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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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April 13, 2018

April 2018 The basic service requested was an oil change for my 2010 Honda Accord. I had recently reached my 30,000 mile mark...yes it has taken me 7 years but t More

by LINDA.COLOMONICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2018

failed brake caliper repair Noticed vibration. called service department, scheduled for the next morning. Arrived, diagnosis made in 3 minutes (i was right; failed caliper). R More

by 2004 CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2018

Ripoff! They charged me $525 for a $100 dollar part. Labor cost was probably reasonable. I will never return and will never recommend them to any of my client More

by RODNEYMSMALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Newton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Brandfon Honda responded

We are sorry to see that you are not happy with your recent service with us. Please know we do our best to offer competitive pricing and offer If you would like to discuss this issue further, please reach out to me at cbrandfon@brandfon.com or call me at 203-481-1616 ext 159 . We hope you will consider us again in the future.

April 11, 2018

Always great service! I always get great service here. This time when I went to book my appointment I told the scheduling person I was probably going to need a large servic More

by Atoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry (shuttle driver) was a sweetheart!
April 10, 2018

great customer service Megan in the service call center is super friendly and very helpful. I had a great experience yesterday with Lauren and Randy. I have been a customer More

by Scutie5331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lauren mcgrade
April 10, 2018

Expert Service Expert service is what I expected and what I received at Brandfon Honda. It was very easy to schedule a same-day appointment, staff treated us with More

by CROCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

good experience Brandfon Honda called me to remind me I had an airbag recall on my Honda CR-V. I scheduled the appointment and did a few other repairs to my car. I More

by leesuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't recall the name, not listed above.
April 09, 2018

the service person was very helpful and courteous I was treated very respectfully and was helped immediately upon entering. I had a complimentary oil change so I was thankful for that and was treated More

by ekyrcz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Panzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Torres
April 06, 2018

Routine maintenance on my car. Service Dept is very organized. Ready for me when I arrived for appointment. Jeremy wrote up work to be done and kept me informed what was being done More

by JSYLVESTER271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
April 06, 2018

First oil change after purchasing the car They were very helpful, nice, and professional. They took care of the Bluetooth connectivity of the phone and charged the battery at no charge. They e More

by jnv262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Daniels
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