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Braman Miami Hyundai

Miami, FL

3.8
941 Reviews

2001 NE 2nd Avenue

Miami, FL

33137

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Showing 941 reviews

September 07, 2024

In 2019 I bought a "NEW" Hyundai Elantra from Braman and started having problems with the car almost immediately. Car is in the service department right now and while speaking with the service advisor I fin More

by gnzcar14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Dept
Sep 09, 2024 -

Braman Miami Hyundai responded

Thank you for bringing this to our attention. We hold very high expectations of our staff and value transparency with our customers. We are sorry this isn’t the experience that you had. We would like to work towards a resolution, so if you are willing, please reach out to our General Sales Manager, Alexandra Auad via email at aauad@bramanmiami.com.

March 21, 2024

Impossible to reach anyone in this dealership after you have purchased your car. Any issue - no matter how small - Good Luck ! I have left endless messages on voicemails. No one ever returns a call. More

by Markny2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis
Mar 22, 2024 -

Braman Miami Hyundai responded

Mark, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our General Sales Manager, Alexandra Auad via email at aauad@bramanmiami.com.

March 10, 2024

I purchased a new Tucson XRT here a couple of weeks ago. The salesman Luis generally did a very good job. However, the dealership has fallen down every step of the way. When I picked up the car it More

by Markny2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis
Mar 12, 2024 -

Braman Miami Hyundai responded

We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our General Sales Manager, Alexandra Auad via email at aauad@bramanmiami.com.

Mar 13, 2024 -

Markny2011 responded

Hi ! I received your response a few days ago. I immediately replied via email to the email address you provided - but consistent with all my other experience - I did not receive a reply again ??? Does anyone at Braman follow-up on calls or emails to consumers who buy a car from you ?

December 14, 2023

I want to say that I brought my 2018 Hyundai Sonata SEL in 2021. My only complaint is that I never received my replacement key fob because the second key was broken. Every time I asked about nobody had an More

by cijiwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Derosier
Dec 18, 2023 -

Braman Miami Hyundai responded

Thank you for sharing your positive experience with Gary Derosier in our service department. We sincerely apologize for the inconvenience regarding your replacement key fob. In order for us to better assist, please reach out to our Service & Parts Manager, Luis Matos via email at lmatos@bramanmiami.com.

December 08, 2023

I recently had the pleasure of purchasing my new Ioniq6 from Aleska at Braman Miami Hyundai, and I must say it was an exceptional experience. Aleska’s attentive and professional service truly stood out. W More

by mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleska, Eduardo Calderon
Dec 11, 2023 -

Braman Miami Hyundai responded

Thank you for taking the time to share your excellent experience with Aleska and Eric! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out!

December 02, 2023

Great service, Jose in sales was able to make this deal happen. Also, thank you Antonio in financing!!! More

by David M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 04, 2023 -

Braman Miami Hyundai responded

We are happy to hear of your great experience with Jose and Antonio! Thank you for choosing us!

October 25, 2023

This review ONLY reflects the service provided by the individual to whom I was delegated by the original salesperson whom I had contacted weeks before going to dealership trying to expedite the process o More

by rssosa
Recommend Dealer
Yes
Employees Worked With
Larry
Oct 26, 2023 -

Braman Miami Hyundai responded

We are happy to hear of your great experience with Larry! Thank you for choosing us!

September 30, 2023

Larry J Morillo Salesperson! I had the pleasure of working with Larry J. Morillo at Braman Hyundai, and I couldn't be happier with my experience. I recently purchased a Mini Coo More

by fpicci71
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry J. Morillo
Oct 03, 2023 -

Braman Miami Hyundai responded

We are pleased to hear of your great experience with Larry! Thanks for taking the time to share it with us.

September 02, 2023

Excelente attention, fast service and very good saleman and finance. The best dealer in miami, florida More

by pennyrentacar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Niewialkou
Sep 05, 2023 -

Braman Miami Hyundai responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

Sep 05, 2023 -

pennyrentacar responded

ok

August 16, 2023

Despite having purchased the supposed latest 2023 model, my car has required multiple visits to Hyundai before the first 6 months even concluded. The most recent instance was on July 10th, and it's been ove More

by Buyer Tucson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service Hyundai
Aug 18, 2023 -

Braman Miami Hyundai responded

Thank you for letting us know about this. This is not the culture that we promote here at Braman Hyundai and we take that very seriously. In order for us to better assist with this situation, please contact our General Sales Manager, Franly Machado via email at fmachado@bramanmiami.com.

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