your business and please let us know how we can help in the future. Nikki Bredwell (CRM)

February 06, 2016

Service my car for Recall on Door Locks Scott Parker provided excellent customer service. My recall problems were addressed in a timely manner, for pickup the next day. Thank you in advance More

by PTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

So glad to hear that your issues with recalls on your vehicle were addressed quickly and that you are back on the road again. Please keep us in mind for any future needs that you have. Thank you, Nikki Bredwell (CRM)

February 06, 2016

Experience Was Great! Tommy was fantastic in helping us purchase our vehicle. He made it extremely simple and is absolutely one of the most friendly people we have met. We More

by lex7720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

We are very pleased to know that Tommy and the rest of the Brandon Ford sales staff were instrumental in helping you purchase your new vehicle. Please don't hesitate to let us know how we can help in the future. Thank you, Nikki Bredwell (CRM)

February 05, 2016

Excellent service I had a a great experience. I would recommend this dealership to my friends and family. I also plan on using them for my future needs More

by Kcurrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Mar 04, 2016 -

Brandon Ford responded

Its always great to hear that a valued customer had a positive experience with our service department. Please let us know if you have any questions or concerns, or if we can help you with any other issues. Thank you, Nikki Bredwell (CRM)

February 05, 2016

Terrific service as always My latest experience was getting an oil change. I was in and out in an hour and it was a very busy day. Christian, my service agent promised me it wou More

by marilynn46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 04, 2016 -

Brandon Ford responded

Thank you very much for your kind words and we are so pleased that your service experience was a good one. Don't hesitate to give us a call if we can assist you in any other capacity. Nikki Bredwell (CRM)

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