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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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October 21, 2011

The service advisors are always pleasant , especially Joe. They are usually very obliging I would update the waiting area with new, clean chairs, and not cloth chairs. Perhaps vinyl, where you can wipe t More

by rnccp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 08, 2011 -

Brandfon Honda responded

Thank you! We are working on the waiting area at the moment. You’ll see some pleasant surprises! Once again, I look forward to seeing you return. Joe Whitmore Service Advisor

October 21, 2011

They are excellent i have purchased three vehicles so far and thinking on the another soon. This is because of the sales and service over the years of owning HONDA'S More

by hinckt_54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joanne Panzo Tom Peters, Tom Peters
October 20, 2011

The dealership has a play room for toddlers, which is a necessity for parents waiting for the car to be serviced. They offer excellent quality coffee for free while you are waiting. Free wired internet on More

by koteunok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
October 20, 2011

The service department made every effort to perform the required service in the most timely manor as possible since I was waiting for the vehicle. They cut the estimated time in half. More

by ives30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Nov 01, 2011 -

Brandfon Honda responded

Thanks for the comment, we appreciate you and recognize your commitment to our service department. Thank you coming in! Randy Newton, Service Advisor

October 19, 2011

Quick, courteous service. I generally do not trust dealerships -- they always up-sell and overcharge. Brandfon is different, though. I go there with the confidence that no one is trying to scam me. More

by djsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know, but he was very professional
October 18, 2011

Sam always greets me with a smile. He always does his takes it a step further by being sure that I am pleased and that is not an easy feat. Sma is terrific - I always recommend this dealership - Joann m More

by Cmattei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam The Man service technician
Oct 19, 2011 -

Brandfon Honda responded

Thanks for the kind words! I look forward to seeing you at your next service visit. Remember, ask for Sam! Sam Albitz Service Advisor

October 18, 2011

Great place to buy a car and a great place to have it serviced. I've been dealing with Brandfon Honda for four years now. I've had three cars serviced there and I've purchased two cars from them. All aro More

by kruzmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Jon Carter
Oct 26, 2011 -

Brandfon Honda responded

Thank you for your compliments. I appreciate the review and hope to see you again! Jon Carter Service Advisor

October 18, 2011

Brandfon is always very accomodating and so pleasant to work with. We didn't want to wait the one and a half hours while they did the maintenance work scheduled so they provided a shuttle service and the d More

by Elinor Leffingwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and shuttle driver Jerry. salesman Nick, Nick Pawlowicz, Jon Carter, Jerry Torino
October 17, 2011

I visited the dealership on a Saturday for seervice which was convenient as I did not have to lose time from work. I was greeted & my car taken immediately. A friend who accompanied me there commented on t More

by Janms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy, Amanda
Oct 19, 2011 -

Brandfon Honda responded

Thanks for the comment, we appreciate you recognizing our commitment to customer service! Randy Newton Service Advisor

October 17, 2011

This is the second Honda I have bought from Brandfon. I have always been treated with courtesy and my needs always met. I had my car serviced on Saturday, Oct 15 and worked with Jon Carter. He was very f More

by dimagcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
Oct 26, 2011 -

Brandfon Honda responded

Thank you for making the trip! I’m glad you chose Brandfon Honda, I look forward to seeing you again. Jon Carter Service Advisor

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