Braman MINI West Palm Beach

Why I Keep Going Back to Braman I just want to say that my experience this past weekend is the main reason that I keep returning to Braman BMW/Mini. It's not about the cars, well it I just want to say that my experience this past weekend is the main reason that I keep returning to Braman BMW/Mini. It's not about the cars, well it is, but it's also just as much about how you are treated by the people who work there. That being said, I can't say enough about the effort put forth by Tom Rice and Freddy Rhemrav to meet my needs as a customer. I came in with a specific request that I knew would be difficult and, honestly, which I thought would be impossible to satisfy. After running the numbers on many different scenarios hoping to be able to achieve my ultimate goal--trading in my current vehicle and driving away with a new vehicle at the payment I wanted, we were all almost ready to give up and admit to each other that it wasn't going to be possible, one last ditch effort, which was to consider an entirely different make of vehicle that wasn't even a part of our earlier discussions, is what saved the day. Not only didn't anyone give up working on a deal to get me where I needed to me, Tom is continuing to assist me in ensuring that I get the proper refund due to me related to a payment made through my bank on my old car after signing the paperwork to trade it in. More

Tolgar IS the Man in braMAN I've been looking for a Mini since last May when my friend bought a new 2014 and I new I must have one. Over many months I did tons of research and t I've been looking for a Mini since last May when my friend bought a new 2014 and I new I must have one. Over many months I did tons of research and test drives at different dealerships, I never got the car. I decided to drive up to West Palm to check out Braman. After 10 min Tolgar met us on the lot and NOT once made me feel like he was trying to sell me a car, in turn he made me fall in love with the Mini Cooper even more. Non stop above and beyond customer service. We had our dog with us and he never made us feel like we were imposing instead brought water and comfort to our curious little girl searching the inventory of BMW's next door. MY favortie part about Tolgar is his humility and ability to step aside as hes only been there a few months to say "hey Im not sure about a few things Id like my Mgr to speak with you" That in it self made me trust him more because he was being HONEST! You don't often find that when buying a car. Over All the BEST experience Leasing a car I have ever had! Go See Tolgar! More

Exemplary service with a tailored solution! Fantastic! My wife an I, needing run around car, were looking for something fun to drive and economic and had always loved the Mini. In looking for a dealer we My wife an I, needing run around car, were looking for something fun to drive and economic and had always loved the Mini. In looking for a dealer we found Braman Mini. We decided to make the 100+ mile drive down the coast and were greeted by Gary while browsing the showroom. Gary was friendly, relate-able, and in tune with our needs. Without being overbearing, he was able to show us what was available and helped us feel comfortable with getting a new car. The service, the vehicles and the overall experience were all outstanding. I would suggest Braman Motorcars to anyone looking to lease or buy a new vehicle! More

Purchase experience at Braman Mini Cooper Dealership, I started as an internet search on the Mini web site and built my ideal Mini Cooper Coupe using the build your Mini platform. Used the review and save I started as an internet search on the Mini web site and built my ideal Mini Cooper Coupe using the build your Mini platform. Used the review and save feature and sent it off to Braman Mini Dealership on Okeechobee Blvd, West palm Beach. I was contacted by their internet department and we set up an appointment to come to the dealership. Gary Rockoff was my sales associate. We texted back and forth a couple of times to confirm the date and time. On the morning of our appointment we arrived at the dealership and Gary was very cordial and friendly. We reviewed the saved Mini I had loaded onto the website. Gary is a very product knowledgeable person and offered great considerations and advice regarding the choices we had selected. Was more like a good conversation with a new friend than a sales pitch. With the review completed Gary mentioned that he may have a car on the lot that largely fit our wish list. This was a new / used deal, 200 miles on a vehicle that had never been sold or titled. Gary was informative and professional in the comparison discussion from the option list that we had presented and the vehicle that we were looking at. One of the things that I really appreciated was that he did not try to push us into a different model that may have been closer to our option wish list. With that being said we were able to stay on topic and have a comparative discussion pertaining to the model we were interested without distraction. When it came to the test drive Gary proved to be a valuable resource with product and performance knowledge and standards. In addition to being a "Subject matter Expert" Gary was a kind and generous host to both me and my wife at the dealership. There was not much of a negotiation as the price point and options were within line and actually exceeded our expectations. Due to some time constraints we accepted the offer and asked to come pack later in the day to close the deal and pick up the car. Here again Gary was a gentleman and professional, no pressure to hang around and do the deal right now. We ran our errands and returned later that day and the vehicle was ready for delivery, all options agreed to were present and the paperwork was completed just waiting for signature and promised down payment. In summary, Great Car, Great dealership, Great Sales Person. Thanks to Gary Rockoff and the Braman Team. Best regards, Joe & Diane Franco More

Great overall experience....finally. After two weeks of looking and becoming disgusted with car dealers in general we stopped at Braman Mini. We were greeted by Robert Sengelmann and he c After two weeks of looking and becoming disgusted with car dealers in general we stopped at Braman Mini. We were greeted by Robert Sengelmann and he changed our opinion of car salesman. Confident and knowledgeable in his product but NEVER pushy, he offered a test drive. We fell in love with the Mini, but, given the last two weeks of dealing with sales managers and finance coordinators we were hesitant on continuing the process. That too changed in dealing with Shawn Price, (sales manager). What he offered was what we ended up with....a new Mini that fit OUR budget not what a car dealer told us we could afford! More

Mr and Mrs Morales Just want to say Mr. Tolgar was very genuine and knowledgeable. Overall we had a great experience with the staff including Sean. Highly recommendable Just want to say Mr. Tolgar was very genuine and knowledgeable. Overall we had a great experience with the staff including Sean. Highly recommendable this place! More

Pleasant Experience This is my 3rd Mini Cooper purchase. First purchase from Braman Motorcars. The Mini Cooper Sales Team are a wonderful group of people. I had a wond This is my 3rd Mini Cooper purchase. First purchase from Braman Motorcars. The Mini Cooper Sales Team are a wonderful group of people. I had a wonderful shopping and buying experience. More

Gary Rockoff Rocks! Getting the dream car was only one piece. Having dream service and attention was something we neither dreamed of or expected. I've never in my life bo Getting the dream car was only one piece. Having dream service and attention was something we neither dreamed of or expected. I've never in my life bought a new car, and I really hadn't planned to go that route now. I was truly, just looking. Gary Rockoff was incredibly helpful, patient, and personable. We never for a second felt rushed, pushed, or pressured, and while everyone was helpful, he made the entire experience a real dream come true. Thank you. I'm actually looking forward to the first service. More

Excellent Buying Experience Everyone I encountered at Braman Mini was professional, friendly and extremely helpful. They made the buying experience very pleasurable. Gary Rockoff Everyone I encountered at Braman Mini was professional, friendly and extremely helpful. They made the buying experience very pleasurable. Gary Rockoff was extremely helpful after the sale was completed. I would highly recommend this dealership to anyone looking for a vehicle. More

Tony and Kerri Geach Thanks for the help Gary. Kerri is happy with car and felt good about the service to the point where she can see herself making the 2 hour drive from Thanks for the help Gary. Kerri is happy with car and felt good about the service to the point where she can see herself making the 2 hour drive from Mel Beach for services. More