Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
460 Reviews of Brandfon Honda - Service Center
Sort by
December 15, 2016
Rip Off Took my car in for oil change and tire rotation and they did not rotate the tires. I was charged for the tire rotation and when I went back to tell th Took my car in for oil change and tire rotation and they did not rotate the tires. I was charged for the tire rotation and when I went back to tell them they stated that they did rotate the tires. When I questioned it because I marked the tires before bringing it in, they stated they did another car by mistake. Back in the shop waited another 60 minutes. Well never again 3 hours total wait time with an appointment. Should not have to inspect car to make sure the work gets done you are paying top dollar. Honest mistake you be the judge. More
by Tony
Employees Worked With
Do not remember
November 06, 2016
Go else where I would highly recommend looking at the Yelp reviews before going to this place. I just spent a lot of money on getting my car fixed and now it has p I would highly recommend looking at the Yelp reviews before going to this place. I just spent a lot of money on getting my car fixed and now it has problems that it didn't have before I took it in. It is currently sitting by the curb because I don't have the money to fix it because less than a month ago I spent $3000. More
by Unhappy
Employees Worked With
Frank Cerbone
November 05, 2016
wait time is always long every time I come here is have to wait 2 hours or more even if I have an appointment today I was told bring car in @730 and we can bring right down f every time I come here is have to wait 2 hours or more even if I have an appointment today I was told bring car in @730 and we can bring right down for a rental car we will pay for it because your having a recall done still seating here 845 with a 730 appointment More
by Cecile Stone
Employees Worked With
person set up the appointment was christy
October 22, 2015
Excellent I went for an oil change on my 2008 Accord, was greeted by lovely Lucy Evans Vehicle Exchange Coordinator, she asked if I had thought about trading in I went for an oil change on my 2008 Accord, was greeted by lovely Lucy Evans Vehicle Exchange Coordinator, she asked if I had thought about trading in and purchasing a new Honda, I hadn't thought about it as I was still in love with my 08 but, decided to take the time that I intended to wait to talk to a sales rep Manny Costas, no pressure just pure professionalism, once I was behind the wheel of the 2016 Accord, I was sold, with all the updates since 2008 it was a no brainer, since I had purchase my 08 at Brandfon, I knew I was turning it over to a caring dealer that would give her a good home. All of the staff at Brandfon from service, to sales were a pleasure to deal with, this dealership is like a well oiled machine all parts working together, all in all it was a great experience and I would recommend Brandfon in the future as I have in the past. I will be picking my new Honda Accord up on Saturday and look forward to another great driving experience. More
by happycustomer
Employees Worked With
Manny Costas, Lucy Evans
September 24, 2012
What's the easiest job in auto service? Changing the oil. Yet Branfon Honda Service managed to overfill my oil by 1-1/2 quarts. Their response "O the guys sometime do this." Well, my owner's manual has Yet Branfon Honda Service managed to overfill my oil by 1-1/2 quarts. Their response "O the guys sometime do this." Well, my owner's manual has a bold type warning "Do not overfill oil. This may damage your engine." I discovered it the next day when I decided to check the dipstick. I had to postpone a vacation road trip by a day and spend a couple of hours getting them to take the excess oil out. And what did the the service manager offer me? $10 plus 15% off a repair. I told them to keep the $10 and went down the street to Midas to have the repair done at 45% off the Branfon estimate. More
by qwerds
February 02, 2012
Nice, professional. He is great. He knows the car I have very well. Provided precise reasonable service suggestions. I have come to him several times for car services. It was very helpful every time. Many t very well. Provided precise reasonable service suggestions. I have come to him several times for car services. It was very helpful every time. Many thanks, Jon. More
by yitaid
Employees Worked With
Jon Carter, Jon Carter
January 16, 2012
Joe is the reason I keep returning to Honda whether it is to buy a new car or to service my car. Joe is honest, truthful, trustworthy, and a valuable friend and advisor. He explains what needs to be done in to buy a new car or to service my car. Joe is honest, truthful, trustworthy, and a valuable friend and advisor. He explains what needs to be done in plain language. Joe is always willing to walk the extra mile and to take the extra step.Honda is fortunate to have Joe on staff. More
by tsirico
Employees Worked With
Joe Whitmore
January 10, 2012
We have two cars that we purchased and have serviced at Branfon (1999 Civic, 2011 CRV). We specifically like working with Joe Whitmore because we feel he provides a straight forward approach to dealing wi Branfon (1999 Civic, 2011 CRV). We specifically like working with Joe Whitmore because we feel he provides a straight forward approach to dealing with us as customers. He provides thorough explanations and guidance for us to consider when it come to the maintenance of our vehicles. Service provided is always very prompt and convenient. Joe is a true credit to the Automotive Service profession. More
by Dorbill
Employees Worked With
Joe Whitmore
January 09, 2012
Bought a brand new '11 Civic from Brandfon in July, very happy with it so far. Brought it in for an oil change on 12/19/11, and they checked alignment, etc. Out of alignment w/ only 7k miles. They covere happy with it so far. Brought it in for an oil change on 12/19/11, and they checked alignment, etc. Out of alignment w/ only 7k miles. They covered this under warranty. There's no reason it should be out of alignment--no pot holes, careful driver, etc. Thank you! More
by Wren4
Employees Worked With
Sam Albitz
January 07, 2012
Randy took my order in a timely and very courteous manner. He made sure that I had transportation to my home and was in contact with me while the work was being performed. He notified me as soon as th manner. He made sure that I had transportation to my home and was in contact with me while the work was being performed. He notified me as soon as the work was done. I was pleased with the friendliness, quality of the work, and the price. Jerry provided the transportation to and from my home. He was right on time and his pleasant conversation made the drive back and forth a good experience. Once again I was pleased with my experience at Brandfon Honda. Gennaro More
by mr.v
