Brandfon Honda - Service Center

Brandfon Honda has always been able to service our car on very short notice and we are pleased with the ease and convenience. We purchased our Honda Fit through an estate and have always gone to Brandfon fo very short notice and we are pleased with the ease and convenience. We purchased our Honda Fit through an estate and have always gone to Brandfon for service. We are very pleased and will continue to go there as they are always helpful and polite when servicing our car. More

Staff are friendly and direct. I was given a time that my car would be done. I was called promptly when my car was done. Cashier was very nice. car would be done. I was called promptly when my car was done. Cashier was very nice. More

I COME HERE FOR SERVICE ALL THE TIME AND I DEAL WITH RANDY MOST OF THE TIME I COME HERE, I JUST WANT TO SAY ITS ALL WAYS A PLEASURE RANDY MOST OF THE TIME I COME HERE, I JUST WANT TO SAY ITS ALL WAYS A PLEASURE More

Nice atmosphere for waiting while your car gets serviced. Very friendly staff and they were very helpful in getting my new Iphone synched with the bluetooth in my car. Very friendly staff and they were very helpful in getting my new Iphone synched with the bluetooth in my car. More

On September 14th I had a great experience with Branfon Honda. I had Jon Carter for a Service Advisor, and he was great!!! I told him what I was experiencing and he said to bring the car right down. Tha Honda. I had Jon Carter for a Service Advisor, and he was great!!! I told him what I was experiencing and he said to bring the car right down. Thanks to Jon Carter!! Marlene Zito More

Simple express service, oil change and tire rotation and balance. Service was quick. Randy friendly and informative. Cashier was friendly. Price fine. In about 8:30-8:45 am- out by 10 am. Appreciate car balance. Service was quick. Randy friendly and informative. Cashier was friendly. Price fine. In about 8:30-8:45 am- out by 10 am. Appreciate car wash. Am only a recent customer. did not buy this vehicle from Brandfon, but helped my daughter buy one from Brandfon a few months ago. That sales help was fine. So far, I'd say a 4+ rating. Not sure what "great" is, and suppose there's always room for improvement. But Brandfon has done well by me so far. More

the service department is very personable and clear in their estimates and communication with the consumer. the brakes oil change and tire issue wre solved quickly and efficiently. i wish the replacement their estimates and communication with the consumer. the brakes oil change and tire issue wre solved quickly and efficiently. i wish the replacement of my electronic key was a lower price which is not a service issue, but a honda issue! More

Brandfon Honda successfully employes the service Brandfon Honda successfully employes the service excellence principles of management guru Tom Peters in dealing with t Brandfon Honda successfully employes the service excellence principles of management guru Tom Peters in dealing with the service needs of their customers. My car required routine maintenance and Brandfon's technician discovered mechanical belts that needed to be replaced. Randy Newton, the service consultant involved, contacted me about this additional problem and then arranged a repair appointment time that fit into my work schedule. Everthing was handled very professionally. In purchasing a car it is not the price alone that matters. Excellent service is critically needed to meet the customer's long term needs. Brandfon Honda definitely takes excellent care of its customers. More

WE BOUGHT A NEW HONDA CIVIC IN 2008 AND A PILOT IN 2011.THIS IS A GREAT DEALERSHIP,ALL EMPLOYEES REALLY CARE,AND SHOW IT.CUSTOMER SERVICE IS FANTASTIC!ALSO PRICES ARE THE BEST AROUND.IF YOU ARE A COST 2011.THIS IS A GREAT DEALERSHIP,ALL EMPLOYEES REALLY CARE,AND SHOW IT.CUSTOMER SERVICE IS FANTASTIC!ALSO PRICES ARE THE BEST AROUND.IF YOU ARE A COSTCO MEMBER CHECK OUT BRANDFON HONDAS CAR PURCHASE PROGRAM,,,ITS GREAT.I HAVE NEVER BEEN TREATED BETTER THAN BRANDFON HONDA,IN SERVICE BY TOM PETERS,OR IN THE SALE DEPT BY JUSTIN.I DRIVE FROM STRATFORD TO BRANFORD,AND ITS WORTH THE TRIP.ALSO,BRANDFON HAS VEHICLES ON THE LOT,{NEW}DO NOT LET THE ADS FROM OTHER COMPANYS SWAY YOU.BUY THE BEST,HONDA IS WITHOUT A DOUBT THE BEST VEHICLE FOR YOUR MONEY.TOM PETERS IS JUST 1 OF THE GREAT TEAM OF SERVICE MANAGERS THERE.ALL OF THE STAFF IS FRIENDLY,AND HELPFUL.I WILL CONTINUE TO USE BRANDFON FOR EVERY THING NEEDED TO KEEP BOTH OUR HONDAS RUNNING GREAT,AND KEPT IN TOP NOTCH CONDITION.BRING YOUR CAR IN DIRTY/////THEY WASH EACH CAR THAT COMES IN FOR ANY SERVICE..........FREE....................GREAT PRICES,GOOD SELECTION,GREAT EMPLOYEES.THE WAIT LOUNGE HAS FRESH COFFEE,WATER,TV,AND WIFI,SO YOU CAN WORK IF NEEDED WHILE WAITING.CLEAN FACILITY,VERY OPEN AND AIRY WAIT AREA.PLEASE TAKE A LOOK AT LEAST.....YOU WILL NOT BE SORRY.......THESE PEOPLE REALLY CARE........ More

This is by far the best Honda service station I have ever been to. I moved to Connecticut from Indiana and I felt like the Honda service stations in Connecticut were very rude and expensive after having vis been to. I moved to Connecticut from Indiana and I felt like the Honda service stations in Connecticut were very rude and expensive after having visited two of them several times. I had many negative experiences with them. I work in the Groton/New London area and I happened to just visit Brandfon Honda one day because it was the nearest dealership when I was traveling to New Haven. I was so impressed by Brandfon Honda's friendliness, quality of service and cost that now, I recognize their service department as having far better service than anything I had expected before. The Brandfon Honda branch really knows how to treat people, and I won't be taking my Honda Civic Hybrid to any other dealership anymore. Thank you Brandfon Honda for making my service experience pleasant when I was about to give up on Honda service. More