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Brandon Ford

Tampa, FL

3.5
1,481 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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9090 Adamo Drive

Tampa, FL

33619

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Showing 1,481 reviews

July 18, 2017

Bad experience Sales guy told me truck had a 36-48 gallon tank, I still have the email, until I got oil changed service guy confirmed only 23 gallon. Told me I had n More

by Cgerbasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Keith, Joe Perkins
Jul 18, 2017 -

Brandon Ford responded

Hello, we are truly sorry that you were less than pleased with your recent new vehicle purchase. We really do strive to make our customers happy and know that, as in the case with your sale, the more people involved the harder it can be for all to be on the same page. If you'd like to discuss this further, please feel free to call here and speak with either myself or another manager. Nikki Bredwell (CRM)

July 17, 2017

Great no hassle experience I shopped around online and found several comparable like cars the Edge SE and Sel modles. I spoke with several other online dealers by email and phon More

by What?
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooksye Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Meyer
Jul 18, 2017 -

Brandon Ford responded

Hello, We are truly happy that you had such a positive experience in regards to your recent new car purchase here at Brandon Ford with Jim, Brooksye and Kris. We hope that you will continue to trust us with your business and are committed to giving you wonderful customer care. Thank you, Nikki Bredwell

July 14, 2017

Fuel Valve Replacement Scott was great. He kept me informed on the status of my repair. Great to deal with. Wouldn't consider any other dealership for my repairs. More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Hello, Thank you for taking the time to complete this review and we are very glad to know that Scott was able to provide such great customer service. Car repairs are never fun, but we try to make them as painless as possible. Nikki Bredwell (CRM)

July 13, 2017

Awesome and fast service my service representative Nick was able to not only provide my 15,000 mile service but also to take a picture of some peeling leather send it to For More

by Earthmother
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Wow, that's great news about your seat. We are very happy to hear that Nick was able to get your service completed and that he took the extra steps required to provide you with such great customer care. Please don't hesitate to call us if we can be of further assistance. Nikki Bredwell (CRM)

July 12, 2017

Awesome Excelent as always,friendly greeting work was performed in atimely manner. It's always a pleasure dealing with the service department. Scott is by far More

by Michnowiczc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Hello, and thank you for your kind words in regards to Scott and the rest of our service department. It is always great to hear that we are providing the level of customer care that exceeds expectations. Please let us know if we can help with any other questions or concerns. Nikki Bredwell (CRM)

July 08, 2017

Easiest internet purchase of vehicle I have made Great price, very efficient service, excellent customer focus. Website is very good, prices shown are better than most. Many other dealers will only s More

by Mauifred
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tee Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Brandon Ford responded

Hello and thank you for your positive review concerning Tee and the rest of our sales team here at Brandon Ford. We are really glad that you had such a great experience and that you felt the prices were clear and fair. Please let us know how we can further assist you. Nikki Bredwell (CRM)

July 07, 2017

Excellent Experience!! Excellent! Gio helped me out and im so thankful. I would gladly go back for service or to purchase a vehicle from him anyday of the week!! More

by DBlackman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jul 10, 2017 -

Brandon Ford responded

Hello, We are very happy to here that your recent experience with our service center was such a positive experience and that Gio was able to assist you with such great customer service. Please don't hesitate to call us with any further questions or concerns. Thank you, Nikki Bredwell (CRM)

July 05, 2017

Efficient Tried to explain the many features of the car which we are still learning. Can return to dealership or call for additional help if needed. More

by Carolou
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Sudesh "Jack" Deonarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Brandon Ford responded

Hello and thanks for the 5 star rating for both "Jack" and Barry. The new technology on some of these vehicles can be very confusing and we want to make sure that you understand it and are able to use all the benefits associated with it. Please call for any questions that arise. Nikki Bredwell (CRM)

July 05, 2017

warranty work Fix the transmission downshift problem and fix Bluetooth problem in radio Scott was a great guy to work with he kept me updated every day to let me k More

by Justjoe21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Brandon Ford responded

Hello and thanks for letting us know that your recent service visit was a success in regards to fixing your vehicle's issues and that Scott was able to give you such great customer care. Please let us now how we can assist you in the future. Thank you, Nikki Bredwell (CRM)

July 05, 2017

Great buying experience! Great staff! Tommy Shelly is an awesome salesman. He had the vehicle I was interested in detailed and waiting for me to test drive. The whole buying More

by Jusgage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Zamorano
Jul 10, 2017 -

Brandon Ford responded

Hello and thanks for taking the time to review your most recent sales purchase with Tommy Shelly. We agree that he's terrific and we are so glad that you had such a positive experience with him and that you are loving your new Explorer. Please let us know is we can be of any further assistance. Nikki Bredwell (CRM)

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