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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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April 19, 2018

Checked Concerns I stopped in to check some concerns on a 2013 Accord. Its fully warranted so the staff took it in to check it. This place gets busy and I understand w More

by SCOLLINSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2018

Excellent Great service. Helpful friendly staff completed work on time. Service department staff found rebate for me Car looked good. Runs great Will a More

by DEBRALIFTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Torres
April 18, 2018

courteous and efficient It was easy to make my appointment for routine maintenance. I was reminded the day before. I was greeted courteously. the greeter was able to see that More

by new haven driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont know the names of the employees i worked with
April 18, 2018

Carla was great Had some issues with my CRV and Carla was great to have the problems fixed and in a proper amount of time as well. Carla made sure my truck was well t More

by mlblasiak1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla
April 17, 2018

A Continual Continuum of Excellence For fifteen years I've received excellent service for Brandfon Honda. Randy Newton is a superb Service Advisor. For many years I have More

by leonardciaburri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Very efficient and friendly. Oil change and air filters. My oil change and filters replacement was done quickly. I am 100% satisfied. Nice service representative who explained everything clearly and was frie More

by TDPADBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cordova
April 16, 2018

"A satisfied customer" The problem I brought the car in for was addressed satisfactorily, in a timely manner, and my questions and concerns answered -- what more could one a More

by BILLYELLIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob (I think that was his name) in Service
April 13, 2018

Great Customer Service The Customer Service Support Team at Brandfon Honda is exceptional. Nicole Feeley communicated well to me about my service during check-in and check- More

by Barbara Wanciak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Feeley, Jerry Torino
April 13, 2018

Car fixed but overpriced The Honda technitions will get the job done but over price the parts and labor work. Although it is expected from a Honda service center to be overly More

by RICHARDAS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carla
Apr 26, 2018 -

Brandfon Honda responded

We are very sorry to hear about your frustrations with our service center. If you feel there was anything else we could do to provide you with a 5 star experience, please reach out to me at cbrandfon@brandfon.com or call me at 203-481-1616 ext 159. I hope you will consider us again in the future.

April 13, 2018

Fast Exceptional Service I needed an oil change for my 2014 Honda CVR. Jeremy Cordova was my service representative. He was very pleasant and helpful. I had a piece fall out f More

by ROMRUSSO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cordova
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