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Bramlett Kia

Decatur, AL

4.9
41 Reviews

3326 US-31

Decatur, AL

35603

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41 Reviews of Bramlett Kia

July 08, 2024

Think twice before you buy a car here. The service department operates on a first come, first served basis. They refuse to take appointments even though their website says that they do. More

by Craig
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Pride
March 23, 2024

The dealership is nice, friendly and helpful in so many ways. Our salesperson, James, was great! Enjoyed our experience of buying a car for them. More

by Clregi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Culbertson, Nick Riggs, Eddie Anthony
November 25, 2023

Bramlett Kia of Decatur Alabama is an excellent dealership. I really appreciate their honesty,integrity,and knowledge from sales and service to parts. My relationship,over the years, with this de More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Jerry Formella, Eddie Anthony
Nov 25, 2023 -

Mark responded

Bramlett Kia of Decatur Alabama is an excellent dealership. I really appreciate their honesty,integrity,and knowledge from sales and service to parts.My relationship with this dealership,over the years,has been super! Doing business with Bramlett Kia going forward will be superb! Mark S.

November 22, 2023

Josh was totally awesome and went “above and beyond” to help us. Definitely found our go to dealership! More

by bamabum88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony, Josh Ferrazas
November 21, 2023

Everyone went out of their way for me. I have bought 4 new vehicles from them and will keep coming back. Jerry Formella is the best! More

by Vickielivingston65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Nick Riggs, Jerry Formella, Eddie Anthony
November 18, 2023

Noah was awesome! !! Very helpful and knowledgeable. He answered all of my questions and made sure my car.buying experience was easy and smooth. More

by Mcclure1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Pride
Nov 21, 2023 -

Bramlett Kia responded

Thank you so much for taking the time to share your positive experience with Noah! We're thrilled to hear that he was able to assist you effectively and make your car-buying experience easy and smooth. Our team takes pride in providing excellent customer service, and it's fantastic to know that Noah met your expectations. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your feedback and look forward to serving you in the future.

November 16, 2023

Wonderful place of business! ! Nick we appreciate you so much!! Thank you for such a great experience ! More

by Kristin Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bramlett, Jay Bradshaw, Noah Pride, Nick Riggs, Eddie Anthony
Nov 21, 2023 -

Bramlett Kia responded

Thank you for the wonderful review! We're delighted to hear that you had a great experience at our place of business, and we appreciate your kind words about Nick. We'll be sure to pass along your gratitude to him. If you ever have more feedback or if there's anything else we can do for you, please feel free to let us know. We value your business and look forward to serving you again in the future.

November 09, 2023

Made us feel like family. Establishment clean and employee's very knowledgeable and friendly. Also did not pressure us into buying. More

by tbk2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Menefield, Eddie Anthony
Nov 21, 2023 -

Bramlett Kia responded

Thank you so much for your kind words! We're thrilled to hear that you felt like family during your visit. Maintaining a clean and welcoming environment for our customers is a top priority, and we're pleased that you found our employees knowledgeable and friendly. At our establishment, we believe in providing a pressure-free experience, and we're glad to know that you felt comfortable and not rushed into a decision. If there's anything more we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your support and look forward to welcoming you back in the future.

November 03, 2023

Sales team was great, not pushy, and gave us time to think on the decision. More

by Ryanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony, Jacob Hornung
Nov 21, 2023 -

Bramlett Kia responded

Thank you for sharing your positive experience with our sales team! We're delighted to hear that you found them great, non-pushy, and appreciative of the time you needed to think through your decision. Providing a comfortable and pressure-free environment is a priority for us, and we're glad our team met your expectations. If you have any more questions or if there's anything else we can do for you, please feel free to reach out. We value your feedback and appreciate the opportunity to assist you.

November 02, 2023

I couldn't have expected better place to buy my first car ! Everyone was very welcoming and professional. Josh completely understood my needs and was very patient ! More

by Oceane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Eddie Anthony, Josh Ferrazas
Nov 21, 2023 -

Bramlett Kia responded

Thank you so much for choosing us for your first car purchase, and for taking the time to share your experience with Oceane and Josh! We're thrilled to hear that you felt welcomed and appreciated the professionalism of our team. It's fantastic to know that Josh understood your needs and was patient throughout the process. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to being of service in the future.

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