460 Reviews of Brandfon Honda - Service Center
Excellent service. Professional & friendly. Also included a multi point vehicle inspection at no extra charge. Even washed the cars exterior. I have already recommended to other people. included a multi point vehicle inspection at no extra charge. Even washed the cars exterior. I have already recommended to other people. More
As soon as I arrived at the service entrance for my appointment, I was waved in and directed to Sam's desk, whom I had never met before (Randy Newton had always been a favorite of mine for his efficien appointment, I was waved in and directed to Sam's desk, whom I had never met before (Randy Newton had always been a favorite of mine for his efficiency and professionalism). Within seconds, Sam had asked me all the pertinent questions, responded to my inquiries and concerns and estimated the cost of the service. When I asked about additional,possibly necessary, repairs/adjustments, he answered efficiently, and when he did not yet know the answer, he explained how and when he would find out. He even read my mind: I had forgotten to request that the windshield wipers be changed, so he asked if it should be checked into... very impressive professional behavior all around. The car was ready exactly when he said it would be, and his estimate was within a couple of dollars of the final cost. I've always found service impressive at Branfon Honda! I think that Sam is one of your great employees. More
I arrived at Brandfon Honda and Randy Newton promptly greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended mainten greeted me and listened to my problems and worklist for my car. He provided frequent updates about my car including a recall and recommended maintenances. He was very pleasant and easy to work with. I own a service oriented business and someone like Randy reflects well for his business place. Because of Randy and the service department, I will not hesitate to return to Brandfon ...Let's see, we will be looking for an Odyssey soon... More
It is worth bringing my car here, even though it is older. I feel they give me the same service as someone with a newer car and they are very thorough. I love the shuttle service to and from your job older. I feel they give me the same service as someone with a newer car and they are very thorough. I love the shuttle service to and from your job. More
Service Adviser Randy was welcoming, pleasant, and professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back professional. My vehicle was serviced expeditiously and fees and work were explained to me. Definitely will go back More
Quick check-in. Listened to what I had to say about my car's needs. Spoke with me at conclusion of service in a professional manner. Thanked me for coming to Brandfon. car's needs. Spoke with me at conclusion of service in a professional manner. Thanked me for coming to Brandfon. More
My visit to Honda was easy, educational about my car, and made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to pay closer attention as it approaches 7 years and 100,000 miles. He even came to talk to me during my oil change in the waiting room to explain what was found and some things that I should think about maintaining in the coming weeks and months. I appreciated his honesty and sincere help. Honda is lucky to have a dedicated professional on their staff in Branford. More
I came in for service on my front bumper. I had gone up on a curb and a piece of the bumper had pulled away from the car. They took my car quickly even though I did not have an appointment and withing 10 m on a curb and a piece of the bumper had pulled away from the car. They took my car quickly even though I did not have an appointment and withing 10 minutes the problem was fixed. All that was needed was a missing bolt and I was on my way. The charge? Nada. My kind of car repair experience. Thanks. More
MY AUTO WAS TAKEN CARE IN A VERY PROFESSIONAL MANNER AND ALL REPAIRS WERE CLEARLY EXPLAINED AND VISUALLY SHOWN TO ME. THE TIME I WAS GIVEN FOR REPAIR WAS RIGHT ON THE MARK. ALL REPAIRS WERE CLEARLY EXPLAINED AND VISUALLY SHOWN TO ME. THE TIME I WAS GIVEN FOR REPAIR WAS RIGHT ON THE MARK. More
Randy was excellent. I went for an oil change and visor replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. More