Brandfon Honda - Service Center

I have been doing business with Branfon Honda for over 10 years. There is really no other choice when you are purchasing or if you need service. Many dealers say they are customer service driven but few deli years. There is really no other choice when you are purchasing or if you need service. Many dealers say they are customer service driven but few deliver, they set the example for others to follow. If are looking for a Honda, I would highly recommend Branfon Honda!! Robert Acquavella More

ALL PERSONELL IN ALL DEPTS FROM SALES TO SERVICE TO CASHIERS ARE ALWAYS FRIENDLY AND MOST HELPFUL.. APPOINTMENTS FOR SERVICE ARE ALWAYS KEPT ON TIME AND THE VEHICLE IS READY WHEN AND IF IT IS AS PRO CASHIERS ARE ALWAYS FRIENDLY AND MOST HELPFUL.. APPOINTMENTS FOR SERVICE ARE ALWAYS KEPT ON TIME AND THE VEHICLE IS READY WHEN AND IF IT IS AS PROMISED.. WAITING AREA IS CLEAN AND COMFORTABLE, ALONG WITH RESTROOM FACILITIES AS WELL. More

I have been doing business with Brandfon Honda for the past 22 years, and I cannot say enough positive things about this dealership. Between myself and my immediate family, we have purchased 19 new Honda past 22 years, and I cannot say enough positive things about this dealership. Between myself and my immediate family, we have purchased 19 new Hondas from Brandfon. As far as referrals, I have personally referred at least 25 friends, neighbors, and co-workers ( I actually lost count; it could be quite a bit more) to Brandfon who have purchased cars, and many others to the service department, all of whom have thanked me for steering them to such a fine dealership. I have always been treated with respect and felt valued as a customer, two areas that is sadly not the norm with so many other car dealerships. The sales department is knowledgeable, professional and not high pressure( which I think is very important)...special thanks to Nick Pawlowicz. The service department is fantastic in getting done the work quickly and more importantly, always done right the first time.....special callout to Randy Newton and Joe Whitmore. Also, a thank you to Brian Chase for all his help over the years with my servise needs. It is greatly appreciated!! I would HIGHLY recommend Brandfon Honda to anyone looking to buy a new or used car, or for servicing a Honda they may have. Keep up the good work!! Jeff, I look forward to another 22 years of car buying and referring to your dealership. More

Vehicle in for service. Dealership was spotless, service advisors and service managers were very friendly and helpfull and final price was what I was told and very fair. Test drove new vehicle, salesman was advisors and service managers were very friendly and helpfull and final price was what I was told and very fair. Test drove new vehicle, salesman was great, very friendly, informative, no pressure. Sales management team were great also. Great dealership to do business with, Owner is very active, Facility is beautiful with customer service a high priority. More

I needed to get a four wheel alignment for my CRV. The car was in an accident and the garage that fixed my car said they did an aligment. I since have bought new tires and the rear tires were worn on an a car was in an accident and the garage that fixed my car said they did an aligment. I since have bought new tires and the rear tires were worn on an angle. The alignment was done wrong. I needed and wanted to get it done correct this time, and it was at Brandfon. More

I have a 2007 Honda Civic and the warranty on my car has expired. I needed to get the drivers side visor replaced and checked if they would give me a discount since Honda's had a few issues with the visors expired. I needed to get the drivers side visor replaced and checked if they would give me a discount since Honda's had a few issues with the visors coming apart. I called Branford Honda and they offered to check with Honda to see if Honda would cover part of the cost (Note: I also called Manchester Honda and they asked me to do call Honda myself). Honda agreed and Randy called me back and set up an appointment. Branford Honda and Randy really look to provide good customer service and I am extremely happy that they take time out to ensure they get the best deals for their customers. They are honest and extremely helpful. I would recommend Branford Honda anyday !! More

I have bought 3 different Hondas from Branfon Honda over the last 6 years. The quality of the vehicle has exceeded my expectations but its the sevice at Branfon that makes owning a honda a pleasurable exper the last 6 years. The quality of the vehicle has exceeded my expectations but its the sevice at Branfon that makes owning a honda a pleasurable experience. They have accomodated me and my work schedule every time. I highly reccomdend them. More

I have had my 2003 Honda Civic Hybrid and my wife's 2007 Honda CRV serviced at Brandfon for a number of years. Each time that I come in, I am made to feel right at home. I'm usually checked in by Randy Honda CRV serviced at Brandfon for a number of years. Each time that I come in, I am made to feel right at home. I'm usually checked in by Randy Newton who knows my name, always has a smile on his face, is enthusiastic about his job and does whatever he can to make my stay in the waiting area as pleasant as possible. Randy does a wonderful job in satisfying Brandfon's customers and would recommend this dealership to anyone looking for top notch service. More

I have purchased several vehicles from Brandfon Honda over the years and will continue to do so because of the honesty and quality of the people selling the cars. My most recent experience with the deale over the years and will continue to do so because of the honesty and quality of the people selling the cars. My most recent experience with the dealership was in the service department. Again, it is more than the quality of the work performed which has always been very good; it is the honesty, integrity and willingness to please the customer that separates Brandfon from other dealerships. More

When you walk through the doors of a car dealer, you never know what will happen. Sometimes you’re accosted by a zealous salesperson who will give you 10 minutes of his/her time and then begin the sale never know what will happen. Sometimes you’re accosted by a zealous salesperson who will give you 10 minutes of his/her time and then begin the sales press: “I can only make you this deal today”. Sometimes you’re “greeted” with indifference and ignored in a showroom where you’re the only perspective customer. At Brandfon Honda, I was pleasantly surprised. Kathryn, Tom and Marco made my buying experience the best ever (I almost never use the word "best" to describe anything)! I’ve purchased many vehicles from Chevys to Volvos, new and used. I’ve dealt with good dealerships and mediocre dealerships. Never before have I worked with a group like this. I traveled across the state figuring that I’d kick the tires on another used Ridgeline and left there owning a 2006. These folks put together a better package than any of the other dealers I dealt with in Ct, NJ, Mass or NY during the past month. Additionally, as we worked our way through the details, I began noticing that these were genuinely decent and honest people (all at the same place... an automobile dealership… how did this happen?). The owners of Brandfon Honda obviously understand how to run a business the right way and it is apparent that they hire and train their personnel accordingly. I have never before written a review for a product or business, but in this case, I feel compelled and I’m happy to do so. More