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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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October 17, 2011

Every time I come to get my oil change and get Tom as service advisor, is helpful. He is patient and honest. He explains the process and what the car needs in a way that is comfortable. Thanks!. Give More

by nitzamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tom Peters
Nov 01, 2011 -

Brandfon Honda responded

Thanks for saying I deserve a raise! Such a nice review of my manner. I take pride in my work and hope to see you again. Tom Peters Service Advisor

October 17, 2011

service was quick and the service advisor (Amanda Stonebank) was very effecient, courteous, fast, and very knowledgeable. She explained the results of the multipoint vehicle inspection report and w More

by jwm607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stonebank
Oct 19, 2011 -

Brandfon Honda responded

Thank you so much for your kind words! I’m always here to help explain any service needs for you. Thanks again! Amanda Stonebank Service Advisor

October 17, 2011

My husband and I brought our Odyssey in for a pre-winter oil change. We were greeted by the friendly, professional staff and our car was scheduled immediately in the express service area for the required ma More

by plaspino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Nov 01, 2011 -

Brandfon Honda responded

Thank you for the review! Your Odyssey is always in good hands here at Brandfon. We look forward to working with you again. Tom Peters Service Advisor

October 15, 2011

It was raining and I was able to drive straight into the service bay. Tom greeted me, tagged the vehicle and recorded the mileage as soon as I stepped out of the vehicle. He politely answered my questions a More

by alhwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
Nov 01, 2011 -

Brandfon Honda responded

What a great review! Thank you so much for the wonderful words. I’m glad you got the information you needed to plan ahead and were satisfied with your service experience. See you soon! Tom Peters Service Advisor

October 15, 2011

Service is excellent. Fair price, work done on time, everything explained. Service department has ensured my next car will be purchased here. No pressure sales is a pleasant change from other dealersh More

by cddetelich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe W.
Dec 08, 2011 -

Brandfon Honda responded

Thank you, we strive to give quality service at a reasonable price. We love for our customers to return. I hope to see you again! Joe Whitmore Service Advisor

October 14, 2011

The service area is clean, the personnel are pleasant, efficient and friendly. The oil change was fast with little waiting. The waiting room is a pleasant environment with magaines and TV. You are summone More

by pace0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Witmore
Dec 08, 2011 -

Brandfon Honda responded

Thanks for the nice review! I hope to see you back again, we appreciate your business. Joe Whitmore Service Advisor

October 12, 2011

There are a lot of reasons why I like this place. Everybody I have dealt with, from Bob, the salesperson ( when I bought the car), Randy, the guy I always seem to connect with in service and everyone More

by stevenproject
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob (sales), Randy (service), Robert Karcich
Oct 19, 2011 -

Brandfon Honda responded

Thanks for the great response! I try to go above and beyond my customer’s expectations. Randy Newton Service Advisor

October 12, 2011

I have a 2007 honda accord ex-l with 83,000 miles that I have had serviced at branfon honda in branford ct . One the dealer has a fair price for service. Two i purchased my honda at brandfon thru the costco More

by jack pickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton service advisor
Oct 19, 2011 -

Brandfon Honda responded

Thanks for your review; it’s always a great pleasure doing business with friendly folks. Please feel free to contact me at anytime. Randy Newton Service Advisor

October 11, 2011

I just moved back to CT, having bought my Honda CRV in a dealership in SC. I went in today in response to a recall notice. They took care of it in less time than anticipated. The staff was efficient and More

by kashanley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
Oct 19, 2011 -

Brandfon Honda responded

Thanks for appreciating our service! We try to be flexible, feel free to stop in anytime if there is anything I can do for you. Randy Newton Service Advisor

October 10, 2011

Good availability for an appointment and the service was performed and car ready when promised. The staff was available and able to answer any questions I had promptly. Love the convenience of the shuttle More

by stowers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know, Jerry Torino
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