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Brandfon Hyundai
New Haven, CT
345 Reviews
There are numerous reasons why drivers choose Brandfon Hyundai. Proudly serving New Haven, Hamden, Milford, Stratford and Wallingford, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
December 08, 2017
Worst experience with service department I don't know about their sales department, but would not ever use this dealership for service!!! My daughter took her car in for a recall that should I don't know about their sales department, but would not ever use this dealership for service!!! My daughter took her car in for a recall that should have taken 1 hour. It took 2 trips and wasted 2 days. She had to call them over 7 times over 2 days to get any info about her car. The first day she told them she needed to be picked up when her car was ready, and when she finally got a call, she was told that the driver was gone for the day. The second trip, she told them that she had to have her car by noon. By the time she picked her car up, it was almost 3:00PM. The poor service had to be brought to their attention, before there was an"I'm sorry". When I asked the woman if she would be aggravated, if this was her, she replied YES. They give a new meaning to the name "service Department".......... And it's NOT in a good way. I'm not one to complain usually. I try to understand that stuff happens, but this was not the first undesirable dealing with this service department, but it sure was the worst. More
by cp
Employees Worked With
Didn't get her name, but originally asked for manager
December 08, 2017
Good car buying expierence Much better than previous car buying experience. They explained everything clearly and worked with me to meet my car needs I never felt rushed or pres Much better than previous car buying experience. They explained everything clearly and worked with me to meet my car needs I never felt rushed or pressured. I would recommend this dealership to anyone. More
by susanrn55
Verified CustomerEmployees Worked With
December 07, 2017
Love my new Hyundai Went in that afternoon and left with a brand new 2018 elantra. Was my first time buying a new car and everything went smooth and hassle free. Went in that afternoon and left with a brand new 2018 elantra. Was my first time buying a new car and everything went smooth and hassle free. More
by janettrudel71
Employees Worked With
Tyler
November 30, 2017
Julian Customer service was awesome. Will definitely be coming back to see him and sending family and friends to see him. My family loved him. Thank you Customer service was awesome. Will definitely be coming back to see him and sending family and friends to see him. My family loved him. Thank you More
by nashalyrodriguez97
Employees Worked With
Julian
November 29, 2017
Great experience! Julian was very helpful & professional! Great dealership😎 I will recommend to family & friends.Great service..low pressure.Friendly environme Julian was very helpful & professional! Great dealership😎 I will recommend to family & friends.Great service..low pressure.Friendly environment from sales,service,parts,finance & sales manager. More
by pmc4855
Employees Worked With
Julien
November 24, 2017
My Brandfon Hyundai Experience Christopher Tracey made my experience at a great one. He greeted us at the door, listened to exactly what I wanted and made it happen so I was able to Christopher Tracey made my experience at a great one. He greeted us at the door, listened to exactly what I wanted and made it happen so I was able to drive my car home the same day. He was very courteous and professional. He explained every detail to me so it left me without any questions. I would highly recommend Brandfon Hyundai and especially to go see Christopher Tracey to get the best service. More
by annspillane0
Employees Worked With
Christopher Tracey
November 23, 2017
ower/buyer I, Ronald Wardwell is very happy with the 2017 Hyundai Tuson. Christopher Tracey, was very pleasant, helpfully, he explain everything to me. I, would I, Ronald Wardwell is very happy with the 2017 Hyundai Tuson. Christopher Tracey, was very pleasant, helpfully, he explain everything to me. I, would recommend him to anyone looking for a vehicle . More
by ronwardwell
Employees Worked With
Christopher Tracey
November 19, 2017
A great car from a great dealership. Kris, our sales rep and everyone else made our experience a pleasant one. We are extremely happy with our new vehicle and will continue to use Brandfo Kris, our sales rep and everyone else made our experience a pleasant one. We are extremely happy with our new vehicle and will continue to use Brandfon Hyundai as our go to for our vehicular needs. More
by jaz06513
Employees Worked With
November 18, 2017
New Car Expereince My overall experience was very good. I would highly recommend this dealership to anybody that was looking to purchase a new car. My Salesperson was My overall experience was very good. I would highly recommend this dealership to anybody that was looking to purchase a new car. My Salesperson was very friendly and met my needs. More
by swtemmie
Employees Worked With
November 17, 2017
Great Car It was a great place to buy a car. I would do it all again.It was a nice place and it was clean and neat. It has been a while since i have brought a c It was a great place to buy a car. I would do it all again.It was a nice place and it was clean and neat. It has been a while since i have brought a car. No pressure to buy , he left it all up to me. And asked me what did I want in a car. And what I was looking for. More
by angela.rhodes1
Employees Worked With
Christopher Tracy
