Brandon Dodge Chrysler Jeep RAM

Very disappointed in overall customer service. Very frustrating experience. Was not communicated to in a professional manner. Forgot to fix things. Would not go back. Very frustrating experience. Was not communicated to in a professional manner. Forgot to fix things. Would not go back. More

Awesome dealership in and out no haggle prices were just right. Everything went according to plan, ten out of ten to buy a car here right. Everything went according to plan, ten out of ten to buy a car here More

Great Service! They processed my warranty claim faster than estimated; the warranty on the main battery was renewed for another 150,000 miles or 8 years. They processed my warranty claim faster than estimated; the warranty on the main battery was renewed for another 150,000 miles or 8 years. More

Went to have a recall taken care of and they also said I needed an oil change well before my sticker mileage. I didn't mind since I purchased an oil change contract so I didn't owe anything. The only thing needed an oil change well before my sticker mileage. I didn't mind since I purchased an oil change contract so I didn't owe anything. The only thing is they forgot to put my glove box back and I got home and found it was still on the floor. Also last time I asked for a car wash and they forgot to do it so I had to wait until they got back from lunch to do it. Friendly staff though and that's why I'll continue to come back. More

All in all, I got the truck I wanted. The process was a bit of a challenge though. I bought a used truck that had some wax build up from a bad detail job. After some back and forth, the s The process was a bit of a challenge though. I bought a used truck that had some wax build up from a bad detail job. After some back and forth, the service department agreed to detail it, and it turned out great, so I am happy about that. The frustrating part was that my new to me truck, a 2026 3/4 ton, only had 1 key. Not a big deal, but I was informed of this until the deal was done and I was preparing to leave. Even more frustrating, I tried to reach out to the used car manager 4 times to see if he had any ability to track down the second key, and describe my overall experience. He never replied, and I have not heard from anyone. Love the truck, and happy with the service dept, but not impressed with the lack of communication and transparency from the sales dept. More

Been having my 2500 Ram maintained at Brandon ever since they opened. I bought my last truck from them in 2015 and had them service it when they were down south. Very grateful they’re back! Couldn’t recomm they opened. I bought my last truck from them in 2015 and had them service it when they were down south. Very grateful they’re back! Couldn’t recommend them enough. Service is honest and ethical and my truck runs like new even though it’s 5 years old with 150k miles on it. More

Just went for first oil change very happy with service dept great experience from day 1 would recommend dealership for buying a new vehicle dept great experience from day 1 would recommend dealership for buying a new vehicle More

Quickly identified the issue, made the repair, serviced the vehicle and had it back to me by 6:00pm the vehicle and had it back to me by 6:00pm More

Ted and Eric are amazing to work with. my family and friends will only use Brandon dodge moving forward! Thank you for the amazing customer service. my family and friends will only use Brandon dodge moving forward! Thank you for the amazing customer service. More