Brandfon Hyundai
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
very good rated very good. I was satisfied and would go back again. also would recommend them to friends and family. very good salesman. very thorough service rated very good. I was satisfied and would go back again. also would recommend them to friends and family. very good salesman. very thorough service More
New car Used true car pricing thru work. Salesman matched price from another dealer. Didn't try to force unwanted items on us. It was a fair process. Used true car pricing thru work. Salesman matched price from another dealer. Didn't try to force unwanted items on us. It was a fair process. More
Veloster Purchase Very happy with the overall process of purchasing my new vehicle. The salesman was helpful and willing to understand my situation and find the best wa Very happy with the overall process of purchasing my new vehicle. The salesman was helpful and willing to understand my situation and find the best way to get myself into a new vehicle for an appropriate price. More
Pain Free Purchase I saw a car online and went in to test drive it. I worked with John Mercado. He was helpful, informative and not pushy. I was expecting for this to be I saw a car online and went in to test drive it. I worked with John Mercado. He was helpful, informative and not pushy. I was expecting for this to be one of those times when you walk into a busy dealership and you are totally ignored and someone acknowledges you then forgets you exist, It was just the opposite. John came right over to us and let us know that he was almost finished with his current client and would be right with us. Within 20 minutes we test drove the car and decided at that point it was for me. When he said he was going to get the finance manager I thought "Okay, now is when the jerky me around comes in." It was the complete opposite, (SURPRISINGLY) Marco was polite, friendly and easy to negotiate with. It was a fast, pain free purchase and I didn't feel like I had in other dealerships. They weren't trying to nickle and dime me. They took care of me and I am still in shock at the great service and I've had my car for more than a week now. I have already recommended them to anyone who asks. More
Very freindly company I found the dealership was very clean and the staff was very professional and very helpful to my needs and answered my questions in a timely manner I found the dealership was very clean and the staff was very professional and very helpful to my needs and answered my questions in a timely manner More
Friendly and really care about you and your needs Kris Sharma and John Ochman are fantastic. Kris is practically family to me. I have owned 7 Hyundai. Love the new 2017 Hyundai Elantra. This dealershi Kris Sharma and John Ochman are fantastic. Kris is practically family to me. I have owned 7 Hyundai. Love the new 2017 Hyundai Elantra. This dealership really cares about you and they listen to you. The service department is excellent. Everyone there is one big happy family. He helped us clean out my daughter's 2009 Hyundai and help put all of her equipment in to the new car. Also I told Kris the very next day that we forgot to take out a CD out of the CD player and he took it out for us. The next day he gave it to my daughter. This is what you call going beyond his duties to make sure his customers are happy. More
Buying a Sonata sport Came in on Wednesday to look at various models vet with j and decided on buying a Sonata sport sign papers on Thursday and drove out of the dealership Came in on Wednesday to look at various models vet with j and decided on buying a Sonata sport sign papers on Thursday and drove out of the dealership with my new Sonata on Friday More
Excellent Customer Service If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked wi If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked with me on price and eased my concerns. He also is a very genuine, kind, non-pushy salesman. I was turned off by other sales people but I felt like John actually cared about me and wasn't all about dollars and cents. The other sales people at Hyundai and other locations should take notice. More
Great Customer Service Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far a Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far as expectations. More
Excellent buying experience John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't w John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't waste time . Always very polite and respectful . More