Brandfon Honda - Service Center

I made an appointment at Brandfon Honda for a recall notice I'd received regarding a software update. Tom Peters was very polite and when I mentioned that I was having a problem getting my phone to wor notice I'd received regarding a software update. Tom Peters was very polite and when I mentioned that I was having a problem getting my phone to work with my handsfree link, he arranged for Matt DeMarco to assist me when I returned to get my car. I was very pleased that my car had been washed. I'm very grateful for the time Matt spent with me syncing my phone and then teaching me how to put in phone numbers, etc. I'm sure he spent a half hour or more, and I didn't even buy my car at this dealership! I'd purchased the car at the first dealership that had the model and color in stock that I wanted. After using Brandfon's service department and being treated so well, I will buy my next Honda from them. More

The personnel were ready at the scheduled appointment time - I did not need to wait in line for a service representative to work with me. During the service check, only what was scheduled was included. T time - I did not need to wait in line for a service representative to work with me. During the service check, only what was scheduled was included. The representative checked whether there were any other services needed, but did not try to sell me items that I did not need. The waiting room was pleasant, although the internet access appeared to be down. Periodically, someone would come by and ask if anyone had any issues or needed transportation. The job was completed on time and on the estimate provided initially. Throughout the process, everyone was polite and considerate. It was a pleasure having the service done at Brandfon Honda. More

Very friendly staff from arrival to when I left. Reviewed everything with me that they were going to do to my car. Comfortable waiting area and the staff even checked to make sure no one had been w Reviewed everything with me that they were going to do to my car. Comfortable waiting area and the staff even checked to make sure no one had been waiting longer than they should. Car was ready on time as promised. They reviewed all the work done once car was ready. The whole process is very organized from beginning to end. Price to do work was spot on too. More

They were very flexible and were great to deal with! My car was clean the same way it was brought in is the same way I found it... car was clean the same way it was brought in is the same way I found it... More

Went in for 2 recall notices. Car was ready when promised and even received phone calls letting me know that the work had been completed and the car could be picked up. I appreciate being notified promised and even received phone calls letting me know that the work had been completed and the car could be picked up. I appreciate being notified of the completion of the work. More