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Brandon Ford

Tampa, FL

3.5
1,481 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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9090 Adamo Drive

Tampa, FL

33619

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Showing 1,481 reviews

June 28, 2017

A new experience Purchased a new F150, take delivery this Friday. I finally made the decision to buy and the final question was from who? Checked out local dealers and More

by Larry 737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Spellman
Jun 28, 2017 -

Brandon Ford responded

Hello Larry, Thank you for giving us and Joe such a great review. We are certainly glad to hear that you are so pleased with your purchase and hope that you will continue to think of us for any further needs we can assist you with. Thank you, Nikki Bredwell (CRM)

June 28, 2017

Awesome Love the people and the great customer service! At Brandon Ford you can rely on them to be very helpful and honest. They go the extra mile to meet all More

by nextelcup88
Recommend Dealer
Yes
Employees Worked With
Sudesh "Jack" Deonarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2017 -

Brandon Ford responded

Hello and thank you for your kind words in regards to your recent vehicle purchase. We do try to go give the best customer service that we can and we agree that Jack Sudesh often goes above and beyond. Please feel free to reach out in the future for any further needs we can assist you with. Nikki Bredwell (CRM)

June 28, 2017

New car, SLOW financing Our salesman was not pushy, which was appreciated. However, he did not go through some questions with us before heading to financing, as in how much o More

by vivjer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DeCaro
Jun 30, 2017 -

Brandon Ford responded

Hello and thank you for letting us know about your recent sales experience here at Brandon Ford. We are happy that you trusted us with your business and are glad that you took the time to let us know where we can make some improvements. Be assured that we will address the issues and we look forward to serving your needs again in the future. Nikki Bredwell (CRM)

June 27, 2017

F150 Purchase Our Nissan died over the weekend and we set out to buy a F150. We went to Brand Ford first and found so many available F150s but decided to check a f More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Brandon Ford responded

Hello Mike, Thank you so much for taking the time to give Tommy Shelly and us such a great review. We really appreciate our customers and want them to feel the same way you did. It's great to hear that you were able to get the truck you wanted and the features explained so well. Please don't hesitate to contact Shelly for any other questions or concerns. Thank you, Nikki Bredwell (CRM)

June 26, 2017

Very helpful and straightforward Tommy Shelly at Brandon Ford has sold me many cars so when I was looking for a car for my daughter, I knew just the guy to help me out. Tommy is alway More

by Mark Norman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Brandon Ford responded

Hello Mark, We are very happy to hear that Tommy Shelly has helped you with so many vehicles in the past and that he is now assisting your daughter with her new car. Thank you so much for your continued business and we hope to assist you further in the future. Thank you, Nikki Bredwell (CRM)

June 26, 2017

Wait time Service was quick in and out last week. I have waited much longer in the past. I have waited 2 hours before for an oil change after 4pm. Dealer More

by MBurnham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2017 -

Brandon Ford responded

Hello Mr. Burnham, We are very pleased to hear that your most recent service experience was quicker than in the past. We do strive to make continued improvements. Thank you, Nikki Bredwell (CRM)

June 24, 2017

no surprises the service department met all of my expectations and took care of providing me with great service. i HAVE NO PROBLEM WITH THE PERSONAL OR THE END PRO More

by S2678114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Brandon Ford responded

Hello and thanks for your positive review in regards to your recent service appointment. We are happy that you are satisfied and hope that you will not hesitate to come to us for any further questions or concerns. Thank you, Nikki Bredwell (CRM)

June 23, 2017

Tommy Shelly did it again This is the 4th car I've bought from Tommy Shelly and 7 th car from Brandon Ford. Worth the drive from Pasco, Hernando County. More

by Golf Car Depot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Brandon Ford responded

Hello and thanks so much for the wonderful words for Tommy Shelly and Brandon Ford in regards to your most recent vehicle purchase. We are truly happy to hear that you are so pleased with your new car and hope that you will continue to allow us to earn your business. Thank you, Nikki Bredwell (CRM)

June 22, 2017

Amazing Customer Service Great customer service, thank you so much for all of your help! I love my new vehicle and I could not have had better service. This team did an amazin More

by EmmaNathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Feasby
Jun 26, 2017 -

Brandon Ford responded

Hello Emma and thank you for your excellent review of Tommy Shelly and the great customer service he was able to give you during your recent vehicle purchase. We really appreciate our customers and are so pleased when they are satisfied. Thank you, Nikki Bredwell (CRM)

June 19, 2017

Considering a new explorer At this time we have not purchased a vehicle. We have recently visited the dealership 2 times. The salesperson we have been dealing with,Chris Garci More

by Beckycarre
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris garcia
Jun 19, 2017 -

Brandon Ford responded

Hello and thank you for your visits to our new car showroom and the kind words regarding Chris Garcia. We appreciate your time and wishes and hope that we can locate a vehicle to serve your needs. Thank you, Nikki Bredwell (CRM)

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