Brandfon Hyundai
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Absolutely fantastic! They worked with me quickly and efficiently and I was able to get a lease for the car I wanted for the price I wanted in two days. They kept in contact with me before, during and af efficiently and I was able to get a lease for the car I wanted for the price I wanted in two days. They kept in contact with me before, during and after the lease and they've been great! And the car is fantastic! We've never owned a Hyundai before and we were very happy with the Tuscon! Really great ride and really great experience. All should feel confident going there. More
First Time Car Owner Let me start by saying this was my first car purchase and I had Costco front the deal. John Evans is the most patient Sales Manager I have dealt with Let me start by saying this was my first car purchase and I had Costco front the deal. John Evans is the most patient Sales Manager I have dealt with over the course of two months searching for cars from multiple dealerships and brands. He went through calculations with me over the phone answered all my questions BEFORE I even committed to going in and test-driving and then finally buying the car. It was a back and forth conversation over two weeks about costing, rebates, and taxes, etc. Alex was nice and sweet. The person you need to be extremely careful of is Wesley the guy that will handle your signing. The guy is rude and will make you feel like you are an idiot. If you are a first-time car buyer, bring a friend unless you have a very aggressive personality because you will need it to deal with Wesley. He is impatient and will degrade you. If you need the time to go through the calculations because it is your money and you want to know where it is going DO NOT expect him to treat you with respect. As mentioned above I did the calculations before going in, but apparently they were slightly off and I needed more guidance since it was my first time. More patience from Wesley was necessary after all it was HIS job to make sure I left with a car. If you are confused about something understand that you will have to keep pressing him to get the answer you are looking for because he will try to talk around it. Run the calculations right there step by step because some things are taxed and some things are not. Do not trust his word, read the fine print, and ask questions until you are satisfied. I was there for over 2 hours because I wanted to know everything especially when it came to the dollar amounts and the warranty. I am thankful that my first impression was with John because if I had met Wesley first I would have never walked in to buy a car from them. More
I am not impressed with this dealership. My salesperson was Tyler. He said i was approved for the purchase of a Hyundai Sonata. I ended up not approved by the bank and i was given the run around. Mike was was Tyler. He said i was approved for the purchase of a Hyundai Sonata. I ended up not approved by the bank and i was given the run around. Mike was also unprofessional. He did'nt notify me of the banks final decision. I found out via letter in the mail. I am happy to report that i have a brand new Kia. I was treated with respect and professionalism the whole process. Take care Mike and Tyler! There is always karma! Barbara P. More
Hyundai Happiness If you are looking for the best of the best in salesmanship, service, kindness, patience and consideration of all the customers needs, look no further If you are looking for the best of the best in salesmanship, service, kindness, patience and consideration of all the customers needs, look no further! Tyler Destefano exemplifies all of the above and more and made our experience exceptional in every way! Wesley Eastwood took extraordinary care to explain all finanacial details and make this journey a pleasant one! John Evans was there to support and respect our need to make sure our car would be there for us and us alone. We feel very fortunate to have worked with this "Dream Team"...….and the cars speak for themselves!! Most gratefully, Ruby and Don More
Reliable, trustworthy dealership which is attentive to the customer in both sales and service. It is a non- pressure environment seemingly dedicated to satisfying the consumer. It was a pleasure to buy a the customer in both sales and service. It is a non- pressure environment seemingly dedicated to satisfying the consumer. It was a pleasure to buy a certified used car from Josue Rolon-Vasquez and I have every confidence they will continue to be a reliable source for any service needs I may have in the future. It impressed me that everyone I have dealt with there during my car buying experience made me feel welcome and comfortable. Above all, I am confident that I got a fair deal at an honest price. Josue was just a pleasure to deal with as he was very patient with me while I was trying to make up my mind. I was there three days in a row and he always had a smile, kind words and a willingness to help me. Thanks so much, Josue. More
JOSUE ROLON + WESLEY EASTWOOD =HIGHLY RECOMMENDED DREAM TEAM I had the best experience in buying my car at Brandfon Hyundai. A lot of the back and forth were done via email, so when I got to the dealership, I wa I had the best experience in buying my car at Brandfon Hyundai. A lot of the back and forth were done via email, so when I got to the dealership, I was almost done. I found Josue Rolon to be a trustworthy salesman, very detail oriented and the follow-up was amazing! Wesley Eastwood was the most personable finance manager ever. Both Josue and Wesley made car buying as hassle free as possible! More
Kris was VERY knowledgeable about the vehicle I was interested in. He was very personable and answered all my questions. The price was excellent for the car I was looking at and I was very pleased with interested in. He was very personable and answered all my questions. The price was excellent for the car I was looking at and I was very pleased with my experience. I came on a Monday night to look at the car and test drive it and by Tuesday night I was driving it home. I will be recommending him and Branfon Hyundai to anyone who mentions needing a car! More
Alexandra was absolutely amazing. We were looking for a new Palisade, which were very hard to find, but Brandfon (100 miles away from us), had one coming in. Alexandra and I figured out pricing over the ph new Palisade, which were very hard to find, but Brandfon (100 miles away from us), had one coming in. Alexandra and I figured out pricing over the phone and E-mail, and we put a deposit down. After experiences at other dealers, I was worried there would be other fees, but Alexandra was trustworthy and honest the whole way through. No hidden fees and she kept in contact with us throughout the entire process. The car even came earlier than expected, and Alexandra called to inform us. She was the best sales rep we had throughout our car search across all dealerships. While the car was being shipped, Mike helped us navigate the financing since this was our first car purchase from a dealer. Both Alexandra and Mike were so patient with our questions. When the car came in, Alexandra taught us many things and spent hours with us getting set up. We loved it and Wes got us set up with the paperwork. He was also no pressure and pleasant to work with. He explained all the steps to us, and we had a lot of questions. He explained to us extra service packages, was honest, and did not push anything on us. Really great to work with as well and good wit. We also wanted wheel locks, service dept gave us a discount, and another sales rep offered to take our car and get wheel locks installed. He did it for us even though he wasn’t our sales rep (I believe it was Rick based on the pictures)! It was so thoughtful and kind. The whole dealership felt like family and everybody was so great to work with. Even without the great pricing, I would easily drive 100 miles just for their quality of service alone. Amazing! Thank you all!! More
My red Hyundai I would like to start by saying i respect the people that i dealt with while leasing again from Brandfon Hyundai!!! Derek Waxman was my salesman. He i I would like to start by saying i respect the people that i dealt with while leasing again from Brandfon Hyundai!!! Derek Waxman was my salesman. He is extremely helpful, kind and patient. He has all the qualities to deal with the public!!! I love my car and i can’t say enough good things about Brandfon!!! Thanks again!!! More