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460 Reviews of Brandfon Honda - Service Center
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August 08, 2011
i was very happy with the service i recieved this time around. to be honest my last service i did not feel welcome and made to feel like i was a bother,but they have sinced improved around. to be honest my last service i did not feel welcome and made to feel like i was a bother,but they have sinced improved More
by jc59
Employees Worked With
tom, Tom Peters
August 08, 2011
I drove from Texas to Connecticut in the terrible July heat and felt I needed an oil change before I headed back to Texas. I called to set up an appointment and spoke with Randy in service. He took my n heat and felt I needed an oil change before I headed back to Texas. I called to set up an appointment and spoke with Randy in service. He took my name and told me to come right in, giving me good enough directions that I didn't need my GPS! When U arrived he welcomed me and told me he'd take a good look at the vehicle (2002 Honda Odyssey) along with doing the oil change. I waited for the car and in less than 45 minutes he came back to tell me the car looked good, oil change was done, etc. He teased me about being a Red Sox fan from Texas -how does that happen?! I continued on my trip and teturned to Texas with no9 problems. I really appreciated that he treated me as though I was a regular customer at his Hoinda dealership, as I'm treated her at Round Rock, TX Honda. That's great service!! Thank You very much! More
by loumac
August 07, 2011
The overall service was very good, as usual. I was welcomed in a friendly way, my car was inspected promptly, and the problem was explained clearly, and resolved quickly. welcomed in a friendly way, my car was inspected promptly, and the problem was explained clearly, and resolved quickly. More
by RSamuel
Employees Worked With
Joe Whitmore
August 06, 2011
First time here, very pleased. Greeted quickly. great waiting area with Wifi, coffee. I am making this my regular place to go for care of my Civic. waiting area with Wifi, coffee. I am making this my regular place to go for care of my Civic. More
by Goakes3
Employees Worked With
Didn't get name
August 06, 2011
I appreciated the whole service experience from the the email that notified me of the need to bring my car in to the actual time spent at the dealership when the salesperson who sold me the car originally email that notified me of the need to bring my car in to the actual time spent at the dealership when the salesperson who sold me the car originally even came by to say hello; I was then able to bring my car in exactly as they had suggested over the phone. When I arrived they brought my car right in without an appointment and it took about an hour as they had estimated. The only thing I could possibly think of suggesting as an improvement is having actual half and half for the coffee, but really that would just be like a cherry on top! I would absolutely recommend this dealership to anyone looking for a new car or for getting their Honda serviced. They are friendly and reliable. More
by brandfonshana
Employees Worked With
Tom Peters, Tom Peters
August 06, 2011
My first time for a service visit at Brandford Honda and My first time for a service visit at Brandford Honda and I am very satisfied and hope that my future visits will maintain such quality, friendiness, My first time for a service visit at Brandford Honda and I am very satisfied and hope that my future visits will maintain such quality, friendiness, affortability, and professionalism. More
by Justyna
Employees Worked With
Sam
August 05, 2011
It is usually not a pleasure to go to the dealer BUT Branfon is the exception. They make me feel like family. and will go above and beyond to be helpful. Branfon is the exception. They make me feel like family. and will go above and beyond to be helpful. More
by nsfaitsch
August 05, 2011
Brandfon Honda provides excellent service. They had a special deal for express oil change ($19.99), which included free car wash and free multi-point vehicle inspection. The whole process from driving in special deal for express oil change ($19.99), which included free car wash and free multi-point vehicle inspection. The whole process from driving in to getting the car washed and with replcaed oil took about 1 h (there were customers ahead of me). More
by tyarovin
Employees Worked With
Amanda Stonebank
August 05, 2011
Amanda was very friendly and knowledgeable. She explained what the service tech did and made recommendations for my next service appointment. Amanda explained the benefits for the recommendations and why its what the service tech did and made recommendations for my next service appointment. Amanda explained the benefits for the recommendations and why its important. More
by yvonnegonzal
Employees Worked With
Amanda Stonebank
August 05, 2011
I was very pleased with the service I received on Branfon Honda in Branford, Connecticut. My Service Advisor, Randy Newton, was very friendly, efficient, and helpful. Honda in Branford, Connecticut. My Service Advisor, Randy Newton, was very friendly, efficient, and helpful. More
by crvmedina
