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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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August 25, 2011

Excellent service. Professional & friendly. Also included a multi point vehicle inspection at no extra charge. Even washed the cars exterior. I have already recommended to other people. More

by wendypoll7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore
August 25, 2011

As soon as I arrived at the service entrance for my appointment, I was waved in and directed to Sam's desk, whom I had never met before (Randy Newton had always been a favorite of mine for his efficien More

by dsantal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz
Sep 21, 2011 -

Brandfon Honda responded

Thank you very much for responding to the survey. Your input is appreciated. We're glad you had a pleasant experience and look forward to serving you on your next visit. Sam Albitz Service Advisor

August 24, 2011

I arrived at Brandfon Honda and Randy Newton promptly greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended mainten More

by sjcheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Sep 21, 2011 -

Brandfon Honda responded

Thanks for your kind review. Your patience and understanding will not go unnoticed. Hope to see you again, Randy Newton Service Advisor

August 24, 2011

It is worth bringing my car here, even though it is older. I feel they give me the same service as someone with a newer car and they are very thorough. I love the shuttle service to and from your job More

by yvonnemanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Jerry Torino
August 24, 2011

Service Adviser Randy was welcoming, pleasant, and professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back More

by yaz731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : randy
Sep 21, 2011 -

Brandfon Honda responded

Thank for your review. Thanks for the kind words. Hope to see you again, Randy Newton Service Advisor

August 22, 2011

Quick check-in. Listened to what I had to say about my car's needs. Spoke with me at conclusion of service in a professional manner. Thanked me for coming to Brandfon. More

by Susan LeGeyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore
Aug 22, 2011 -

Brandfon Honda responded

Thank you, Susan, for the kind words about Joe. Honesty is key when it comes to the maintenance of your vehicle. If you need anything, give Joe a call, he’ll help with anything you need! Danielle Customer Service

August 22, 2011

My visit to Honda was easy, educational about my car, and made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to More

by marc1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
August 22, 2011

I came in for service on my front bumper. I had gone up on a curb and a piece of the bumper had pulled away from the car. They took my car quickly even though I did not have an appointment and withing 10 m More

by Nancy Dumark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 22, 2011 -

Brandfon Honda responded

Thank you, Nancy, for sharing your wonderful experience! We’re proud that our service department treats our customers like real people, not a number. If you need anything else, just give us a call! Danielle Customer Service

August 22, 2011

MY AUTO WAS TAKEN CARE IN A VERY PROFESSIONAL MANNER AND ALL REPAIRS WERE CLEARLY EXPLAINED AND VISUALLY SHOWN TO ME. THE TIME I WAS GIVEN FOR REPAIR WAS RIGHT ON THE MARK. More

by JPABAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON, Jon Carter
Aug 22, 2011 -

Brandfon Honda responded

Thank you for the review! Accuracy is the name of the game here at Brandfon Honda, so we’re thrilled you had a good experience. Give us a call if you ever have any questions! Danielle Customer Service

August 21, 2011

Randy was excellent. I went for an oil change and visor replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. More

by jamesbyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Aug 22, 2011 -

Brandfon Honda responded

James, we love hearing from satisfied customers! Randy is all ears if you have any problems in the future or have questions. We look forward to seeing you again! Danielle Customer Service

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