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460 Reviews of Brandfon Honda - Service Center
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August 17, 2011
Excellent service! They were very helpful and friendly. Excellent service! They were very helpful and friendly. They went the extra mile for me! We have bought several cars from them and will again. :0) Excellent service! They were very helpful and friendly. They went the extra mile for me! We have bought several cars from them and will again. :0) More
by smodena
Employees Worked With
Joe and Cory, Corey Brandfon
August 17, 2011
Starting back in 1996 I bought a motorcycle from Brandfon, since then we have bought 5 or 6 vehicles from them, We have been totally satisfied everytime. Brandfon, since then we have bought 5 or 6 vehicles from them, We have been totally satisfied everytime. More
by poppyshonda
Employees Worked With
Tom Peters, Tom Peters
August 17, 2011
We have been coming to Brandfon Honda since 2004 when our daughter needed a new car. We were so impressed with the sales person, Joel DeMarco, than when I needed a new car, i did my reserch, wanted a HOnda C daughter needed a new car. We were so impressed with the sales person, Joel DeMarco, than when I needed a new car, i did my reserch, wanted a HOnda CR-V and recalled the excellent service we received. And your service department is tops. It honestly doesn't matter whom I deal with, everyone is friendly, courteous and informative. On my visit on 8/17/2011, I was taken right into the service bay, greeted, and when a real problem was found, it was explained to me first (including the pricing). Jon Carter was wonderful, and Jerry Torino drove me to work and we chatted very nicely. It's a wonderful dealership and I can't see going anywhere else. More
by Love My CR-V
Employees Worked With
Other Employees :
Jon Carter/Jerry Torino, Jon Carter, Jerry Torino
August 16, 2011
Great experience. Quick and easy no hassle. I stayed in the waiting area and Tom came and got me when the service was done. He explained everything to me. the waiting area and Tom came and got me when the service was done. He explained everything to me. More
by jameysitro
Employees Worked With
Tom Peters, Tom Peters
August 16, 2011
I was very satisfied with the service I received during my recent visit to Branfon Honda. Randy was very curteous and helpful. The waiting room is very comfortable and Randy made sure to come out and let my recent visit to Branfon Honda. Randy was very curteous and helpful. The waiting room is very comfortable and Randy made sure to come out and let me know updates as they were available. The service took the amount of time I expected it to take. I left the dealership satisfied with my service and with the price. More
by kwisting
August 16, 2011
I came in for an oil change service ahead of my appointment schedule but i was accomodated without any hesitation. Randy was very courteous. I did not have to wait long. The service was quick and e appointment schedule but i was accomodated without any hesitation. Randy was very courteous. I did not have to wait long. The service was quick and excellent. More
by rivasad
August 16, 2011
I took my wife's Honda CRV in because of an air bag recall. I brought the car down the night before my appointment, because my family right now is down a car and my son has been using mine. When I got recall. I brought the car down the night before my appointment, because my family right now is down a car and my son has been using mine. When I got to Brandfon Honda Jon Carter was doing the paperwork and I mentioned how it would have been too crazy to get the car down there in the morning because of the fact we were down a car. On top of already being friendly and professional, he asked me if I wanted to wait for it and they would check the airbag while I waited. That was really a great help to me and my family because trying to get everyone to work the next morning would have been really tough. I highly recommend Brandfon Honda to anyone who reads this review. Dom Onofrio More
by dmonofrio
Employees Worked With
Jon Carter, Jon Carter
August 16, 2011
I have purchased two cars at the dealership and used the service department for all oil changes and repairs in the 16 years I have lived in CT. Today, I took my car in for an oil change. The service repre service department for all oil changes and repairs in the 16 years I have lived in CT. Today, I took my car in for an oil change. The service representative, Joe, remebered my name and had pulled up my car information on his computer by the time I had reached his counter. He was friendly and polite as always. There are few places these days were one encouters excellent customer service and Branfon Honda is one of them. It is nice to go to a place were one is remembered and their loyalty appreciated. The express oil change service was fast. More
by KarenEH
Employees Worked With
Joe Whitmore
August 15, 2011
I've been coming to Brandfon Honda for almost 4 years since I purchased my car here with them. I was really upset finding out things on the finance part later after the deal was closed but I guess it hap since I purchased my car here with them. I was really upset finding out things on the finance part later after the deal was closed but I guess it happends to everybody since I work for an insurance company and we have a bank. However, my car was stolen a couple months after I purchased it and I was very anxious so I called my sales rep( I wonder why, cause nobody would of thought of that) I will never forget his name James Overton, even though he no longer works at this place. When you are able to remember someone's name it means they have left you with a very good impression. When I spoke with James he reassure me that it will be ok, I had gap insurance and there was nothing to worry about. I felt really calm and felt like I could trust. So I did, my car was found a couple of days later, and I def had to take it to be repaired at this same place. Ever since then I have been coming here every three months to get my regular oil change and all my service needs. Peoples are friendly and are always greeting you and it makes you feel well in this environment. They'll take you to work if you don't have ride. It's a great place to come and my oil service only comes out to $25 with car wash which I think it's a deal. On the other hand other service things are very expensive, my 2 front wheel bearings need to be replaced, price of the parts $100, labor $500...Be the judge. Overall customer service is really good from all of the service department. More
by BrendaJain
Employees Worked With
Joe whitmore
August 15, 2011
Professional,friendly & sincere dealership. When I purchased my great car, the civic in 2009, John P. was my sales person. It just was an easy time of buying a new car & trading in my Toyota Randy purchased my great car, the civic in 2009, John P. was my sales person. It just was an easy time of buying a new car & trading in my Toyota Randy has been very helpful & always greets me with a smile for the general service to the car. It is always a positive experience. thanks to you all at Branfon Honda... Jennifer Zambrano More
by ZLife54
