Braman Rolls-Royce West Palm Beach

My Client Advisor, Ishmail Merritt was incredibly helpful and honest. He took the time to understand my needs and wishes. We will definitely be return customers to Rolls-Royce / Bentley Palm Beach! and honest. He took the time to understand my needs and wishes. We will definitely be return customers to Rolls-Royce / Bentley Palm Beach! More

When it comes to buying a new car there is no other place I think of but Braman Rolls Royce in West PB. Within the past five months me and my boyfriend have purchased not one, but four cars. Ishmail takes ex I think of but Braman Rolls Royce in West PB. Within the past five months me and my boyfriend have purchased not one, but four cars. Ishmail takes excellent care of us, making each experience as flawless as the first. We have bought tons of cars and dealt with tons of sales people over the years. However, Ishmail’s professionalism and attention to his customers is unlike any other’s. If you’re thinking on acquiring your new toy and want to have a five star experience, this is the place More

Awesome people to work with,I recommend them to every one.This was truly a different experience than most car dealerships. one.This was truly a different experience than most car dealerships. More

Ishmail Merritt was an outstanding sale rep for Rolls Royce. He made the process extraordinarily smooth and simple. We bought two cars from him the same day and came back a week later for a 3rd car. The Royce. He made the process extraordinarily smooth and simple. We bought two cars from him the same day and came back a week later for a 3rd car. The sales manager was helpful in getting everything in order for delivery. An overall remarkable experience. More

I had high hopes for Braman — but this was truly THE MOST atrocious experience I’ve EVER had at any car dealership. If you are looking to purchase a car, I STRONGLY urge that you purchase from anywhere bu atrocious experience I’ve EVER had at any car dealership. If you are looking to purchase a car, I STRONGLY urge that you purchase from anywhere but Braman. Again, it’s such a shame as I had high hopes for this dealership. Both Bill Richter and Patricia Rennie were extremely helpful, courteous and efficient when my current Rolls Royce needed to be brought in for an emissions recall. Despite briefly being left without a loaner car, Bill & Patricia very quickly rectified the issue and had one sent over a few hours later. In my mind, all is well that ends well. I was so pleased with their service that I even asked Bill if he would refer me to someone in sales so that I can order another car. That’s where David Banner came along and everything went sour. Arriving on time for my appointment, we met and I was told he’d be right back. Nearly an hour later I was still sitting and waiting — so I left. Much to my surprise, I never heard from David or anyone from the dealership again. To say that I am extremely disappointed would be an understatement. If it isn’t already abundantly clear, my review has everything to do with my experience at Braman and zero to do with Rolls Royce. Save yourself the wasted time, energy and frustration — buy yours anywhere but Braman. It is quite obvious that both my business & my time aren’t valued at Braman, so I’ll be bringing my business elsewhere and spending my time being open, honest and vocal about my experience here. More

Great service, professional, knowledgable and patient. Great service, professional, knowledgable and patient. We drove 3 hours down from Central Florida to buy a car from this dealership and would do it a Great service, professional, knowledgable and patient. We drove 3 hours down from Central Florida to buy a car from this dealership and would do it again. We were very happy with the deal they gave us and especially the level of service all personnel provided us with. Including Jay Rossow and the finance manger who all stayed very late to get the deal completed. We would Highly recommended to friends and family. More