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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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October 01, 2011

Amanda Stonebank was great to work with . She was very prompt in helping me. She explained my service and my paper work i received "report card" of my van... Amanda it was great working with you and i loo More

by diamonddeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amanda stonebank
Oct 03, 2011 -

Brandfon Honda responded

Wow! What a great review! I love your enthusiasm! Thanks for the very kind words and I look forward to your next visit! Amanda Stonebank Service Advisor

October 01, 2011

Sam and all of the employees I interacted with were extremely helpful and quite friendly. Sam was very patient with my questions and answered them clearly. Thanks, Brandfon Honda, for another great ex More

by alemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz
Oct 03, 2011 -

Brandfon Honda responded

Dear Alemma, Thank you for the kind words! Feel free to contact us any time if any other questions arise. We look forward to seeing you at your next visit! Sam Albitz Service Advisor

September 29, 2011

Excellent! Good, fast service, overall inspection very good. Service manager was exceptional. Jon Carter remembered me when sitting and let me know how things were moving along. Very good. More

by mignosa
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
September 28, 2011

good place to go to and to wait to get your car serviced would be nice if your waiting an hour to have a donut with your coffee. More

by paul constantinople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
earl mastri
Oct 04, 2011 -

Brandfon Honda responded

Hello Paul, We appreciate feedback on the services we provide! Thanks for being a great customer; we look forward to seeing you again. Thanks again, Earl Mastri Service Manager

September 27, 2011

Work completed on time as promised. Price was competitive. Waiting area comfortable and clean. I was asked at least twice if there was anything I needed. More

by R.F. O'Such
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
Oct 25, 2011 -

Brandfon Honda responded

I’m glad you were happy with your experience. Please come back for your next service, I’d be happy to have you! Jon Carter Service Advisor

September 27, 2011

I brought my car in for a 4-wheel alignment. The serviceman was very helpful and took the time to explain the service that I came in for. More

by mnharrison21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the employee's name
September 27, 2011

I waas just in because of a recall, so no money was to be made on me. But each and everyone I dealt with was very friendly and helpful. If the prices weren't so high on service, I would use them more of More

by riashrimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Albitz and the Courtesy Driver
Oct 03, 2011 -

Brandfon Honda responded

Dear Riashrimp, Thank you for taking the time to complete this survey. I am very sorry you feel our prices are high. Please sure we have your email address and frequently check our website for great discounts, specials, and coupons! Thank you for the positive recommendation. We look forward to seeing you again! Sam Albitz Service Advisor

September 26, 2011

We have purchased 2 vehicles from Brandfon Honda within 10 yrs. and we have always received great service! The Service Team is accomodating, friendly, & informative. Their establishment is clean & invitin More

by elizabethalier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Oct 04, 2011 -

Brandfon Honda responded

I’m so happy you received great service and had purchased two vehicles from us. We love hearing from return customers! Thank you, Tom Peters Service Advisor

September 26, 2011

Great visit: friendly, professional, and fast. Appreciated Randy's attention and help with the tune-up, and the dealership itself was clean, convenient and comfortable. More

by elizajune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Oct 03, 2011 -

Brandfon Honda responded

Dear Eliza, Thanks for the visit and I hope we met all your expectations; I look forward to seeing you again! Randy Newton Service Advisor

September 25, 2011

Amanda, my service rep, went out of her way to be helpful and as cost-conscious as she could for me. We have a 2000 Honda civic ex with 161,000 miles on it. We've had several major repairs in the last coup More

by carl.sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 03, 2011 -

Brandfon Honda responded

Mr. Sharon, Thank you so much for such a lovely review! I really appreciate your kind words and hope to see you again soon! Amanda Stonebank Service Advisor

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