Brandon Ford

We are repeat customers at Brandon Ford. We recently purchased a 2012 Explorer from Lou Park. We had many questions about the changes in new Explorers and he had all the answers for us. He is very pat purchased a 2012 Explorer from Lou Park. We had many questions about the changes in new Explorers and he had all the answers for us. He is very patient, kind and professional in helping us make a decision on our purchase. As a matter of fact, when we left the dealership after asking many many quesitons, I touched something on the navigation screen and could not correct it. We called Lou immediately and he walked us through correcting the problem. We will buy our next care from him. More

Lyle Herb was a great help showing and telling me what I wanted to see, he let me test drive and explain what I ask him ,he show me new and used trucks wanted to see, he let me test drive and explain what I ask him ,he show me new and used trucks More

I chose this dealership after the salesperson was recommended to me by a friend. I was responsible for purchasing a vehicle as part of a company promotion. My salesperson, Mr. Lou Park, is the reason recommended to me by a friend. I was responsible for purchasing a vehicle as part of a company promotion. My salesperson, Mr. Lou Park, is the reason I am rating this dealership so well. Lou's efforts were well in excess of my expectations and I would highly recommend him to anyone seeking to purchase a vehicle! More

I bought a Black 2011 pre-owned F 150 Lariat 5.0 V8 on 9/24. Very clean truck with low miles. Jeff C. found exactly what I was looking for quickly with no games. No pressure or tricks, just showed me what 9/24. Very clean truck with low miles. Jeff C. found exactly what I was looking for quickly with no games. No pressure or tricks, just showed me what I wanted. They were willing to deal and they had me driving home in good time. The finance guy got me in and out quickly too with no pressure, which I really appreciate. I highly recommend working with Jeff and highly recommend the new 2011 F 150. This is one solid truck. More

Purchased a 2011 Ford Edge LTD from Jeremiah Dennis at Brandon Ford and I can say that of the 4 new cars I've purchased in the past from other dealers, his service ranks at the top. Straight forward and t Brandon Ford and I can say that of the 4 new cars I've purchased in the past from other dealers, his service ranks at the top. Straight forward and took the time to explain all the features of the vehicle...both ones we knew about and expected as well as those we didn't. Financing was excellent and painless; unlike what the norm seems to be in the car buyer arena. More

They where very helpful with the finding and purchasing of our new Fusion. The financing was extremely easy and presented in a manor that was easy to understand. Jeff did an excellent job in insuring we go of our new Fusion. The financing was extremely easy and presented in a manor that was easy to understand. Jeff did an excellent job in insuring we got the car we wanted at the price we wanted. More

I visited this dealership a couple of times and wasn't excited about the customer service. No one was rude but no one was eager to sell a car because I said I was not purchasing a car that day. I still excited about the customer service. No one was rude but no one was eager to sell a car because I said I was not purchasing a car that day. I still had every intention of purchasing a truck within a week. Thankfully when I returned to try to make a deal on my truck the person I was previously dealing with was busy with another customer so I got to deal with Otis Colbert. Otis Colbert from the start, was low pressure but eager to answer questions. The other two employees seemed frustrated or aggravated and did not believe I was in the market for a new vehicle. Otis was able to answer all questions I had due to his great customer service. His low pressure approach really put me at ease. While Otis was very low pressure he also knew all the information I wanted and needed to hear to purchase a truck that night. I usually do not take the time to fill out surveys or questionnaires but I felt it was important to express how much of an asset Otis is to your company and individual dealership. As far as the new vehicle purchase goes I am very happy with it. So far so good! This dealership has a huge inventory and many options for the same vehicle. Overall I would say my first couple dealings with this dealership were ok but the final one was great! More

Lou Park was our sales person and he was not pushy and listened to what we really wanted. Thanks to Lou. He is surely an assest to Brandon Ford. Tiffany & Ronald Thaxton listened to what we really wanted. Thanks to Lou. He is surely an assest to Brandon Ford. Tiffany & Ronald Thaxton More

Enjoyed working with Matt and with the business. I felt very comfortable and I was made to feel like family. I would and have recommended Brandon Ford to a lot of people since purchasing my Escape. very comfortable and I was made to feel like family. I would and have recommended Brandon Ford to a lot of people since purchasing my Escape. More

I have to thank my brother-in-law for introducing me to Bernard. When I spoke to him on the phone he made me feel at ease and assured me there was a vehicle for me. When I arrived Bernard introduced me to Bernard. When I spoke to him on the phone he made me feel at ease and assured me there was a vehicle for me. When I arrived Bernard introduced me to Ricardo who showed me several lines of vehicles in stock. Ricardo took the time to explain the vehicle features and what was best for me. When it was time to negotiate the deal Bernard and Richardo explained the process which made it very palatable:-)! These gentlemen are "exceptional." Please let me not forget the Finance Manager Toni. She was also professional, knowledgeable, and enthusiastic about her job. The best qualities they possess is listening, understanding, and a terrific sense of humor:-) I will definately share my experience with my friends. More