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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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July 23, 2011

Always excellent service! I am always greeted in a sincere way. The service people take time to explain the needs of the car. They never seem to try to take advantage. More

by Lisaü
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Jul 25, 2011 -

Brandfon Honda responded

Thanks, Lisa, for the review! We know that putting pressure on customers drives them away, so we'll always be objective and easy going. Come see us again! Danielle Customer Service Specialist

July 22, 2011

I went to do an express oil change on my car. This is I went to do an express oil change on my car. This is the first time I go to this dealer and Amanda Stonebank was Very knowledgeable, polite. It was More

by MLP888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stonebank
Jul 25, 2011 -

Brandfon Honda responded

Amanda was ecstatic to hear your great review! As a new member of our team, she is eager to hear back from her customers. Thanks for the review and remember we're here if you need anything! Danielle Customer Service Specialist

July 22, 2011

I would recommend this dealership to friends and family. The service provided was very good and timely. I appreciate having what was done to my vehicle explained to me when I picked it up. More

by jasonhalpern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Jul 25, 2011 -

Brandfon Honda responded

Thanks for the review! Unlike other dealerships, we believe it's important to go over everything about your vehicle, even things you may want to have worked on in the future. We hope to see you again soon! Danielle Customer Service Specialist

July 21, 2011

the customer service is great at branfond they are very helpful in answering all questions. the work is good that they do on the cars my car has ran great and i have had the car for about three years now. More

by rwhit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : randy newton
Jul 25, 2011 -

Brandfon Honda responded

We're glad you notice our quality of work! Randy in service likes to do a thorough job and answer any questions you have. Thanks for the review, we appreciate it!

July 21, 2011

I glorify the great job of the manager Earl Mastr and service's agent Ramdy Newton. Earl, as a manager, takes a nice care of his department, demanding responsibility and a high standard of quality of More

by Fanya Mayzlina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : manager Earl Mastr and service Ramdy newton
Jul 25, 2011 -

Brandfon Honda responded

Earl and Randy really appreciate your praises! They really listen to their customers, which is why they enjoy giving the best customer service they can. Accomidating to customers' needs is what Brandfon Honda is all about. If you need anything we are always available!

July 21, 2011

The staff was friendly, helpful and efficient. Price seems in range of what I am looking to pay as well. They accomplished everything I was looking to do in my visit. More

by pmgarrity86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stonebank
Jul 25, 2011 -

Brandfon Honda responded

Thanks for the great review of service and our newest team member, Amanda. She loves hearing the positive feedback from customers. If you need anything, she and the Honda staff are here for you!

July 21, 2011

1, close to New Haven where we live. 2, the service 1, close to New Haven where we live. 2, the service advisors are polite and ardour, they think what I think about the car. 3, responds are promp More

by cgzhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stonebank
Jul 25, 2011 -

Brandfon Honda responded

Thanks for all the great reasons you chose Brandfon Honda! We take pride in our speed in parts and our friendly staff in service. We hope to see you again soon! Danielle Customer Service Specialist

July 21, 2011

I called and made an appointment for an oil change. When I arrived at the dealership (I was on time) there were several cars there for various reasons so I thought I waws going to be there a while. I told More

by pdurante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 25, 2011 -

Brandfon Honda responded

We're so glad you appreciate our service! Randy knows how important it is to accommodate to his customers. Hope we see you next time you need service! Danielle Customer Service Specialist

July 21, 2011

I was taken immediately when I drove in for an express oil change (no appt.) and dealt with a very accommodating service person. Other salespeople were very friendly, also. More

by ifkovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 25, 2011 -

Brandfon Honda responded

Thanks for taking advantage of our drive-in oil change with no appointment! We hope to see you again! Danielle Customer Service Specialist

July 20, 2011

Went to the dealer to fix a problem with the key remote. Randy told me about a recall for the key, said it would take about 45 minuets. All was fixed on time key works great. Thank you all please keep up More

by esammarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 20, 2011 -

Brandfon Honda responded

Thank You for your words of praise for Randy and Brandfon Honda. If we could further assist you,please dont hesitate to call. Thank you Earl Mastri Service Manager

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