Braman MINI West Palm Beach

Good experience and Tanya provided excellent service When we bought our vehicle we were keen to have a fast and minimalist experience. In the past we have spent hours at the dealers, wrapped up in negoti When we bought our vehicle we were keen to have a fast and minimalist experience. In the past we have spent hours at the dealers, wrapped up in negotiations and paperwork. Tanya worked well with our needs, engaged supervision immediately to escalate final pricing, and made us feel good about the transaction. She also followed up post purchase to ensure we were happy. More

Wake Up People with 5 Stars!!!! Of course it's going to be a pleasant expierence buying a car !!!! Duh! That's their business!!!! Selling Cars!!! Enterprise is the worst!!!!! Had t Of course it's going to be a pleasant expierence buying a car !!!! Duh! That's their business!!!! Selling Cars!!! Enterprise is the worst!!!!! Had to beg for my re embursment !!! Still haven't gotten it!!!! Service is Awful😤 My car would have been there 3x in one month but it was only 2 Because I drove further and went to VISTA !!!! More

Buying is wonderful , service is not! It took over an hour to drop off my MiniCooper for its yearly service. I spent 3 mins of that time with an agent, the rest of the time waiting. No cha It took over an hour to drop off my MiniCooper for its yearly service. I spent 3 mins of that time with an agent, the rest of the time waiting. No chairs to sit on and the waiting area is quite far. Unless you stand there they will forget you. I pray I do not have to go back soon, what a waste of time. I will not even get into the loaner that was provided. I dread going back. More

Key Fob Issues We had our second key fail on our mini, so we went to the dealership to purchase a replacement. This small key fob cost over 330.00. The next day th We had our second key fail on our mini, so we went to the dealership to purchase a replacement. This small key fob cost over 330.00. The next day the valet found he could not use the key in the usual manner to start the vehicle, it had to be inserted into the vehicle to work. It turns out that in order to have this fob function like the original, it would cost an additional 50.00 to have it programmed to do this. It is bad enough to have to pay such a ridiculous price for a key, but to have the dealer hold it hostage for an additional cost is absurd. I now understand why the dealership has such a luxurious space, and I am angry that I have to help pay for it by such tactics. More

Out of state first time buyer My wife and I were visiting from the Niagara Falls area and visited the dealership only to test drive a mini. Tom Rice was very accommodating,friendl My wife and I were visiting from the Niagara Falls area and visited the dealership only to test drive a mini. Tom Rice was very accommodating,friendly and informative and after a test drive(we loved the mini) he told us about a 2013 with 4500 miles,that was just taken in. It was love at first sight! I must say that my wife and I are very fastidious. A GOOD deal won't do it. It has to be a GREAT deal. After some haggling,we agreed on a (VERY) fair price. There were a couple of issues and concerns we had as out of state buyers, but Tom and Shawn worked quickly and efficiently to resolve them. They delivered on every promise made and now just days after walking into Braman Mini, we are having our new "baby" shipped back home. Alex in finance was very helpful also. I would highly recommend this salesman and sales mgr. to anyone interest in a Mini Cooper. More

NO SALE BUT GREAT EFFORT COULD NOT MEET MONTHLY PAYMENT REQUIREMENT DUE TO TRADE UPSIDEDOWN HOWEVER GARY WAS A GREAT HELP WENT OUT OF HIS WAY TO MAKE PROCESS PLESANT, COMFOR COULD NOT MEET MONTHLY PAYMENT REQUIREMENT DUE TO TRADE UPSIDEDOWN HOWEVER GARY WAS A GREAT HELP WENT OUT OF HIS WAY TO MAKE PROCESS PLESANT, COMFORTABLE AND RELAXED More