460 Reviews of Brandfon Honda - Service Center
I have been to Brandfon twice to have my car serviced and both times have been incredibly pleased with their customer service and the work done on my car. I don't even live in the area but compared to other both times have been incredibly pleased with their customer service and the work done on my car. I don't even live in the area but compared to other Honda dealerships I've taken my car to I've had the best experience at this particular dealership. Both times I interacted with Randy, who is friendly, professional, and responsive. I was even pleased to receive a call after my service appointment make sure that everything was going smoothly with my car. The prices are also very reasonable. I highly recommend Brandfon. More
It is such a pleasure doing business with Brandfon Honda. The customers service is awesome and Randy Newton is just absolutely wonderful. Thank you for making this a wonderful experience. The customers service is awesome and Randy Newton is just absolutely wonderful. Thank you for making this a wonderful experience. More
The reason I've taken time out from my busy schedule to answer this survey are for the following reasons. When entering the service department you are greeted by a professional who makes you feel at home a answer this survey are for the following reasons. When entering the service department you are greeted by a professional who makes you feel at home and your vehicle will be in good hands. Their knowledge and expertise is un matched by other dealers I've dealt with in the past. They get your vehicle in and out in an expedient manner. They also stand behind their work and go above and beyond what you expect. They make getting your vehicle serviced a pleasure rather than a nightmare! More
Staff was friendly - very helpful - took my car in when I arrived for my appointment. Suggested but no pressure to do other than what I had requested..Service took less than they had estimated...waiting roo arrived for my appointment. Suggested but no pressure to do other than what I had requested..Service took less than they had estimated...waiting room clean and neat. More
I don't believe it was Joe the service advisor's fault since he did not perform the service to my sister's vehicle. Took my sister's accord in for service as usual by appointment even through its called " since he did not perform the service to my sister's vehicle. Took my sister's accord in for service as usual by appointment even through its called "express service no appointments necessary". Service included Oil Change, multi-point inspection and free car wash. Took over an hour which I did not mine and waited in the waiting room and browsed around the lot with the new cars. However, when I got the car back, car was not washed, Oil Change Sticker was not updated with new sticker. Went to check under the hood to make sure oil change was atleast performed. Which was. Possibly this one time only I hope. Will follow up another review if it happens again. This is not the first time I brought the accord for service here. Thanks More
starter circuit has failed. my email dannypatel141@yahoo.com I drop my car at night.Next morning i got call from randy, he told me about my car problem.I agree and my car reddy in aftern dannypatel141@yahoo.com I drop my car at night.Next morning i got call from randy, he told me about my car problem.I agree and my car reddy in afternoon.Good service.randy is nice person.He explain in deateil. More
Randy is very professional, helpful and extremely nice as are all of the other service department staff I have ever dealt with. A couple of problems were noted at my last service and along with it a quote fo are all of the other service department staff I have ever dealt with. A couple of problems were noted at my last service and along with it a quote for the work to be done. I returned for that service and paid what the quote stated previously. More
Came in for an oil change and routine maintenance. The waiting room was clean and comfortable, although I wish they still had the free snacks available. My service advisor was Randy Newton, I found him t waiting room was clean and comfortable, although I wish they still had the free snacks available. My service advisor was Randy Newton, I found him to be knowledgeable, helpful, and attentive. He took a low pressure approach when suggesting additional maintenance, which was appreciated. The wait time was reasonable, especially when considering it was lunch time on a weekend. More
We have bought our two most recent Hondas at Brandfon, and have them had them serviced there ever since. With their excellent service, the two cars may last forever. Randy has always been extremely cour and have them had them serviced there ever since. With their excellent service, the two cars may last forever. Randy has always been extremely courteous and will stay on top of any problem - there have been very few - until it is fixed! They are pricey, but you really get value for your money! More
Tom, the service associate, was very accommodating and knowledgeable of concerns. He was dedicated to getting the job done properly and ensured that before I left, everything was to my satisfaction. knowledgeable of concerns. He was dedicated to getting the job done properly and ensured that before I left, everything was to my satisfaction. More