Brandon Ford

Outstanding buying experience. No Hassle, No Haggle From the time I clicked guarantee price on the web page to showing up for the test drive and then closing of the deal it was one of the best experienc From the time I clicked guarantee price on the web page to showing up for the test drive and then closing of the deal it was one of the best experiences I have had in the purchasing a car. The Internet Sales Manager seemed like he knew what I needed before I even ask. That is what I call paying attention to your customer. I have already recommended this dealer to my colleagues. Thank you again Tommy Shelly and Brandon Ford. Also the Finance Manager, Toni, was tops on her game and very professional. More

Poorly made vehicle and poor service I purchased a vehicle in 2013 from this dealership. It was a Ford Mustang. I have never had so many issues with a vehicle - EVER. Recently the vinyl h I purchased a vehicle in 2013 from this dealership. It was a Ford Mustang. I have never had so many issues with a vehicle - EVER. Recently the vinyl has completely peeled off on the door panels. Given the car is only four years old there is no excuse whatsoever for this happening other than the car being poorly manufactured. I have gone to the dealership where they declined to do anything (didn't even take photos - complete waste of my time) and I even filed a case which I had to follow up with even after they told me I would hear something back within 48 hours - which I didn't. Ford has refused to fix this issue in a vehicle they have poorly manufactured. I am extremely dissatisfied in the vehicle and customer service with Ford. I do not recommend Ford after this experience. More

Idiots at Brandon Ford I contacted Brandon Ford about a vehicle they had online but had no interior pictures. I sent a message through the internet Dept and asked if they co I contacted Brandon Ford about a vehicle they had online but had no interior pictures. I sent a message through the internet Dept and asked if they could forward me some interior pictures. The response I got was just come on down we'll show you. I don't want to waste my time driving from dealership to dealership. After several emails and never receiving any pictures, I asked if the salesperson would stop texting me and sending emails. This salesperson cannot even get my name right or what my request was he is an idiot and I'm tired of explaining it to him. After several emails stating to please never contact me again he continues. I will never do business with your dealership and I will never recommend you to anyone. If you would like a copy of all these emails and how much this individual is an idiot I would be happy to forward them to someone there in management. Sincerely, Mr. I will never do business with you. More

Jacob and Brandon Ford are both awesome! Jacob is such a great asset to Brandon Ford. He helped both my partner and I in our quest for new transportation. He had so much knowledge about the w Jacob is such a great asset to Brandon Ford. He helped both my partner and I in our quest for new transportation. He had so much knowledge about the whole process from the actual vehicle to financing to how hook up our blue tooth! He was extremely patient with us. I recommend Jacob to anyone who wants a non pushy, non bully, respectful,knowledgeable sales person! More

Engine Problem The service rep did an excellent keeping me informed and get me my car back in a timely manner The repair cost was very affordable. The service rep did an excellent keeping me informed and get me my car back in a timely manner The repair cost was very affordable. More

Great service I have great service every time I need to visit Brandon Ford. My service representative is very accommodating to my needs. So far... I would recommend I have great service every time I need to visit Brandon Ford. My service representative is very accommodating to my needs. So far... I would recommend them highly. More

BEST DEALERSHIP I'VE BEEN TO AND A PLEASURE TO DEAL WITH!!!! If you want to buy a Ford go to Brandon Ford!!!!! I was there on 7/15/2017. They have been by far the most honest dealer that I have been to. They are If you want to buy a Ford go to Brandon Ford!!!!! I was there on 7/15/2017. They have been by far the most honest dealer that I have been to. They are straight up front and honest with there prices and a very and I mean very huge selection of trucks. It took awhile to find the one I wanted but it was well worth it. The sales person that I dealt Robert Bauman is very friendly, kind, and not pushy like other sales people I have dealt with in the past. If you go to Brandon Ford definitely recommend Robert Bauman as your sales person. Also Melvin Barnes from finance is awesome as well. He got me the best loan for the truck that I bought. See him as well. Also drove all the way from Spring Hill, FL. (60 miles away) to buy a truck!!!!! More

Very professional, pleasure to deal with! Negotiated deal over phone. All paperwork and truck was ready to go when I arrived. Very friendly, honest people with no hassle. Best price around. Wi Negotiated deal over phone. All paperwork and truck was ready to go when I arrived. Very friendly, honest people with no hassle. Best price around. Will recommend to anyone looking for a Ford! More

Truck Service Scheduling was easy and fast. Service advisor was excellent. Work completed much sooner than anticipated. My only issue was that I was told my "total Scheduling was easy and fast. Service advisor was excellent. Work completed much sooner than anticipated. My only issue was that I was told my "total cost" was going to be $2,600 and change. When I arrived to pick up the vehicle, they seemed to have a couple of invoices which seemed to confuse the cashier. When all was said and done I had to pay nearly $2,900. I would expect that when I am given a "total", that "total" should include everything including taxes. More

Excellent "Great Service" - Ms Koularmanis Great service! I recommend Robert Lopez when it comes to having your car serviced. He is straight to the point and "Great Service" - Ms Koularmanis Great service! I recommend Robert Lopez when it comes to having your car serviced. He is straight to the point and makes sure you are a satisfied customer and very professional ! Thanks Robert More