Brandfon Honda - Service Center

Sam was attentive and polite from beginning to end with my Brandfon Honda Service experience. I came in for an oil change and he gave an approximate length of time needed for this particular service. The my Brandfon Honda Service experience. I came in for an oil change and he gave an approximate length of time needed for this particular service. There was additional service needed and he explained why with service records to prove it. Consequently, he updated me of more time needed to complete this additional service. He kept me informed from beginning to end. More

I brought my 04 Honda Pilot in for the 105K Maintenance. My service advisor was Randy Newton. He was knowledgable and very professional. Also didn't try to sell extra(not needed) services. I come to CT f My service advisor was Randy Newton. He was knowledgable and very professional. Also didn't try to sell extra(not needed) services. I come to CT for the summer, and if I have any major work like the above maintenance, I usually try to get it done here rather than at home. I've never had a bad experience at Branfon. More

The only negative was wait time....I waited over an hour for an oil change. Nice waiting area though. Good service(quality) for the price for an oil change. Nice waiting area though. Good service(quality) for the price More

Dan Vargas is great. He was my sales person and when ever he sees me he comes over and chat with me to make sure I'm satisfied with my experience at Brandfon Honda. He always has a smile on his face and is v he sees me he comes over and chat with me to make sure I'm satisfied with my experience at Brandfon Honda. He always has a smile on his face and is very friendly. More

I went to have an Oil Change. Sam, the person I dealt with, is very professional, courteous, and sincere. Being a woman, I truly appreciated the fact that they were completely honest with me and did not with, is very professional, courteous, and sincere. Being a woman, I truly appreciated the fact that they were completely honest with me and did not take advantage of my lack of knowledge regarding cars. I didn't know how much service I needed and as it turned out, all I needed at this time was an Oil Change. Again, I appreciated the fact that they did not do anymore than needed to be done. Sam very clearly explained to me what was done. I drove away very pleased with the experience and knowing that I will return for service needed in the future. I would highly recommend Brandfon Honda to other car owners. Sincerely, Jeanne Carotenuto More

Needed some work done on my Honda Pilot after making the mistake of taking it somewhere other than Honda for service. Jon Carter was wonderful to work with. He was kind, considerate, knowledgeable, helpfu mistake of taking it somewhere other than Honda for service. Jon Carter was wonderful to work with. He was kind, considerate, knowledgeable, helpful, carefully considered my budget constraints and was a true pleasure to work with. At least four times while I was there, someone came by the waiting area (which is pristine and has free wi-fi access so I can work while waiting) and asked if anyone needed a ride and if anyone had been waiting too long and needed their vehicle status checked on. Every service rep that came in to talk with a customer sat down next to that person, explained everything thoroughly, and was respectful and considerate. Brandfon Honda is a top notch operation and I would highly recommend having your vehicle serviced here! More

Extremely fast service. All points inspection only cost $30, which was much cheaper than I found anywhere else. They also took the time to go through the inspection results line by line, which no dealer ha $30, which was much cheaper than I found anywhere else. They also took the time to go through the inspection results line by line, which no dealer has done before. Very good experience, very friendly service, and I was in and out in an hour. More

This was the first time I had my oil changed at the dealership. I saw the advertized price of 19.95, so I decided to try them out. Well now I'm sold not only did they change the oil, they checked every dealership. I saw the advertized price of 19.95, so I decided to try them out. Well now I'm sold not only did they change the oil, they checked everything, and washed the car. More