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Brandon Ford
Tampa, FL
1,480 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,480 reviews
November 24, 2024
Channing was very honest, patient and understanding. I would recommend him to anyone in need of financing. I would recommend him to anyone in need of financing. More
by morrisschool2024
September 02, 2024
Horrible dealership, absolute garbage. Avoid like the plague. I have purchased over 20 cars and have never had a worse experience of a dealership I'm trying to purchase a car from. I was p Avoid like the plague. I have purchased over 20 cars and have never had a worse experience of a dealership I'm trying to purchase a car from. I was putting over $10,000 down and have over an 820 credit score and they still wanted to play games. More
by davef
Employees Worked With
August 08, 2024
Refuse to make an appointment for a PAID diagnostic on a 2012 Focus with 145k miles because it is too 'Old'. That tells me all I need to know about their commitment to the product. Would never consider 2012 Focus with 145k miles because it is too 'Old'. That tells me all I need to know about their commitment to the product. Would never consider them for service, and certainly not purchase based on that alone. More
by paul.shaffer6
Employees Worked With
None
January 21, 2024
I had a problem with my 2015 ford truck taking fuel into tank, it would shut off after about 3 seconds of fueling. I went on line to see if i could solve the problem myself, i discovered that the EVAP purge tank, it would shut off after about 3 seconds of fueling. I went on line to see if i could solve the problem myself, i discovered that the EVAP purge canister on top of the engine would cause the fueling problem and it was easily replace which i did, i replaced it but did not solve problem, further research said to replace the EVAP charcoal canister on frame rail, i installed brand new charcoal canister with no fueling problem results. I then checked with a voltmeter the plug going into the solonoid on the charcoal canister and discovered no voltage at all. This is when i decided to take the truck to brandon ford where i bought it brand new in 2015 on the 13th of this month, 7 days later on the 19th , when i dropped off the truck on the 13th in the service isle i gave a female a discription of what the problem was and a typed note of the brand new parts i had installed and that there was no voltage going to Evap charcoal canister on frame rail when ignition was turned on, i told this gal to make sure this typed note gets to the technition, very important the tech knows there is no power going to solonoid when it should be! I get a call from Mike abati that i need the brand new parts replaced that i installed. I was in key west when mike called, when i got home i connected a 12 volt source to my old Evap charcoal canister solonoid and it worked just fine. this tells me the parts the tech replaced that where brand new were working parts. when mike abati called on the 19th that the truck is fixed and running fine, i asked him what was the problem, he said the solonoid plug was bad and it was replaced. i paid just under 600$ and received truck, i got under truck and had my wife turn on the ignition and EVAP charcoal canister solonoid didnt actuate, i went to closest filling station and fuel wouldnt go into tank, one other thing, when checked solonoid to see if it was working i noticed that the the solonoid plug ( the plug with on power going to it was originol 2015 plug} mike said he had it changed, that was mikes first bare faced lie, i asked mike if he tried putting fuel in the tank to see if its was working properly and he said he did, that was mikes second bare faced lie, I no this to be a fact because my fuel range on dash board hadnt changed a mile since i dropped off the truck, after dropping off the truck back at brandon and telling mike that nothing been fixed that i just paib 600$ for he said leave it and he would call me at 5pm to see what the tech had to say, mike called at 5pm and said the tech thought it might be the fuel nozzle pipe going into the tank, this may or may not be the the problem, but throwing parts at a problem sounds like brandon ford techs do not have a clue, and mike abati is a bare faced liar!!!!! I picked up the truck yesterday because the truck needs to go to to a competent mechanic!! hey brandon ford , mike abati and tech, thanks for screwing me out of 600$!!!!! Theres and old saying, scratch a liar find a theif!!! I have been buying new F150s since the year 2000 but i will never buy a new one from brandon ford!!!!!! More
by Dan
Employees Worked With
January 01, 2024
Tommy Shelly made this experience wonderful. Thank you very much for your honesty and integrity. Thank you very much for your honesty and integrity. More
by bobandmarvablaise
Employees Worked With
October 26, 2023
Burnt up my transmission trying to fix an issue with the brakes locking up. My truck was up there almost 3 weeks and was delivered back to me with a destroyed transmission. Of courses they are not responsib brakes locking up. My truck was up there almost 3 weeks and was delivered back to me with a destroyed transmission. Of courses they are not responsible for anything More
by bradgs123
Employees Worked With
Other Employees :
Managers are trash and are the definition of used car salesman
October 06, 2023
Not sure what to make of Brandon Ford. Bought several vehicles from them over the years and still have 3 of them. Serviced them regularly and had no issues. I was very happy with the quali Bought several vehicles from them over the years and still have 3 of them. Serviced them regularly and had no issues. I was very happy with the quality of service I received for the last 8-10 years. Brought in my 2011 ranger for a trans oil change and after an hour in the waiting room, I was informed they didn't have the correct fluid, so come back next week and we will perform the service. Came back, spent another hour in the waiting room, and was informed they didn't have the filter. This started to sound kinda lame so I left and took the truck to Sarasota Ford a few days later. Didn't have an appointment, but they took me in rather quickly. Done in an hour and a half or so. I am so disappointed in Brandon Ford. They were my go to dealership for service. I have a fist full of service receipts representing thousands of dollars spent and I felt cheated. Guess that's the way it is today. I need a new Edge, and I will probably go to Sarasota when I'm ready to pull the trigger. More
by pt0190599
Employees Worked With
October 01, 2023
Tried to purchase a vehicle, ran into a couple people at the desk (Bernard and Otis). These two characters were either tricksters or inept imo. Too bad, beautiful dealership, bad management. Make the drive the desk (Bernard and Otis). These two characters were either tricksters or inept imo. Too bad, beautiful dealership, bad management. Make the drive to another Ford dealership. There are 10 within 45 minutes. More
by mbrown
