Brandfon Honda - Service Center

I went to Branfon Honda for the first time for an oil change. As I entered the Express Oil service area, I was happily greeted by Amanda, in customer service. I felt as if I were dropping my car off for change. As I entered the Express Oil service area, I was happily greeted by Amanda, in customer service. I felt as if I were dropping my car off for valet parking, but with better service. I did not feel rushed and Amanda made me feel comfortable and calmly waited for me to gather my belongings before she brought me to the showroom. She even pointed out the various places I could sit and wait and also let me know about the free coffee. Amanda was upfront about the waiting time for the oil change and even came back to communicate that the wait would be just a bit longer because they needed to get the right oil filter for my car. She came back again to review the battery test readings and later on she reviewed the remainder of the diagnostic form that Branfon uses for oil changes. I appreciated all of the detail because I am someone who likes things explained. I was greeted with the same amount of enthusiasm and professionalism once my car was ready. I have never received this level of service with previous oil changes. I would highly recommend Branfon Honda as a destination for your oil changes. More

When I arrived I was greated in a friendly manner. I described the reason for my visit & Tom Peters explained that they would check for the problem & tell me what they discovered. Once they discovered described the reason for my visit & Tom Peters explained that they would check for the problem & tell me what they discovered. Once they discovered the problem Tom Peters let me know & took me to my car and showed me the issue. I ok'd the work to be completed and Tom again told me once the work in completed he would let me know. Said approx. 1-1/2 hours and in fact he was correct. Paid the bill and drove away in my repaired car. Thanks Tom More

I had a great experience, service was quick and vert informative when checking out!! The staff was friendly and courteous. I would recommend this Honda place to anyone!! informative when checking out!! The staff was friendly and courteous. I would recommend this Honda place to anyone!! More

Since 2003 I bought two auto from Brandfon's.I am pleased with the sales people and the service is 200%.I tell anybody I hear that is looking to buy a car to go to Brandfon Honda in Branford. with the sales people and the service is 200%.I tell anybody I hear that is looking to buy a car to go to Brandfon Honda in Branford. More

I was very satisfied with my first oil change. The Service provider was very efficient and was able to help me with a special request. Service provider was very efficient and was able to help me with a special request. More

Sam the technician is terrific. I am at the dealership about every two to three months for an oil change and maintenance. Sam always greets me and is sure that I am in and out as soon as possible. He is about every two to three months for an oil change and maintenance. Sam always greets me and is sure that I am in and out as soon as possible. He is always courteous and answers all of my questions. Love him! More

Excellent experience with the service department. Excellent experience with the service department. Amanda's estimate of the time I would wait was correct and she explained what was needed and review Excellent experience with the service department. Amanda's estimate of the time I would wait was correct and she explained what was needed and reviewed the multi point vehicle inspection. The coupon I had was validated and it reduced the overall price. More

Great dealership! Friendly and courteous staff. Always willing to answer any questions I have. The sales man still remembers me everytime I go there. Great atmophere while I wait for service to be perform willing to answer any questions I have. The sales man still remembers me everytime I go there. Great atmophere while I wait for service to be performed ie wi-fi and a computer anyone can use what else can u ask for!! More

I had my 2010 Honda CRV serviced on Thursday August 11. Amanda was wonderful! She quickly completed my paperwork, explained the service to be performed and showed me into a comfortable waiting area. The Amanda was wonderful! She quickly completed my paperwork, explained the service to be performed and showed me into a comfortable waiting area. The service was completed exactly on time and she carefully explained all the results. The service even cost just what she had estimated. Amanda made the whole experience very pleasant! Thank you, Virginia Passero More

I am very particular about my vehicle and the who I have service it, and over the past 5 years I have worked directly with Brandfon Honda, they were the first dealership that I purchased a vehicle from, and service it, and over the past 5 years I have worked directly with Brandfon Honda, they were the first dealership that I purchased a vehicle from, and I actually went back 2 years ago to upgrade my vehicle and worked with the same salesman that sold me the original car. I love this place very much, they have welcoming staff, and the service is exceptional!!! Just give them one try and you will never go anywhere else!!! More