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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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September 25, 2011

The Service Department always provides excellent service. They explain what they are going to do & why, with an estimate of the cost. They only do service which is needed on the car. They provide great ad More

by deb90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
September 25, 2011

Outstanding service, professional attitude, and a most pleasant environment. The service was completed on time and in a professional manner. I would highly recommend Joe Whitmore at Brandfon Honda! More

by mhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore
Dec 08, 2011 -

Brandfon Honda responded

Knowing customers like you makes it enjoyable to work for Honda. I hope to have many years with your car and friendship. Joe Whitmore Service Advisor

September 24, 2011

Always have a positive experience when I go to Brandfon Honda for any type of problem with my Honda Accord. They are very courteous and helpful and go out of their way to help or find an answer to the pro More

by maemat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Peters and Joe Whitmore, Tom Peters
Oct 04, 2011 -

Brandfon Honda responded

Thank you for the great review! I hope to keep the experience a positive one. Thank you, Tom Peters Service Advisor

September 23, 2011

The service at brandfon is always great, I can always get a service appointment they have great hours, the staff is always friendly, & I never leave feeling like I've been swindled into service I didn't need More

by SanciaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz
Oct 03, 2011 -

Brandfon Honda responded

Dear Sancia, Thanks for completing this survey. We love getting feedback! I look forward to seeing you at your next service visit! Sam Albitz Service Advisor

September 23, 2011

I was very pleased with the prompt and very effective service. All of the employees that I dealt with were very polite and conscientious. Rosemarie More

by rosemarie1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Mastri and Joe Whitmore
Oct 19, 2011 -

Brandfon Honda responded

Dear Rosemarie, Thank you for your continued loyalty to our dealership. If we can answer any questions you may have, please don’t hesitate to call me. Thank you, Earl Mastri Service Manager

September 22, 2011

Excellent service, everything was explained to me with amont it would cost and the time it would take to complete the work. With the wi-fi and desks I have a place to get some work done, as I waited for m More

by gcacace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
Oct 25, 2011 -

Brandfon Honda responded

Thank you for the review, I’m glad you enjoyed our amenities like the Wi-Fi. Call if you need anything. Jon Carter Service Advisor

September 22, 2011

My visit today was beyond my expectations. All went well great pricing on the oil change. The key module was fixed. Having all this done in a timely manner. More

by acerrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Oct 04, 2011 -

Brandfon Honda responded

I’m so happy we went beyond your expectations! I look forward to your next visit. Thank you, Tom Peters Service Advisor

September 20, 2011

Excellent service - Was able to make an appointment for service the very next morning, car was ready when expected, maintenance options were explained. Waiting room has wi-fi, telephones, desks, coffee, T More

by jbertier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stonebank
Oct 03, 2011 -

Brandfon Honda responded

Jesse, Thank you so much for the great review! I’m glad you enjoyed all of our amenities! Amanda Stonebank Service Advisor

September 18, 2011

I recently purchased my second Honda CRV from Brandfon Honda. Their sales staff are courteous and somewhat flexible during price negotiations. Definately not the 'Tank filled with Sharks' that I've encoun More

by Mursko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales and Service Staff
September 17, 2011

Visit went smoothly, everything was explained to me. The amount of time I waited for the car was exactly the amount of time Randy said it would take. More

by abouchier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Sep 19, 2011 -

Brandfon Honda responded

Thanks for the nice review about Randy! We appreciate your business and hope to see you again soon, let us know if you have any questions.

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