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Brandfon Honda - Service Center

Branford, CT

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460 Reviews

460 Reviews of Brandfon Honda - Service Center

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January 04, 2012

The fellow helping me with my oil change was very good and knowledgable. I wish I could have remembered his name. The service waiting area made my short wait very accomadating. More

by jwalsh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
December 31, 2011

Always perfect service. Bill, I believe was the gentleman that assisted me on 12.30.11. In and out in 40 minutes. Issue solved no problem. Gregg Chase & Cindy Beach More

by GreggChase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Bilal Zafar
December 31, 2011

I got a price for rear brakes (rotors and pads) left the dealership and went to local shop where I service my other autos and he quoted 50% less than Brandfon. He will be using genuine Honda parts as well. More

by donnys61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Albitz
Jan 02, 2012 -

Brandfon Honda responded

Thank you your comments. We are looking into this situation and will be contacting you for further assistance. Again,sorry for this inconvience. Earl Mastri Service Manager

December 30, 2011

Everyone I spoke with on the phone was friendly and informative. The timeframes for the service were reasonable and accurate. The service was competent and thorough and my car was washed even though I More

by ropickeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Jerry , Tom Peters, Jerry Torino
December 29, 2011

they are very friendly,and treat each person there with respect they completed the work in a very timely matter,i will be back again and again More

by Sccrmm247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
December 29, 2011

It is a pleasure dealing with the members of the service dept. Coutious, Knowledgable, pleasent. Repairs are always done right. Good quality of workmanship. I have owned 5 Hondas all purchased from Branfon. More

by dorothy decaprio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several Members of service department
December 28, 2011

My experienced at Brandfon Honda was great! My service advisor was very attentive in what I'm telling to him and I appreciated that. Same thing with the employee at the parts department, they listen to wh More

by Reynald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan ( Advisor ) and the employee at the parts department, Jon Carter
Jan 05, 2012 -

Brandfon Honda responded

We always try to listen closely to your concerns. That’s always the best way to do business. Glad to hear you will service your other Honda here! Jon Carter Service Advisor

December 28, 2011

This was my first time going to Brandfon Honda service dept with my new Honda. It was only about 5 minutes to check in, and Jon told me it would be 1 1/2 - 2 hours for the oil change. It took just over More

by FernLPope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Jon Carter
Jan 05, 2012 -

Brandfon Honda responded

Glad you were happy with the service. We have extended our hours to 7pm Monday through Thursday. Thanks for referring you friends! Jon Carter Service Advisor

December 27, 2011

I have to say that the service area employees are top notch. I have always been able to get my car in for service and last winter when I thought I ripped the bottom of my car out I just drove right there More

by donna shumway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy
December 22, 2011

Each time I have come back I have been pleased. A past service check found an issue that I had for weeks was taken care of in one visit at Brandfon. I went 4 times to an oil and lube place with no succes More

by gelo6541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Jon Carter
Jan 05, 2012 -

Brandfon Honda responded

We’re glad you are happy with the service. We almost always fix the vehicle on the first visit. We are also working to complete services faster. Thank you! Jon Carter Service Advisor

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