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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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July 27, 2011

I brought my car in to get scheduled service. The service was completed quickly, and the service representative was very communicative and made the experience simple. More

by SNC1788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 30, 2011 -

Brandfon Honda responded

Great to Hear! Thank You for your kind words for Randy and Brandfon Honda. Earl Mastri Service Manager

July 26, 2011

I went to Brandfon Honda for a routine oil change without a prior appointment. The service advisor who attended to me was very professional. The price was really great also, as I was given a discount. The se More

by yingjia78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Jul 30, 2011 -

Brandfon Honda responded

We try to give a great value at a great price! Thank you for realizing this and your words of praise for Tom. Earl Mastri Service Manager

July 26, 2011

They treated me with professionalism and excellent customer service. Even though I live in Milford and could have gone to another dealer, I'll travel to Brandfon to get my service. Thank you! More

by rroy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stonebank
Jul 30, 2011 -

Brandfon Honda responded

Great to hear! Amanda is the newest addition to our staff and she is quite the service advisor. I am happy to hear that she is doing such a great job! Thanks Earl Mastri Service Manager

July 26, 2011

Great experience--speedy, friendly greeting at the top of the visit, first thing in the morning (7:30am). Service advisor Randy was thorough and cordial. Waiting room is nice with plenty of natural light and More

by newhavenprof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 30, 2011 -

Brandfon Honda responded

Thanks for the great review.Its customers like yourself that make us that cheerfull in the morning. Earl Mastri Service Manager

July 26, 2011

As always this service department is nothing but outstanding in every way. Friendly, efficient, responsive - who could ask for more. I may buy a honda as my next car just so that I can continue to b More

by monkey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore and Adrian?
Jul 30, 2011 -

Brandfon Honda responded

All great things to hear! Thank you so much for words of praise and appreciation. Please keep buying Hondas so we could have you as a customer for the future! Thanks Again Earl Mastri Service Manager

July 25, 2011

I had a problem with my car again over the weekend. I drove it to Brandfon without an appointment. I was afraid to drive it any longer without being looked at to determine the problem or cause any additi More

by Nancy Tingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 25, 2011 -

Brandfon Honda responded

Thanks for the great review, Nancy! Randy was excited to hear your kind thoughts about his service. Our goal is to keep our customers safe and happy. We hope to see you again! Danielle Customer Service Specialist

July 25, 2011

Jon and the dealership are very accommodating, they are always there when I need to bring my car in for service or for a quick check. More

by rictfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
Jul 30, 2011 -

Brandfon Honda responded

Nice to hear! Thank You and we look forward to seeing you in the future. Earl Mastri Service Manager

July 25, 2011

I rated my expirience as a great because I did not have to make an appointment for service. When I arrived at the dealership I was helped right away. I explained what I wanted done to my car and the repres More

by bryanlarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 30, 2011 -

Brandfon Honda responded

Great to know! We have set our pricing and no appointment needed philosophy around the customers concerns and needs. Good to know it works! Thanks Earl Mastri Service Manager

July 25, 2011

I have been servicing my accord since last year and I am very happy with their service. My last service advisor was Sam Albitz and he did a good job in explaining everything and taking care of my accord. More

by cone_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz
Jul 25, 2011 -

Brandfon Honda responded

Sam loves hearing from his customers! He's super patient and knowledgeable, so make sure you come see Sam again when visiting our service center! Danielle Customer Service Specialist

July 23, 2011

Time estimates as told by representative. Offered rides home and water. Personnel were all professional and courteous. Would use their dealership again. Thank you for your service. More

by boback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 25, 2011 -

Brandfon Honda responded

Here at Brandfon Honda we put customers like you first! Thanks for enjoying our services; we hope to see you again! Danielle Customer Service Specialist

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