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Brandfon Honda
Branford, CT
1,267 Reviews
Brandfon Honda offers exceptional Sales, Service and Parts for all your automotive needs. We have the flexibility and patience to make your car buying experience more pleasant than you'd ever expect!
Please visit our website to view our large selection of new and pre-owned vehicles. You can also schedule service for your current vehicle or order parts online. And don't forget about our $19.95 express lube and car wash!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,267 reviews
December 28, 2022
Joanne was helpful, communicative, and advocated for me. It was a great way to end the year, and many thanks to her and to Brandfon Honda! It was a great way to end the year, and many thanks to her and to Brandfon Honda! More
by gracekenney1029
November 19, 2022
Everyone there was friendly and professional. The salesperson was very nice and all of my questions were answered. It was a very good experience. The salesperson was very nice and all of my questions were answered. It was a very good experience. More
by tweetie908
September 30, 2022
Use these mechanics at your own peril! We were about halfway driving from Massachusetts to Brick NJ when our battery light came on and our thermostat went to red. Fortunately we were clo We were about halfway driving from Massachusetts to Brick NJ when our battery light came on and our thermostat went to red. Fortunately we were close to the exit and were able to pull off within two or three minutes. We followed the instructions in the manual and ended up with a blown head gasket. When we got the car to Honda, they recommended replacing the engine (ouch!) Painful yes, but not much choice. The job would end up costing $6,165. So I drive the three hours from Brick to Hamden to pick up the car. On the way back I notice a shimmy; never had a shimmy before. I really wasn't sure if it was the road or the car so I continued driving. When I get the car home and over the next couple of day there is a periodic but definite shimmy. I call Mimo the service manager and I tell him that the car has a problem that wasn't there when I brought it in. He wants to do some research and will call me back. Shortly he calls me back telling me that there was a note from the technician that I "could use a new front axle." This was news to me. A couple of things here: First, how is it that the axle fails at the exact moment when they are working on the car? Second, why wasn't I informed of the problem when I was in Hamden instead of when I am three hours away (six, back and forth)? Mimo's answers: "Well, the axle was probably going and taking it off to replace the engine exposed the problem" and "Yeah, we dropped the ball on the communications; sorry about that". I told him that I thought they should make it right. I mean isn't it just as likely that at only 100K miles they may have done something that made the axle fail? You would think that after I dropped $6,165 he would have given me the benefit of the doubt, especially after "dropping the communications ball". But, no. Mimo told me that if I was willing to drive the car the three hours back to Hamden (six back and forth), he would only charge me for the part and do the labor for free. Why didn't he make that offer when the car was right there? The alternative was to send me a check for a diagnostic at my local Honda dealer. That wouldn't do anything for me since I would still be stuck for the cost of the repair. It amazes me how little responsibility Mimo was willing to accept. This is a low-character, bottom-feeding, unethical operation. Like I said, USE THEM AT YOU OWN PERIL. More
by hondaneveragain
September 25, 2022
Great dealership Chris Dnofrio was awesome and a total pleasure . Jeff Brandfon great guy recommend this dealer to everyone pleasure . Jeff Brandfon great guy recommend this dealer to everyone More
by eganfamily2
August 29, 2022
I love this dealership. Everyone is so nice they work with you to get the best deal. This my forth lease from brandfon honda. Chris did a wonderful job. Everyone was good fa Everyone is so nice they work with you to get the best deal. This my forth lease from brandfon honda. Chris did a wonderful job. Everyone was good fast and took their time with me. I appreciate brandfon honda More
by anari0123
Employees Worked With
Other Employees :
Julio Gomes
August 22, 2022
Thank you so much to Chris Donofrio for making this purchase so easy and fluid. Will always go back to Brandfon Honda. Thank you again very much! purchase so easy and fluid. Will always go back to Brandfon Honda. Thank you again very much! More
by clairedo
Employees Worked With
August 06, 2022
We have purchased and leased a number of Hondas at this Brandfon dealership and Joanne and the team there are always helpful. Joanne is very knowledgeable about the vehicles and goes above and beyond to he Brandfon dealership and Joanne and the team there are always helpful. Joanne is very knowledgeable about the vehicles and goes above and beyond to help and to make sure we are pleased with every purchase or lease. We can always go to her with issues and questions, and she is always very willing to help. Thank you, Joanne! More
by d.powers
Employees Worked With
Other Employees :
Bob Vanalmkerk - really knows the car business! Always very helpful.
June 23, 2022
Terrible. What's the simplest service any mechanic can do? Oil change. 3 times now on 2 different vehicles they overfilled my cars by 1 quart (and inch on the What's the simplest service any mechanic can do? Oil change. 3 times now on 2 different vehicles they overfilled my cars by 1 quart (and inch on the dipstick) Brought them back. They first say "It's fine." Show them the manual where it says "Overfilling oil can damage the engine." They grudgingly drain off the quart. In all over 4 hours of my life wasted and all they offer is the $40 fee back. Pitiful. Also their inspections are poor. for instance report says tires at 35# and fine, when they are actually 32# as specified in manual. I think they fabricate a lot of their inspection reports. More
by qwerds
June 13, 2022
This was my first time buying a car, the salesman who helped me, Chris Donofrio was very nice and helpful during the whole experience, he went out of his way to make sure I was happy and understood every helped me, Chris Donofrio was very nice and helpful during the whole experience, he went out of his way to make sure I was happy and understood everything throughout this process! More
by haleyrae
Employees Worked With
