Brandfon Honda - Service Center

Very very bad attention the people who work in service BE CAREFUL WITH THE WHEELS RIMS THEY REPLACED FOR USED ONES PLEASE STAY AWAY FROM THIS DEALER!!!!!! BE CAREFUL WITH THE WHEELS RIMS THEY REPLACED FOR USED ONES PLEASE STAY AWAY FROM THIS DEALER!!!!!! More

Wrong diagnosis made right I Brought my Honda Pilot in to Branfon Honda because I was hearing a strange engine noise. The work was done for what they felt was causing the noise I Brought my Honda Pilot in to Branfon Honda because I was hearing a strange engine noise. The work was done for what they felt was causing the noise but after a few days I could still hear it so I brought it in again. A mechanic took it for a test drive right there and then and told me what it was which was a different diagnosis, a cheaper part. Jason who I believe is the service manager re-imbursed me in full for the previous work and the parts and labor on the correct work. I couldn't be more impressed with the way this was handled. This is the 3rd Honda I have owned and I always take them to Branfon Honda for all work. I have found them to be competitively priced and very honest. This was the first time I have had a problem and they made it right without any arguments. The staff in the service dept could not be any friendlier and helpful More

surprise at having no spare tire I have a 2017 Accord Hybrid which I was very happy with until I found out that it has no spare tire. I was ,relatively care free, driving the car. No I have a 2017 Accord Hybrid which I was very happy with until I found out that it has no spare tire. I was ,relatively care free, driving the car. Now I am not. My friend has Toyota Prius and she has a doughnut, at least that's something. I recently had a blowout in Dennis,Ma. and had to be towed to Hyannis Honda, where I purchased the second new tire for this car which only has 19,000 miles on it. More

great service Good and timely service. Very professional and friendly service representative. Needed to reschedule my service date and it was done in a friendly Good and timely service. Very professional and friendly service representative. Needed to reschedule my service date and it was done in a friendly and efficient manner with an E mail follow up reminder. More

Rodents are my hoses I have to say that the ladies in service shine! Carla and Cindy took such good care of me and my car and really listened. I had never heard of mice or I have to say that the ladies in service shine! Carla and Cindy took such good care of me and my car and really listened. I had never heard of mice or their friends eating parts of cars. Carla got my car in quickly for service so that I could get back on the road. Thank you, from the Sassy one! More

Awesome as usual Brandfon Honda service is always a pleasure. I have been coming here for years now and never had an issue. They get you in and out and have a nice pla Brandfon Honda service is always a pleasure. I have been coming here for years now and never had an issue. They get you in and out and have a nice place to wait if need be,. More

A good Honda dealer You can get an oil change on the spot but plan on at least an hour or more. They check everything over including alignment, tires & brakes. You can get an oil change on the spot but plan on at least an hour or more. They check everything over including alignment, tires & brakes. More

Was very pleased with the service and timeliness Complimentary car wash was ok. I suggest a quick vacuum of the interior and towel drying of car would have been appreciated. Dirt and bug spots still Complimentary car wash was ok. I suggest a quick vacuum of the interior and towel drying of car would have been appreciated. Dirt and bug spots still visible on vehicle. Customer service was excellent as was the service to the vehicle. More

Professional customer service Brandfon has exceptional custom service and very timely in completing service. They take their time when listening to your concerns and are clear when Brandfon has exceptional custom service and very timely in completing service. They take their time when listening to your concerns and are clear when explaining the process and end results. No complaints from this Honda owner! More