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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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July 29, 2011

I came into Brandfon Honda for my 5,000 oil change today and was greeted by Randy Newton, whom I found to be courteous and accomodating when he asked me the reason for my visit today. I advised him that I More

by Jurczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 30, 2011 -

Brandfon Honda responded

On behalf of Brandfon Honda and Mr Brandfon,Thank You! We depend on customers like yourself to make our buisness the way it is. Again,Thank You Earl Mastri Service Manager

July 29, 2011

I have never had a bad experience at Brandfon. This last visit was great. Everyone was very friendly and informative. I went to get dvd fixed in our car, they gave me the name and number of place to get i More

by kathleenbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and a thin older man with glasses
Jul 30, 2011 -

Brandfon Honda responded

Thank You Kathy, Its customers like you that make our jobs worthwhile. Lets us know if we could assist further. Thank You Earl Mastri Service Manager

July 29, 2011

Fast friendly service---Randy was at my car as soon as I pulled into the garage--He was very friendly and accamodating--so I cant spell!!!---The paper work took seconds and I was on my way---I returned earl More

by Donaldrondini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 30, 2011 -

Brandfon Honda responded

Thank You for being such a great and loyal customer! Earl Mastri Service Manager

July 28, 2011

I bought my car at BranfonHonda and get my oil changes here. Everyone is always friendly and helpful. I never feel they try to push you to buy or use any services. It is a great environment! When I am rea More

by Arsenaulta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 30, 2011 -

Brandfon Honda responded

Its always good to get feedback from customers. Thank You! Earl Mastri Service Manager

July 28, 2011

Came in for routine service (lube, oil and filter). Came in for routine service (lube, oil and filter). Service was prompt and Mr. Newton was extremely helpful, courteous and capable. He answered my q More

by ccmc1448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Jul 30, 2011 -

Brandfon Honda responded

Thank You! Its great to hear that we are pleasing customers like yourself. Earl Mastri Service Manager

July 28, 2011

Tom Peters (service adviser)was very pleasant to work with. He took the time to explain the estimate of the total cost associated with the maintenance for changing a timing belt on my Ridgeline and the i More

by Jmary2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Jul 30, 2011 -

Brandfon Honda responded

Thank you for your support and appreciation of Tom and Brandfon Honda We look forward to see you in the future. Earl Mastri Service Manager

July 28, 2011

today I was in for a quick service, oil change only. I was in and out in 1 hour, and my service rep, Randy was efficient & friendly. There were other service reps around who were also friendly, a good More

by luvdisshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : randy
Jul 30, 2011 -

Brandfon Honda responded

Thank You for noticing the change! We had to add 3 more techs to answer customer demand and respect of our customers time. Its great to know that its working. Earl Mastri Service Manager

July 27, 2011

Brandfon service department has always been friendly, accommodating, eager to make me a satisfied "client". Work done has always been done well (never had to have a fixed problem redone). I don't know More

by davealmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Jul 30, 2011 -

Brandfon Honda responded

Thank You for your patronage of our dealership. Tom extends our philosophy of having competitive prices and great customer service relations will always benefit the customer and us. Earl Mastri Service Manager

July 27, 2011

I HAVE BEEN WORKING WITH JON SINCE I STARTED SERVICING MY CAR AT BRANDFON. HE IS ALWAYS VERY HELPFUL,COURTEOUS AND PROFESSIONAL. HE KNOWS THE SERVICE HISTORY OF MY CAR AND IS ABLE TO RECOMMEND THE PROPER SER More

by joanne martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON CARTER, Jon Carter
Jul 30, 2011 -

Brandfon Honda responded

Jon does have the customers best intrest at heart and makes us proud to have him here. Earl Mastri Service Manager

July 27, 2011

I brought my car in for a regular service and a couple of other concerns. The service staff were quite expert in teasing out the nature of my extra concerns and very creative about finding inexpensive or, i More

by xiaoshan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore
Jul 30, 2011 -

Brandfon Honda responded

Thank You for your kind words for Joe and our dealership.Its good to know that our honesty is noticed by great customers Earl Mastri Service Manager

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