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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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August 05, 2011

As soon as I drove in the service area, I was promptly greeted by the service manager and left the keys in the ignition and asked nicely my purpose for service today. Then I was led into the waiting area More

by cljones345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vargas,Tom Peters, Tom Peters
August 05, 2011

My experiences with Brandfon Honda have all been generally positive. The people were pleasant and helpful, the service was quite professional, and the quality of the work was excellent. If you're ab More

by debernardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz
August 05, 2011

I brought the car in for an oil change and three issues,1. Key electronics not working, 2. Possibly out of alignment, and 3. Chattering of the brakes at high speed stops or slow downs. They checked More

by DJVALENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Nov 01, 2011 -

Brandfon Honda responded

Thank for the review! I’m happy we could check everything out for you for no additional charge. We are here to help, so if you need anything let me know. Tom Peters Service Advisor

August 05, 2011

The work was done in almost the exact estimated time. The cost of the repair was about Fifty Dollars less than the estimated. Sam answered all my questions and refered me to someone else when I asked ab More

by Terry Raffone
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz
August 04, 2011

All, I have been a loyal customer of Branfon Honda for All, I have been a loyal customer of Branfon Honda for over 10 years and have purchased 4 Honda from Joan Panzo...the best. I am welcomed, as if I' More

by mikecheck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy, Joan Panzo
Aug 08, 2011 -

Brandfon Honda responded

Joanne and Randy were thrilled to see your glowing review! We strive to make our customers feel like family. We find that being "straight forward and honest," as you said, is what customers want and deserve. If you need anything, let us know! Danielle Customer Service Specialist

August 04, 2011

The service department takes my car on short notice and The service department takes my car on short notice and provides a courtesy shuttle to my work. Additionally the staff is always pleasant, the car i More

by jpfmkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr Newton, Mr Carter, Jon Carter, Jerry Torino
Aug 08, 2011 -

Brandfon Honda responded

Thanks for the review! And thank you for taking advantage of our courtesy shuttle. We try to take in cars that need repair at a moment's notice while maintaining low waiting times. We hope to see you again! Danielle Customer Service Specialist

August 04, 2011

I needed an oil change, etc. and was in a hurry. Randy facilitated my service even faster than I expected. I was out of there in twenty minutes. Also the price was lower than the drive-in places like Jiff More

by Norcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Aug 08, 2011 -

Brandfon Honda responded

Thanks for recognizing our low prices! We take pride in giving dealership quality and keeping prices down. Don't forget to check out our website for printable coupons! Danielle Customer Service Specialist

August 04, 2011

I walked into the shop and right away some one was there to take care of me. They were very polite and thurough on getting information on what i wanted done. Service was fast and well done, i am definitely More

by haffey1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sam
August 03, 2011

Long time Honda owner. Presently 3 in our household. Branfon has been head and shoulders above any other experience I've had over 50+ years. Timely, courteous, attentive and caring. Tom Peters, the pers More

by dwrite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Aug 03, 2011 -

Brandfon Honda responded

Always great to hear that the service advisors and staff are keeping the customers happy.Tom is excellant at this and denonstates this on a daily basis. Thank you for the great review. Earl Mastri Service Manager

August 03, 2011

Tom Peters in the Service Department was very courteous and friendly. Very thorough in searching for past repair history of my vehicle. I never have had to take my vehicle back to Branfon Honda to have it More

by poppies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Aug 08, 2011 -

Brandfon Honda responded

Thanks for the review! Nick was happy to see your satisfaction with the service department. We make sure cars leave Brandfon Honda repaired correctly so customers like you stay happy! If you need anything, feel free to give us or Nick a call! Danielle Customer Service Specialist

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