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460 Reviews of Brandfon Honda - Service Center
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April 25, 2018
Great Service I never hesitate to make an appointment online or by phone to service my Honda. I am never bombarded with services that I do not need. Although, recom I never hesitate to make an appointment online or by phone to service my Honda. I am never bombarded with services that I do not need. Although, recommendations are made, they are never forced. The staff is friendly and courteous. More
by LRG
Verified Customer
April 24, 2018
Sent my daughter's auto completed knowing it had rusted drum Told auto was fine, yet wrote on report auto had massive rusted brake drums. What kind of service is this? Daughter now driving auto in NYC!!!!!! Told auto was fine, yet wrote on report auto had massive rusted brake drums. What kind of service is this? Daughter now driving auto in NYC!!!!!! More
by CHESTERSCHNEPF
Employees Worked With
Frankie Torres
April 24, 2018
Good Service The visit was pleasant. I appreciated that there were no hard sell and I was not presented with a long list of things that must be taken care of. The visit was pleasant. I appreciated that there were no hard sell and I was not presented with a long list of things that must be taken care of. More
by GOT2BME
Employees Worked With
Carla Daniels
April 23, 2018
My car is in perfect condition I really like this Honda dealership for the service dept. They gave my 2009 Civic a complete inspection and found nothing wrong other than an alinemen I really like this Honda dealership for the service dept. They gave my 2009 Civic a complete inspection and found nothing wrong other than an alinement which I expected (I hadn’t had one for quite a while). They seemed very honest. More
by GLENNMOOR
Employees Worked With
Carla
April 23, 2018
service rep was great, technician was horrible. the service guy at the desk who helped me, kevin, was very nice and knowledgeable. however, the person who was actually working on my car was not, i the service guy at the desk who helped me, kevin, was very nice and knowledgeable. however, the person who was actually working on my car was not, i think his name was Les? Not only did he leave a mess in my car he also lost/took my flash drive that i had plugged into the USB attached to the car in the glove box. I called to see if maybe they had it and just forgot to put it back in and he treated me like an idiot. He suggested that I just needed to look on the floor of the car for it, which ofcourse I had already done several times, and then dismissed me completely. He said he remembered seeing the flash drive plugged in but didn't unplug it, I dont think it could have fallen out on its own, it is pretty securely attached when plugged in. I am really upset because that flash drive had all my music on it and also I should not have to worry about things going missing from my car when I bring it in. There was no resolution and the only suggestion was to bring the car in so they could look on the floor and see if it was there. I have two young children and work full time, I dont have time to just stop by for another hour while they look through a car i have already thoroughly looked through and Im not going to take off work for that. More
by LARAN416
Employees Worked With
Kevin, Les
April 23, 2018
The best car service experience I've been to The Quick Service line is great - the check-in process was done in minutes. The person was kind and professional. They even check the car on the outsi The Quick Service line is great - the check-in process was done in minutes. The person was kind and professional. They even check the car on the outside to note its condition (which is a good CYAS for both you and the dealer in case something is amiss after it is returned to you). I only came in for an oil change, but they checked my fluids, tire tread, brake pads, and gave a complimentary car wash. What's nice is that they actually gave me a written copy of everything they found/measured. Plus, the price was reasonable (like the national chains), but with more professionalism. The waiting area is is clean, quiet, modern, roomy, and does not smell like a garage! I can't recommend these guys enough. More
by DJSTEVE87
Employees Worked With
Female - (Sorry, I don't remember her name)
April 23, 2018
Always great service @ Branfon I've been going to Branfon since 2000 when I purchase my first Honda. The service is always great. They are very accommodating (from shuttle service, I've been going to Branfon since 2000 when I purchase my first Honda. The service is always great. They are very accommodating (from shuttle service, to making an appointment where you can wait for your car, a comfortable waiting area, and coffee, tea, etc. I have found them to be honest and always professional and courteous. More
by anunz101
Employees Worked With
April 20, 2018
Brake Work and Oil Change The timing for job completion was perfect. Mr. Randy Newton was very friendly and knowledgeable about the performance and requirements for my car. Su The timing for job completion was perfect. Mr. Randy Newton was very friendly and knowledgeable about the performance and requirements for my car. Superb customer service workers! More
by Layo
April 20, 2018
MAINTENANCE VISIT I went in with a $25 off coupon. Excellent facility. Efficient service. Friendly and knowledgable staff. Work completed on time. All questions answere I went in with a $25 off coupon. Excellent facility. Efficient service. Friendly and knowledgable staff. Work completed on time. All questions answered..And concerns addressed. More
by BRENBBC
Employees Worked With
Carla Daniels
April 19, 2018
express service Express service was exactly that. Fast. Great job. attentive, informative and polite. car was also washed as an added free service. I was very pleased Express service was exactly that. Fast. Great job. attentive, informative and polite. car was also washed as an added free service. I was very pleased More
by dubar49
